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A guide to vehicle tracking

Fleet Management & Vehicle Tracking February 2024

In this article we compare 8 of the UK’s best fleet management / vehicle tracking companies including:

– TomTom
– Teletrac Navman
– Webfleet
– Trakm8
– Crystal Ball
– Road Angel
– Radius Telematics
– Civica

How much does Fleet Management Software / Vehicle Tracking cost?

Basic fleet management / vehicle tracking costs start from £6 + VAT per month per vehicle. If your business requires more feature-rich tracking, costs can range between £15 – £79 per vehicle per month.

What is Fleet Management Software / Vehicle Tracking?

Fleet Management or Vehicle Tracking is an effective solution for businesses looking to decrease fleet costs. In addition, you can Increase productivity, and more efficient routes and eliminating irresponsible driver behaviour can reduce your business overheads significantly. This article will discuss the legalities of vehicle tracking in the UK, some advantages and disadvantages of using them within your fleet, and the cost savings it could do for your business.

Tracking systems can improve fleet management, including routing, planning and delivery services, and helping cut business costs by improving vehicle maintenance and reducing breakdowns.

Regardless of the reason for fitting a tracking device, it is essential that companies are transparent with employees about this and explain the many benefits to them. Fitting a device without informing staff is illegal and could get a business in serious trouble.

 

Vehicle Tracking FAQS

A vehicle tracking system is a type of software used by transport, freight or other companies that provides the ability to monitor company vehicles’ location accurately. The software is usually connected via GPS, giving companies real-time feedback on the geographic position of their vehicles.

  • Improves Trust
  • Can reduce cost by utilising routes
  • Can provide live customer service updates
  • Improved inventory management
  • Improves security
  • Identification supply chain bottlenecks
  • Real-time information about the delivery status

Aside from the above, vehicle tracking can inform drivers and managers when vehicles are due for a service or have any maintenance issues, improving efficiency and saving on unnecessary costs down the line.

In the UK, if employees are aware and have provided written consent to installing the tracking device in their vehicle, and you make every effort to safeguard the data collected as per the law, it’s legal.

Benefits of vehicle tracking

  • Taxi and Uber services
  • Transit
  • Law enforcement, Fire and Ambulance services
  • Rental companies
  • Maintenance
  • Sales

Business owners, fleet managers or individuals who drive company cars that are susceptible to theft will benefit the most from using fleet tracking on their vehicles.

A large number of automobiles made nowadays include integrated GPS tracking technology. This technology is used to monitor a vehicle’s heading and position. However, you cannot utilise this type of tracking to improve fleet optimisation, and it is recommended to install fleet tracking gps systems if you wish to use the data to improve efficiency and reduce costs legally.

Fleet tracking has many benefits, and will vary depending on your type of business. However, one of the greatest benefits a GPS offers is cost reduction. A good fleet management GPS will also increase fuel efficiency courtesy of route planning features, saving money on fuel and time needed to fill up, and you can also save on administrative costs.

With a good GPS fleet management system, you’ll be able to see if a driver takes a detour, makes any unauthorised stops, if they are close to exceeding approved hours, if they have any mechanical trouble, if they engage in any dangerous driving (i.e. going over the speed limit), or any other risky behaviour, amongst many other things. You can identify training needs and improve overall efficiency.

Fleet tracking uk

GPS devices for fleets have many additional features that let you plan more efficient routes, reduce fuel consumption, keep track of hours, store and sort data, avoid traffic and construction, and more.

Your drivers will be able to pair their phones with the device to get reports and information regarding their driving habits, routes, and overages, as most modern tracking devices can be paired to your smartphone or tablet, which allows you to monitor your fleet no matter where you are.

Usually, the company you have purchased or leased your fleet tracking devices from will install them to ensure it is done correctly and follows all compliance regulations. However, how to install your GPS depends on the type of device you are using. If you use a hardwired machine, they will be installed under the dashboard and require a 3-wire installation.

Some common features include:

  • Fuel consumption
  • Hours of Service
  • Speed of vehicle in operation
  • Engine run time
  • Geofencing status
  • Fleet mileage tracking
  • Instances of unsafe driving practices, such as hard braking, speeding or running a red light.

No, it is completely legal for a company to track their business vehicles when being used for business purposes and this data must only be used for legitimate purposes. Employees must be aware that a vehicle is being tracked, or when a device is being installed.

Fleet managers can utilise GPS tracking to determine shorter routes for their drivers throughout the day with less traffic and therefore cover less distance for their deliveries. As we all know, faster delivery times result in happy customers.

Relying solely on GPS can be problematic if there is a signal failure or you are using a battery-powered device that runs out of power because of a failed car battery. You should always be equipped with a backup plan, such as hard copy maps and customer or routing information, or your team could easily get lost or confused.

It really varies on the type of tracking device used, and the features you need. The most basic vehicle trackers can be as low as £7.20 per vehicle, per month to lease. To buy a system outright, you’ll spend upwards of £200 per unit, plus installation costs of £50 to £100 per unit.

1. Use a GPS Tracking System

2. Plan for preventative rather than reactive maintenance of vehicles

3. Use relevant and up-to-date metrics

4. Register Vehicle Assets in a secured asset management system.

Customers rely on faster delivery times of the goods or the purchased services. Using a fleet tracking system, office staff or managers can provide them with the real-time location of a vehicle and ensure that deliveries arrive on schedule. By providing your customers with quality service, you can build trust and secure repeat and lasting customers.

Vehicle tracking suppliers

What is GPS tracking

What is GPS Tracking?

Vehicle tracking in the UK refers to using technology, such as GPS or cellular networks, to monitor and track vehicles’ location, speed, and other parameters in real time. It involves the installation of tracking devices that transmit data to a central system, allowing businesses or individuals to track and manage their vehicles, improve efficiency, and enhance safety.

GPS technology has become a staple in modern society. However, many people still don’t fully understand how it works. Fleet managers use GPS daily to monitor vehicles, equipment and assets, but GPS can do much more than that! It can provide information that helps to solve problems such as route optimisation, driver behaviour and progress towards job completion. With access to this information, businesses can make critical decisions that impact the bottom line.

A GPS (Global Positioning System) device is a tiny satellite receiver that can pinpoint longitude and latitude coordinates on Earth. The device can also record speed and direction of travel, as well as engine performance, driver behaviours and vehicle maintenance issues. The GPS tracker transmits this data via satellite systems to the hardware within a vehicle, where it is collected and analysed. The data is then displayed to the user on a web-based map in real-time.

In addition to GPS hardware, the newest devices require a mobile network to translate GPS signals into usable information.

In some cases, the GPS device may be equipped with a mobile connection to avoid running out of power or getting lost in remote areas.

The most recent tracking devices offer many features to help business owners improve their operations. For example, some devices will notify the owner of any breakdowns or equipment failures as soon as they occur, no matter where the vehicle or asset is located. This enables businesses to respond quickly and efficiently and prevents costly delays impacting customer service.

Another benefit of a GPS tracking system is that it can help business owners reduce fuel costs by sending drivers on more efficient routes. GPS devices can also help track employee time and mileage so businesses can accurately bill customers. In addition, demonstrating to customers that employees worked the hours billed can build trust and loyalty.

Finally, a GPS tracking system can help to ensure that all jobs are completed on time. The system can help monitor vehicles and equipment moving across a site or between locations. It is beneficial for large construction sites where vehicles and equipment can be misplaced. In addition, GPS can help to improve dispatch services by providing accurate ETAs and helping businesses create more precise schedules. This can reduce overtime expenses and allow companies to scale their business as needed while avoiding unnecessary costs.

How much does vehicle tracking cost

What are Vehicle Tracking Costs based on?

The cost of vehicle tracking in the UK can vary depending on several factors, such as the type of tracking system, features included, the number of vehicles to be tracked, and the service provider you choose. Generally, two vehicle tracking systems are hardwired (installed directly into the vehicle) and portable (plug-and-play devices). Here are some cost considerations:

Vehicle Tracking Cost Considerations

Consideration

Reason

Equipment costs The initial cost includes purchasing or renting the tracking devices. Hardwired systems typically have higher upfront costs due to installation requirements, while portable systems are generally more affordable.
Subscription fees Most vehicle tracking systems require a subscription or service fee for ongoing monitoring, data management, and software access. Subscription costs can vary based on the features and level of service provided. They are usually charged monthly or annually per vehicle.
Additional features Advanced features like real-time tracking, geofencing, driver behaviour monitoring, and customised reporting may come at an additional cost. These features can enhance the functionality and insights provided by the tracking system.
Installation & maintenance For hardwired systems, installation costs need to be considered, which can vary depending on the complexity of the installation and the number of vehicles. Additionally, ongoing maintenance or support costs may be associated with the tracking system.

Is vehicle tracking legal

Is Vehicle Tracking Legal in the UK?

In the United Kingdom, vehicle tracking is generally legal, but its usage is subject to specific regulations and considerations, such as employee consent, data protection, monitoring, and GPS jamming.

The law in the UK surrounding vehicle tracking differs from state to state, but it is generally accepted that it is OK to track business vehicles as long as this is done during working hours. However, it is only acceptable to track private vehicles if the employees consent. To avoid any legal repercussions, it is a good idea to have a written policy on using vehicle tracking devices and ensure that employees know they are being tracked.

Fleet managers must be cautious as car tracking systems can gather much personal information about employees, such as their locations and driving behaviours. This severe breach of the laws protecting employee data privacy and civil liberties can lead to fines or legal action. The laws established in the Data Protection Act of 1998 set clear regulations on using and sharing this information and should be adhered to strictly.

Benefits of vehicle tracking

What Are The Benefits of Vehicle Tracking?

Vehicle tracking offers several benefits, including improved fleet management, increased operational efficiency, enhanced driver safety, reduced fuel consumption, better route planning, timely maintenance, accurate billing, and theft recovery capabilities. It provides businesses with real-time insights into their vehicle operations, leading to cost savings, productivity gains, and overall optimisation of their transportation activities.

Even the best company policies can be undermined by bad driving habits. A vehicle tracking system will allow you to monitor driver safety and hold them accountable. Whether requiring seat belt usage, speeding or idling, you can receive customised alerts to your fleet and drivers.

Today’s vehicle tracking systems use GPS modules and mobile data to send continuous location information to a centralised and distributed information system, which then displays it on road maps.

In addition, most vehicle tracking companies offer automated dispatch that allows you to arrange a route at the beginning of every day, taking into account customer requests and unique delivery requirements. This reduces response times, increases productivity and helps you fit more jobs into a day for improved customer satisfaction.

It’s also easier to maintain your fleet and vehicles with vehicle tracking companies that provide maintenance reminders, which save time and money on repairs and fuel costs. Likewise, the ability to track your vehicles and assets will help prevent theft and vandalism.

Companies in a variety of industries benefit from the use of vehicle tracking. Suppose your company provides employees with company vehicles, or you have a “grey fleet” of workers driving their cars for work. In that case, vehicle tracking is ideal for monitoring employee behaviour and preventing wasteful or dangerous usage of company assets.

In logistics and transportation, the vehicle tracking system market is witnessing a surge owing to its benefits, like driver and cargo safety, enhancing efficiency with real-time traffic alerts, and fuel monitoring, among others. Vehicle tracking systems can also provide a history report of the vehicle’s location and movements.

Even industries that weren’t known to utilise the technology, such as luxury hotels with limousines for VIP guests, have used vehicle tracking creatively to improve their business processes and customer experience. In addition, car rental companies have integrated vehicle tracking devices into their fleets to ensure the best possible customer service.

Downsides of vehicle tracking

Who are the Main Providers of Vehicle Tracking in the UK?

TomTom Vehicle Tracking

TomTom Vehicle Tracking

Who is TomTom?

TomTom Telematics are known for their reliability, the quality of their support and their ability to deliver on our commitments. They are the main location provider to the largest technology, telematics and automotive companies in the world. You can count on precise and predictive route planning with their speed profiles.

In addition, they collect detailed map attributes to provide verified speed limits, helping your customers understand driver behaviour and know where speed violations occur.

Make sure to read their Trustpilot reviews before committing to any company, as there are concerns over their customer service in the UK and transfer of data across apps.

Features of TomTom

  • Their systems are built for fleets
  • Flexible technology that is adaptable to your business
  • A One-stop-shop that includes geocoding, APIs, maps, datasets
  • Reliable APIs that are hosted on the leading cloud platforms
Teletrac Navman Vehicle Tracking

Teletrac Navman Vehicle Tracking

Who is Teletrac Navman Vehicle Tracking?

Teletrac Navman is a global provider of advanced GPS fleet management solutions. With a strong presence in the UK, Teletrac Navman offers a comprehensive range of telematics and vehicle tracking services designed to help businesses optimise their fleet operations and enhance driver safety. The company’s solutions provide real-time vehicle tracking, accurate mapping, route optimization, driver behaviour monitoring, and various reporting capabilities.

Teletrac Navman focuses on delivering actionable insights and actionable data to improve operational efficiency, reduce costs, and promote safer driving practices. They cater to a wide range of industries, including transportation, logistics, construction, utilities, and more.

Features of Teletrac Navman Vehicle Tracking

  • Real-time Vehicle Tracking: they provide real-time tracking of vehicles, allowing businesses to monitor their fleet’s location, speed, and status at any given time.
  • Route Optimisation: The solution offers route planning and optimization tools to help businesses find the most efficient routes.
  • Driver Behaviour Monitoring: Teletrac Navman enables businesses to track and analyse driver behaviour, including speeding, harsh braking, and idling, to promote safer driving practices and reduce accidents.
  • Geofencing: The system allows businesses to set up virtual boundaries (geofences).
  • Reporting and Analytics: Teletrac Navman offers a range of customizable reports and analytics, providing insights into fleet performance, fuel usage, maintenance schedules, and driver behaviour.
  • Mobile Applications: The company provides mobile applications that allow businesses to access fleet data, track vehicles, and receive alerts on the go.
  • Integration Capabilities: Teletrac Navman’s solutions can integrate with other business systems such as dispatch software, CRM tools, and fuel cards.
Webfleet Vehicle Tracking

Webfleet Vehicle Tracking

Who is Webfleet Vehicle Tracking?

Webfleet Solutions, formerly known as TomTom Telematics, is a prominent provider of fleet management and vehicle telematics solutions. The company offers a comprehensive suite of services to businesses of all sizes, helping them optimise fleet operations, improve driver safety, and enhance overall efficiency.

Webfleet Solutions provides real-time vehicle tracking, route planning and optimisation, driver behaviour monitoring, remote vehicle diagnostics, fuel management, and various reporting and analytics tools. Their solutions are designed to help businesses reduce costs, increase productivity, and make data-driven decisions for their fleets.

Features of Vehicle Tracking

  • Real time track and trace allows you to locate your vehicles 24/7
  • By monitoring and improving driver behaviour, you can cut fuel and maintenance costs
  • You can optimise your business processes through integration with existing software
  • Professional navigation and live traffic allows drivers to stay on the right route, or find appropriate detours
  • Improve your service with seamless communication
  • Stay compliant with mileage and working timesheets
Trakm8 Vehicle Tracking

Trakm8 Vehicle Tracking

Trakm8 Vehicle Tracking

Who are Trakm8?

Trakm8 is one of the UKs leading vehicle tracking systems. They offer tracking from anywhere between 2 and over 1000 vehicles, so chances are they will suit your business needs! They have over 318,000 devices installed in vehicles across the UK, and claim to be able to save your business up to 10% on fuel costs, 18% on preventative maintenance costs and over 20% on accident costs by sending real time information to your team.

Their prices are competitive, starting from only £5.99 per user, per month. Their  vehicle trackers for vans, cars and trucks send regular location updates to our secure cloud server, and you’ll see your vehicles on a map in our easy-to-use vehicle tracking platform. With Trakm8, you can know where your vehicles are, and where they have been.

They offer a wide range of dash cam devices, ranging from a 12v cigarette lighter socket device to their award-winning RH600 4G Integrated Telematics Dash Cam. In addition, their unique scoring system scores every journey and can highlight poor driving over a period of time. Driver behaviour scores are based on harsh acceleration, harsh braking, harsh cornering, and excessive speeding.

Features of Trakm8

  • Real-time Vehicle Tracking: Trakm8 enables businesses to track the location, speed, and status of their vehicles in real-time using GPS technology.
  • Driver Behaviour Monitoring: The solution allows businesses to monitor driver behaviour, including speeding, harsh acceleration, and harsh braking, promoting safer driving practices and reducing fuel consumption.
  • Route Planning and Optimisation: Trakm8 provides tools for efficient route planning, helping businesses optimise routes to reduce mileage, save fuel, and improve overall productivity.
  • Vehicle Diagnostics and Maintenance: Trakm8’s solutions offer remote vehicle diagnostics, enabling businesses to monitor vehicle health, receive maintenance alerts, and prevent breakdowns or costly repairs.
  • Fuel Management: Trakm8 assists businesses in managing fuel consumption by monitoring fuel usage, identifying inefficiencies, and detecting potential fuel theft or unauthorised usage.
  • Geofencing: The solution allows businesses to set up virtual boundaries (geofences) and receive alerts when vehicles enter or exit designated areas, aiding in monitoring and enhancing security.
  • Reporting and Analytics: Trakm8 provides detailed reports and analytics on fleet performance, fuel consumption, driver behaviour, and other key metrics, enabling businesses to gain valuable insights and make data-driven decisions.
Crystal Ball Vehicle Tracking

Crystal Ball Vehicle Tracking

Who is Crystal Ball Vehicle Tracking?

Crystal Ball Telematics are trusted by thousands of SMEs and local governments across the UK. They offer cloud-based telematics solution systems, integrating vehicle tracking, 4g dash cams and lone worker protection apps, which can streamline and future proof your fleet tracking.

With Crystal Ball, you can monitor your fleet, offer driver incentives, and analyse trends to optimise your business. This can all save fuel costs, vehicle wear and tear, accident rates and insurance premiums. You and your driver can use the driver app to monitor and analyse potential dangerous driving. In addition, the driver app can show key performance indicators such as acceleration, cornering, braking, speeding and idling.

They are one of the Top 100 Trusted Brands in Fleet, which is a testament to their customer service and products. They offer award winning solutions, having won Innovation in Telematics awards two years in a row. They boast an impressive 4.8/5 google review rating, and importantly, are UK based, with their head office and dedicated support team located in Manchester.

Features of Crystal Ball Vehicle Tracking

  • Real-time Vehicle Tracking: Crystal Ball offers real-time tracking capabilities, allowing businesses to monitor the location, speed, and status of their vehicles in real-time using GPS technology.
  • Geofencing: The solution enables businesses to set up virtual boundaries (geofences) and receive alerts when vehicles enter or exit designated areas.
  • Driver Behaviour Monitoring: Crystal Ball allows businesses to track driver behaviour, including speeding, harsh braking, and acceleration, promoting safer driving practices and reducing the risk of accidents.
  • Route Planning and Optimisation: Crystal Ball provides tools for efficient route planning, helping businesses optimise routes to minimise mileage, save fuel, and improve overall productivity.
  • Vehicle Diagnostics and Maintenance: Crystal Ball’s solutions include vehicle diagnostics capabilities, allowing businesses to monitor vehicle health, receive maintenance alerts, and proactively address maintenance needs.
  • Reporting and Analytics: Crystal Ball offers comprehensive reporting and analytics features, providing businesses with insights into fleet performance, fuel consumption, driver behaviour, and other important metrics to support data-driven decision-making.

Road Angel Vehicle Tracking

Who is a Road Angel?

Road Angel won the Which? 2022 award Top 50 Products of the year for their vehicle tracking device. They offer NHS staff discounts, and boast an impressive array of awards provided by industry experts.

Their passion is to make your journeys safer through empowering motorists to make informed decisions about their driving. They are committed to creating innovative new technology which can help drive forward new solutions that can really make a difference.

Each of their products are rigorously tested and checked before being approved – guaranteeing performance. Their ground-breaking technology supports everything from dash cameras to speed awareness and integrated car stereos to help support motorists to stay safe on the road.

They have a UK based customer service team, positioned around the country, that report and record the ever-changing road conditions across the UK to ensure our members are as well informed as possible. They are driven by a mission to make motoring safer and more enjoyable for everyone, refining our products through focus groups and Beta-testing

Features of Road Angel

  • Real-time Vehicle Tracking: Road Angel Telematics offers real-time tracking capabilities, allowing businesses to monitor the location, speed, and status of their vehicles using GPS technology.
  • Driver Behaviour Monitoring: The solution enables businesses to track driver behaviour, including speeding, harsh braking, and acceleration, promoting safer driving practices and reducing the risk of accidents.
  • Dash Cams: Road Angel Telematics often includes dashcams as part of their solutions, providing video recording of driving events for evidence, insurance claims, and driver behaviour analysis.
  • Driver Assistance Features: Road Angel Telematics may offer additional driver assistance features such as lane departure warning, forward collision warning, or fatigue detection to enhance driver safety.
  • Incident Management: The solution may include incident management capabilities, enabling businesses to receive instant alerts in the event of accidents, breakdowns, or other incidents to facilitate prompt response and assistance.
  • Reporting and Analytics: Road Angel Telematics provides reporting and analytics features, offering insights into driver performance, vehicle utilisation, fuel consumption, and other important metrics to support informed decision-making.
Radius Telematics Vehicle Tracking

Radius Telematics Vehicle Tracking

Who are Radius Telematics Vehicle Tracking?

Radius Telematics is one of the fastest growing telematics businesses in the world. They have a wide range of products, easy to use technology, leading functionality, a global presence, and great value for money. They specialise in vehicle tracking worldwide, with over 600,000 live tracking units throughout Europe, Asia, North America, Australia and Africa.

Their products and systems can be fitted into cars, vans, trucks, motorcycles, plant, equipment, machinery and other high value assets. They provide market leading products and services to all kinds of businesses, from those with just a few vehicles up to large commercial fleets.

Their web-based software is simple to use and available on your smartphone, tablet or PC. It lets you easily track your fleet’s location, speed and fuel consumption. They suit any sized business, but are especially suitable for larger businesses with more advanced features and data integrations that you can link to your current business systems.

Features of Radius Telematics Vehicle Tracking

  • They have a wide range of products, suitable for small and large vehicle fleets
  • Easy to use software gets you the information you need, quickly
  • They offer market leading features and technology
  • Competitive pricing to suit every need
  • Local support – they have over 30 offices across 5 continents
  • They have over 575,000 live tracked units over 36 countries, and 17 years experience (including a UK based team)

Civica Telematics Vehicle Tracking

Who are Civica Telematics Vehicle Tracking?

Civica is a global software and digital solutions provider that specializes in serving the public sector, including government organizations, healthcare providers, educational institutions, and other similar entities. The company offers a wide range of software applications, cloud-based solutions, and managed services to help public sector organisations streamline their operations, improve service delivery, and enhance citizen experiences.

Civica provides solutions in various areas, including finance and administration, customer relationship management, digital transformation, regulatory compliance, case management, document management, and more. They aim to support organizations in areas such as revenue management, digital citizen engagement, data analytics, and automation to optimize processes and deliver better outcomes.

With a presence in multiple countries, Civica has been serving public sector customers for over 40 years. They focus on delivering innovative and reliable software solutions tailored to the specific needs and challenges of their clients. Civica’s goal is to enable their customers to leverage technology to drive efficiency, enhance service quality, and transform the way they deliver public services.

Features of Civica Telematics Vehicle Tracking

  • Case Management: Civica offers case management solutions for handling complex cases, facilitating collaboration, automating workflows, and ensuring efficient resolution.
  • Document Management: Civica’s document management solutions enable secure storage, retrieval, and sharing of digital documents, fostering collaboration and ensuring document integrity.
  • Data Analytics: Civica provides data analytics tools and dashboards that help organisations gain insights from their data, make informed decisions, and improve operational efficiency.
  • Mobile Applications: Civica develops mobile applications that extend the reach of public services, allowing citizens and field workers to access information and complete tasks on-the-go.
James Ward
( CEO & Founder )

James Ward is CEO & Founder of CompareYourBusinessCosts.co.uk, a website that won ‘Website Of The Year’ on its second year of operations in 2015 and his since grown organically to offer comparisons on all business services such as Insurance, Energy, Telecoms, Card machines and much more.

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