Code of Conduct
This Code of Conduct defines the standards of behaviour expected from everyone representing
Point 1 Solutions Ltd (Company No 08620353, VAT GB178502786),
trading as Compare Your Business Costs.
It reflects our commitment to integrity, fairness, and respect in everything we do across the United Kingdom.
Last updated: 13 January 2026
1. Purpose
Our Code ensures that all employees, contractors, and partners act lawfully, ethically, and in the best interests of our customers,
colleagues, suppliers, and the wider community.
It supports compliance with UK law, data-protection requirements, and our internal governance framework.
2. Scope
This policy applies to everyone working for or representing Point 1 Solutions Ltd in any capacity —
employees, directors, contractors, temporary staff, and consultants.
3. Our Core Values
- Integrity — We act honestly, keep promises, and follow through on commitments.
- Respect — We treat everyone fairly, valuing diversity and inclusion.
- Transparency — We communicate openly and disclose information accurately.
- Accountability — We take responsibility for our actions and decisions.
- Excellence — We pursue quality and continuous improvement in all areas.
4. Expected Conduct
- Comply with all applicable UK laws and company policies.
- Protect confidential and personal information in line with the Privacy Policy.
- Maintain professional, courteous behaviour toward colleagues and customers.
- Avoid conflicts of interest and declare any potential issues to management.
- Use company resources responsibly and for legitimate business purposes only.
- Report misconduct or breaches immediately to a line manager or compliance team.
5. Anti-Bribery & Corruption
We have zero tolerance for bribery, facilitation payments, or unethical incentives.
All dealings must comply with the UK Bribery Act 2010 and our internal Anti-Bribery Policy.
6. Data Protection & Confidentiality
All personal and commercial data handled by the company is protected under the UK GDPR and Data Protection Act 2018.
Employees must safeguard information and use it only for authorised purposes.
7. Equality & Inclusion
We provide equal opportunities in employment and prohibit discrimination of any kind.
Everyone deserves to work in an environment free from bullying, harassment, or intimidation.
8. Health, Safety & Wellbeing
We prioritise a safe and healthy workplace.
Employees must follow safety guidance, report hazards, and promote wellbeing across all operations.
9. Environmental Responsibility
Our decisions consider environmental impact.
We support recycling, digital efficiency, and responsible supplier selection consistent with our
Environmental Policy.
10. Communications & Representation
Only authorised representatives may speak publicly on behalf of the company.
Employees must ensure all communications are accurate, professional, and align with our brand standards.
11. Reporting Violations
Anyone aware of suspected misconduct should report it confidentially to
compliance@compareyourbusinesscosts.co.uk.
We protect good-faith whistleblowers from retaliation.
12. Compliance & Disciplinary Action
Breaches of this Code may lead to disciplinary action, including termination of employment or contracts.
Serious violations may be referred to legal or regulatory authorities.
13. Review & Updates
This Code is reviewed annually by the Compliance Team to ensure alignment with legal, ethical, and business standards.
James Ward is the CEO & Founder of Compare Your Business Costs — a UK-verified comparison platform helping SMEs save money on business broadband, leased lines, phone systems, mobile telecoms, managed services and IT support. With over 10 years of experience in telecoms and technology procurement, James is a trusted UK business expert featured in national media and verified on Companies House.
