GoTo Meeting: The Ultimate Guide We think GoTo is a great solution for remote or scattered teams. In addition, teams with limited IT resources and training can benefit from its cloud-based and easy-to-use architecture, which eliminates the need for any on-premises maintenance or hardware—ultimately saving businesses money.
For further information and pricing on phone systems, here .
GoTo: Our performance rating out of 5 stars:
Our Overall Rating 4.4 out of 5 stars
Price 4.3 out of 5 stars
Usability 4.5 out of 5 stars
Features 4.5 out of 5 stars
Customer Rating 4.4 out of 5 stars
Speed 4.5 out of 5 stars
Useful links about GoTo from our article:
Benefits of GoTo
Downsides of GoTo
What Does GoTo Offer?
GoTo Products
GoTo Decision Making Guide
What Other People Think of GoTo
What Do Staff Think of GoTo?
Our Verdict on GoTo
How have we rated GoTo?
For every provider we assess, including GoTo, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
How Does Each GoTo Product Cater To Its Clients Free Plan
Great for small teams, individual users needing occasional video meetings, quick catch-ups, and demos.
Pros:
Free to use – ideal for trying out the service or occasional meetings. Supports up to 40 participants – suitable for small team meetings. Basic screen sharing and recording – allows for simple presentations and capturing key points.
Cons:
Limited features – lacks advanced tools like breakout rooms, polling, and whiteboard. Short meeting duration (40 minutes). Limited recording length (40 minutes). No customer support.
Professional – from £9.50 per user per month
Perfect for growing businesses, teams with frequent video meetings, customer presentations, and webinars.
Pros:
Up to 250 participants. Unlimited meeting duration. Cloud recording and transcripts. Screen sharing with annotation and drawing tools. Dial-in options – allows participants to join by phone.
Cons:
Lacks some advanced features. Limited customer support options.
Business Plan from £12.67 per user per month
We think this is perfect for large businesses with frequent video meetings, webinars, training sessions, and presentations requiring advanced interaction and collaboration tools.
Pros:
Up to 250 participants. Unlimited meeting duration Cloud recording and transcripts Breakout rooms. Polling and Q&A. Whiteboard. Dedicated phone support.
Cons:
Highest cost among the three plans.
GoTo Decision Making Guide If you need help choosing the right option for your business, we’ve created a handy table comparing the options side by side:
Feature Free Plan Professional Plan (from £9.50/user/month)
Business Plan (from £12.67/user/month)
Ideal for: Trying the service, small teams (up to 40 participants)
Growing businesses, frequent meetings
Large businesses, advanced features
Price
Free
From £9.50/user/month
Meeting Participants
Up to 40
Up to 250
Up to 250
Meeting Duration
40 minutes
Unlimited
Unlimited
Cloud Recording & Transcripts
Limited recording
Yes
Yes
Screen Sharing
Basic
With annotation & drawing tools
With annotation & drawing tools
Dial-in Options
No
Yes
Yes
Breakout Rooms
No
No
Yes
Polling & Q&A
No
No
Yes
Whiteboard
No
No
Yes
Customer Support
No
Limited
What Other People Think of GoTo
Summary of GoTo: Real Reviews Customers are satisfied with GoTo and like the range of plans pricing, starting at around £15 per user/ month. GoTo is known to provide a comprehensive range of features, and customers like the easy-to-use interface. Customers’ reviews are primarily positive, and they find the GoTo systems to work very efficiently with a good internet connection.
Positive GoTo Customer Reviews
Negative GoTo Customer Reviews
GoTo Commercial Video GoTo: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the GoTo interface so you know what to expect:
GoTo: The Design & How it Affects Users: GoTo offers all of the standard VoIP features you would expect from an award-winning VoIP provider. It also integrates a range of communication channels into a single platform, allowing one single unified solution for video, voice, team chats, and messaging. This helps you streamline your business communications and avoid switching between applications.
GoTo: What Sets it Apart From Its Competitors? GoTo has adapted to a post-Covid world, facilitating some of the best remote connection options on the market. For teams that are dispersed geographically or in an office/remote approach, this is invaluable for keeping teams connected and collaborating effectively.
What Do Staff Think of GoTo? Working at GoTo has its pros and cons (based off their Glassdoor reviews). The company culture seems positive with good benefits and events, and many employees value their colleagues. However, there are concerns about management, with some employees reporting difficulties under bad leadership. We’ve also noticed that the focus on short-term gains by leadership and mentions of constant layoffs raise questions about company stability and compensation. Overall, the experience working at GoTo could vary greatly depending on your specific team and manager.
GoToLatest News ‘GoTo Upgrades Portfolio With Swathe of New AI Features’.
Read more here .
‘GoTo is Fighting Scammers with New AI-powered Scam Detection for GoTo Resolve’.
Read more here .
‘GoTo Connect VoIP review’.
Read more here .
GoToAwards 2023
GoTo Resolve takes home the 2023 Most Loved Award (TrustRadius)
GoTo Resolve takes home first place in all three Best Of categories
GoTo Connect, Rescue, GoTo Webinar, and Central among other winners
Improvements of GoTo over the Years A stand-out feature GoTo offers is its pay-as-you-go model, which breaks free from the stereotypical mould of traditional phone systems, which allows businesses to stay in control of their bottom line. We also love their easy-to-use app, which allows businesses to collaborate and take or make calls from anywhere worldwide.
Issues of GoTo Over the Years Due to the sheer number of integrations offered, packages can become quite complex, therefore needing hands-on training to understand if they are opting for some of their more advanced integrations.
How to Purc hase GoTo Direct:
Alternatively:
Our Verdict on GoTo We highly recommend GoTo to startups due to its excellent value for money, ease of setup and configuration, and diverse professional communication features, even on its most affordable plan. It stands out for its scalability and positive reputation among users.
However, GoTo offers a smaller variety of advanced features than some competitors and has limited integration options with other software platforms. Additionally, it lacks a 24/7 support live chat feature, which should be noted.
Other Useful Links About VoIP Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
