Lily Comms: The Ultimate Guide Lily Comms has established itself as a key player in the telecommunications and IT services industry, gaining recognition for its commitment to excellence and innovation. Our blog today highlights Lily Comms’ journey, showcasing its achievements, the significant improvements over the years, and the unique features that set it apart from competitors.
For further information and pricing on phone systems, here .
Lily Comms: Our performance rating out of 5 stars:
Our Overall Rating 4.7 out of 5 stars
Price 4.3 out of 5 stars
Usability 4.5 out of 5 stars
Features 4.8 out of 5 stars
Customer Rating 4.6 out of 5 stars
Speed 4.9 out of 5 stars
Useful links about Lily Comms from our article:
Benefits of Lily Comms
Downsides of Lily Comms
What Does Lily Comms Offer?
Lily Comms Products
Lily Comms Decision Making Guide
What Other People Think of Lily Comms
What Do Staff Think of Lily Comms?
Our Verdict on Lily Comms
How have we rated Lily Comms?
For every provider we assess, including Lily Comms, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
How Does Each Lily Comms Product Cater To Its Clients Hosted VoIP Phone System
We think you should go with Hosted VoIP for its ease of use and minimal IT burden.
Easy setup, web-based management, and minimal IT involvement. You can use your phone system from any device (handset, computer, mobile app) with a broadband internet connection. Lily Comms offer reliable service, auto-attendant, call recording, voicemail-to-email, personalised greetings, hold music, and more. Integrates voice calls, video conferencing, instant messaging, web collaboration, and even Outlook for a seamless communication experience. Provides a dedicated account manager and 24/7 support for any issues.
On-Premise Phone System
We think an on-premise system might be ideal if you need more control over your hardware and software or have complex integration needs.
Offers a desktop client accessible from anywhere with WiFi or data, integrates with existing office applications, and allows for multi-site setups. Scalable to fit your business needs and provides features for internal communication like presence checks, instant messaging, and collaboration tools. Similar to hosted VoIP, on-premise systems often come with a dedicated account manager and 24/7 support.
Lily Comms Decision Making Guide If you need help choosing the right option for your business, we’ve created a handy table comparing the options side by side:
Feature Hosted VoIP
Deployment
Easy setup, web-based management
Requires IT expertise for installation and maintenance
IT Involvement
Minimal
Requires ongoing IT support
Accessibility
Use from any device with internet (handset, computer, mobile app)
Use from desktop client with WiFi/data (limited device options)
Features
Includes features like auto-attendant, call recording, voicemail-to-email, greetings, music, etc.
YOu’ll probably need additional hardware/software for advanced features
Integration
Integrates with voice calls, video conferencing, messaging, collaboration tools, and potentially Outlook
Integrates with existing office applications, allows multi-site setups
Scalability
Scales easily to fit business needs
Scalable, but usually will require additional hardware
Support
Dedicated account manager and 24/7 support included
Dedicated account manager and 24/7 support available
Control
Less control over hardware and software
More control over hardware and software
Cost
Lower upfront cost, predictable monthly fees
Higher upfront cost, but ongoing maintenance costs
What Other People Think of Lily Comms Summary of Lily Comms: Real Reviews Customers are very satisfied with Lily Comms, with over 1,300 5-star reviews, with users highlighting their responsiveness to issues and helpfulness in resolving them. Customers find the pricing of Lily comms very affordable, and the features plentiful and easy to use.
Positive Lily Comms Customer Reviews
Negative Lily Comms Customer Reviews
Lily Comms Commercial Video
Lily Comms: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the Lily Comms interface so you know what to expect:
Lily Comms: The Design & How it Affects Users: Lily Comms covers such an enormous range they can offer solutions for many kinds of small and medium-sized businesses, so they are suitable for bespoke needs, and offer a one-stop-shop solution.
Lily Comms are perhaps best known for their hosted VoIP systems, which eliminates the need for traditional on-premise PBX hardware, giving you more room and budget for greater scalability and flexibility.
(Within the UK) you can enjoy unlimited calls to both landline and mobile phones, and depending on your plan you can add international calls (for an additional fee). Like most VoIP systems, you can add a huge range of call management features, again the amount of which will be dependent on the plan you choose.
Lily Comms: What Sets it Apart From Its Competitors? Lily Comms provides efficient and cost-saving technology. Although they are a relative newcomer to the market, they are already a fan favourite due to their tailored phone systems.
What Do Staff Think of Lily Comms? Working at Lily Comms is generally seen as a positive experience by employees. The company is praised for its supportive and collaborative work environment, where team members feel valued and encouraged to develop professionally. Employees appreciate the opportunities for career growth and the comprehensive training provided. The dynamic and friendly culture, coupled with strong leadership, fosters a sense of belonging and motivation. However, like any workplace, there are areas for improvement, such as workload management and communication, but overall, Lily Comms is regarded as a rewarding place to work.
Lily Comms Latest News ‘Best hotel phone systems to choose’.
Read more here .
‘Lily is a world class company to work for!’
Read more here .
‘Leeds based digital transformation company, Lily, are one of the top 5 Best Small Companies to Work for in Leeds’.
Read more here .
Lily Comms Awards 2022 Awards
#1 in Best Telecoms Companies to Work For 2022 (Best Companies Awards)
#12 in Best Companies to Work For in Yorkshire & The Humber 2022 (Best Companies Awards)
Reseller of the Year 2022 (Pragma Awards)
World Class Company to Work For 2022 (Best Companies)
Best Partner of the Year (Ericsson-LG Global Partner Awards)
2021 Awards
#8 in Best Telecoms Companies to Work For 2021 (Best Companies Awards)
#27 Best Small Companies to Work For 2021 (Best Companies Awards)
#20 in Best Companies to Work For in Yorkshire & The Humber 2021 (Best Companies Awards)
Best Managed IT Services in Yorkshire (Prestige Awards)
World Class Company to Work For 2021 (Best Companies)
Reseller of the Year 2021 (Pragma Awards)
Improvements of Lily Comms over the Years Lily Comms has 97% 5-star reviews on Trustpilot, so they are doing something right! Their reviews are combined across their services (including broadband and leased lines), so you can receive a comprehensive connection and communication solution from them if you wish, saving you time and money.
Issues of Lily Comms Over the Years As with a lot of VoIP providers we review, we think Lily Comms would benefit from a more open approach to their pricing structure on their website – as well as clear information about their plans and packages, as you really have to dig around to find details.
How to Purc hase Lily Comms
Our Verdict on Lily Comms If you are seeking a tailored solution or wish to build from the ground up, Lily Comms presents an excellent option for small and medium businesses in our opinion, boasting an impressive track record. With offerings catering to businesses of up to 3500 individuals, Lily Comms provides particularly compelling options for startups needing comprehensive solutions.
Businesses favouring a single-provider approach encompassing internet services, devices, and phone systems will find Lily Comms to be an ideal choice, and we highly reccomend them.
Lily Comms: Other Useful Links About VoIP
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
