Customer FAQs
Got questions about how Compare Your Business Costs works? You’re in the right place.
We’ve answered the most common queries from UK businesses about comparing suppliers, pricing,
data security, and how we make our service completely free and transparent.
General Questions
What is CompareYourBusinessCosts.co.uk?
We’re a UK-based, independent comparison platform that helps businesses find the best deals
on broadband, leased lines, phone systems, energy, card payments, and more — saving time,
money, and hassle. We connect you directly with trusted UK suppliers.
Is Compare Your Business Costs really free?
Yes — our comparison service is 100% free for customers. We earn a small, standard referral fee from suppliers when a customer
chooses one of their services. This fee does not affect the price you pay or the order in which results appear.
Are you independent?
Yes. We are not owned by any telecom, energy, or finance provider. All comparisons are based on performance, reliability,
and overall value — not sponsorship. Our goal is transparency and helping businesses make better buying decisions.
How It Works
How do I get a comparison?
Simply complete one of our short online forms with your business details — such as postcode, service type, and current contract info.
We’ll match you with the most suitable suppliers and send quotes straight to your inbox or by phone within one working day.
How accurate are the prices shown?
All pricing is updated using live supplier feeds and verified through direct integrations and audits.
Tariffs may vary slightly based on location and infrastructure, but we ensure you receive the most accurate quotes available at the time of enquiry.
Can I speak to a real person?
Absolutely. Our UK-based Customer Success Team can explain your quotes, confirm installation timelines, and
answer technical questions. Just reply to your comparison email or visit our Contact Page.
Suppliers & Partnerships
Which suppliers do you work with?
We partner with leading UK providers across telecoms, energy, and payment solutions — including BT, TalkTalk Business,
Virgin, Vodafone, CityFibre, and a range of smaller, specialised providers.
Every supplier we work with is regulated, UK-based, and vetted for reliability and customer satisfaction.
How can my company become a partner?
If you’d like to list your business on our platform, email
partners@compareyourbusinesscosts.co.uk
with details about your products, pricing model, and service coverage.
Data Security & Privacy
Is my data safe with you?
Yes. We are fully GDPR-compliant and never sell your data. Information is only shared with suppliers relevant to your quote request.
All data transmission is encrypted and stored securely within the UK.
How do you use my information?
We use your details only to match you with suitable suppliers and deliver accurate quotes.
You can read our full policy at Privacy Policy.
Next Steps
Still have questions? Our UK team is here to help.
James Ward is the CEO & Founder of Compare Your Business Costs — a UK-verified comparison platform helping SMEs save money on business broadband, leased lines, phone systems, mobile telecoms, managed services and IT support. With over 10 years of experience in telecoms and technology procurement, James is a trusted UK business expert featured in national media and verified on Companies House.