XLN Telecom Phone Systems: The Ultimate Guide
XLN VoIP has become a notable name in the telecommunications industry, particularly catering to the needs of small and medium-sized enterprises (SMEs). With a commitment to providing cost-effective and reliable communication solutions, XLN VoIP helps businesses enhance their operational efficiency and connectivity. Our blog will explore XLN VoIP’s evolution, the innovative features that set it apart from competitors, and the benefits it offers to SMEs.
For further information and pricing on phone systems, click here .
XLN Telecom: Our performance rating out of 5 stars
Our Overall Rating
4.4 out of 5 stars
Price
5 out of 5 stars
Usability
4 out of 5 stars
Features/Add-ons
4 .5 out of 5 stars
Customer Ratings
4 .2 out of 5 stars
Speed
4 .5 out of 5 stars
Useful links about XLN Telecom from our article:
Benefits of XLN Telecom
Downsides of XLN Telecom
What Does XLN Telecom Offer?
XLN Telecom Products
XLN Telecom Decision Making Guide
What Other People Think of XLN Telecom
What Do Staff Think of XLN Telecom?
Our Verdict on XLN Telecom
How have we rated XLN Telecom?
For every provider we assess, including XLN Telecom, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
How Does Each XLN Telecom Product Cater To Its Clients
Cloud Voice – from £15 per month
Pros
At £15 per month (excluding VAT), it’s a relatively affordable option, especially considering unlimited UK calls (landlines and mobiles) are included.
With a mobile and desktop app, you can receive and make calls from anywhere with an internet connection.
The included auto-attendant feature can professionalise your business image by greeting callers and directing them to the appropriate person.
The 24-month contract provides stability in your communication costs.
Cons
Limited information on their website about advanced features.
THey often have great offers, but they seem limited to new XLN customers who pay by Direct Debit, restricting some flexibility.
To help decide if XLN VOIP is for you, we suggest doing the following:
Contact XLN for a quote
Compare with other providers – we have evaluated many UK VoIP providers and can help!
Read real user reviews on different sites.
What Other People Think of XLN Telecom
Summary of XLN Telecom: Real Reviews
Users think that XLN offer user-friendly broadband plans with good customer service and a free public Wi-Fi option, ideal for small businesses. However reviews show that they lack transparency in pricing and might not be the best fit for businesses needing the fastest speeds.
Positive XLN Customer Reviews
Negative XLN Customer Reviews
XLN Telecom Commercial Video
XLN Existing Customers & Case Studies
Manoj enjoys being able to focus on running their store without having to worry about broadband troubles
David knows that XLN provide a reliable internet connection with unlimited data.
XLN Telecom: What To Expect as a User
Don’t have time to watch the video guide? Here’s a visual of the XLN Telecom interface so you know what to expect:
XLN Telecom: The Design & How it Affects Users:
We think that XLN VoIP is designed with simplicity and user-friendliness in mind, ensuring that small and medium-sized enterprises can easily adopt and benefit from advanced communication technology. The intuitive interface allows all kinds of users to navigate through various features effortlessly, reducing the learning curve and minimising the need for extensive training.
We also think that the cloud-based nature of XLN VoIP ensures seamless integration with existing business processes, enabling users to make and receive calls from anywhere, thus enhancing mobility and flexibility in communication.
XLN Telecom: What Sets it Apart From Its Competitors?
What sets XLN VoIP apart from its competitors is its focus on affordability and tailored solutions for SMEs. XLN VoIP offers cost-effective plans without compromising on essential features, making advanced communication accessible to smaller businesses.
Through their reviews, we’ve seen that the company prides itself on excellent customer service and support, ensuring that businesses receive personalized assistance and quick resolution of issues. Additionally, XLN VoIP provides robust and reliable service with high-quality voice and minimal downtime, making it a dependable choice in our opinion for business communication.
What Do Staff Think of XLN Telecom?
Working at XLN Telecoms appears to be a mixed bag. On the positive side, there are many friendly and skilled colleagues, with opportunities for growth and development, and the office environment is also described as pleasant. However, the company is criticised for poor pay and lack of investment in professional certifications or training for employees. Overall, the culture at XLN Telecoms seems to be undermined by weak management, despite the positive aspects of the team and work environment.
XLN Telecom Latest News
‘Cable.co.uk votes XLN as one of the best business broadband options of 2023’
Read more here .
‘Choose.co.uk votes XLN as one of the cheapest broadband options in 2023’
Read more here .
XLN Telecom Awards
2021 was a remarkable year for awards at XLN, as they won 8 different awards including their first global prizes. They won three awards at the UK Business Awards 2021, which included the overall winner award. They have also won awards in the UK Customer Experience Awards.
Improvements of XLN Telecom over the Years
Over the years, XLN has made significant improvements to enhance user experience and service quality, and the introduction of new features such as call analytics, voicemail-to-email, and advanced call routing has added value to their offerings. We’ve seen that continuous investment in infrastructure has led to improved reliability and call quality.
Recently, XLN has also expanded its customer support capabilities, offering more comprehensive and responsive service to meet the evolving needs of their clients.
Issues of XLN Telecom Over the Years
Despite its many strengths, XLN has faced some challenges over the years. Initial teething problems included occasional service disruptions and technical glitches, which affected user experience (as can be seen in older reviews). Some customers have reported issues with the complexity of initial setup and configuration, requiring more robust support. Additionally, as with many growing tech services, scaling customer support to match rapid user growth has been a challenge at times.
However, we want to note that XLN has been proactive in addressing these issues through continuous improvements and increased investment in customer service.
How to Purc hase XLN Telecom
You can check out XLN’s latest products and offers here .
Our Verdict on XLN Telecom
Overall, we think XLN stands out as a reliable and cost-effective communication solution for small and medium-sized businesses. Its focus on affordability, combined with a robust feature set and excellent customer support, makes it an attractive option for SMEs looking to enhance their communication infrastructure.
While we acknowledge that they have faced some challenges, their commitment to continuous improvement and user satisfaction has helped it overcome these hurdles.
Overall, we believe XLN is a strong contender in the VoIP market, offering significant value to its users.
Other Useful Links About VoIP
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.
With over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .
Before joining CompareYourBusinessCosts, I worked across various industries, gaining hands-on experience in HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .
My goal is simple: to help UK businesses make informed, confident decisions when choosing products and services that improve efficiency and save money.