1. Who We Are

Point 1 Solutions Ltd is registered in England & Wales.
Registered address: London, United Kingdom.
Contact email: info@compareyourbusinesscosts.co.uk.

2. Scope of This Policy

This Policy applies to all personal data collected through our website forms, email communications, and telephone
interactions within the UK. We do not operate in or target the EU, and we do not collect financial or payment-card data.

3. Data We Collect

• Business contact information (name, role, email, telephone, business address).
• Service requirements (e.g., broadband speed, energy usage, number of employees).
• Technical data such as IP address, browser type, and cookies (for analytics and security).

4. How We Use Your Data

• To generate and send tailored business service quotes requested by you.
• To connect you with relevant UK-based suppliers for comparison purposes.
• To respond to enquiries and manage customer support.
• To improve our website experience through aggregated analytics.

5. Lawful Basis for Processing

We process data under the following lawful bases set out in Article 6 UK GDPR:

• Consent – when you submit your information for a quote.
• Legitimate Interest – to operate and improve our services for business users.
• Legal Obligation – to comply with tax and record-keeping requirements.

6. Data Sharing and Disclosure

We share data only with UK suppliers directly relevant to your quote request. Each supplier acts as an independent controller under the UK GDPR.
We do not sell, rent, or trade personal information to any third party. Data is never sent outside the UK.

7. Cookies and Analytics

We use essential cookies for site functionality and anonymous analytics (Google Analytics 4) to understand traffic patterns.
You can adjust your browser settings to block non-essential cookies. See our Cookie Policy for details.

8. Data Retention

We retain business contact details for a maximum of 24 months from last contact or until you request erasure.
Aggregated analytics data is retained for statistical purposes only.

9. Data Security

We employ SSL encryption, firewalls, and restricted access controls to protect data against unauthorised access, loss, or misuse.
All hosting providers are UK-based and ISO 27001 certified.

10. Your Rights Under UK GDPR

• Right to access and receive a copy of your data.
• Right to rectify inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing and object to direct marketing.
• Right to data portability (for data you provided to us).

To exercise any right, contact us at info@compareyourbusinesscosts.co.uk.

11. Children’s Data

Our services are intended for business use only and not for children under 16.

12. Links to Other Websites

Our website contains links to supplier sites. We are not responsible for their privacy practices. Please review each site’s policy before providing personal data.

13. Complaints and Supervisory Authority

If you have concerns about our use of your data, please email complaints@compareyourbusinesscosts.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

14. Changes to This Policy

We may update this Policy periodically to reflect legislation or service changes. The latest version will always be available on this page.