What is HiHi?
HiHi is a company built out of the desire to create a desk phone that was better than what had been available in the market until that point. After years of research and product designing, they launched their first desk phone product in 2015. The product was known as HiHi1 and was a part of their VoIP phone system. What set this phone apart was the fact that it was a cloud-based desk phone. This was significantly different from a PBX phone system and allowed the users varying degrees of freedom and scalability. For further information and pricing on phone systems, click here .
VIDEO
Four years after their initial product release, they launched their second desk phone, an upgrade to the platform and device so far. HiHi2, as the product is known, brings along all the benefits of HiHi1, but its new design allows even more freedom.
The desk phones so far created by HiHi are modern solutions to evolving your companies phone system and telecommunication systems. HiHi, as a company, is set on creating products that will benefit businesses on a large scale and provide innovation and modern solutions in communications.
What are HiHi Phones?
When referring to a HiHi phone, we most often refer to HiHi2, the desk phone launched by HiHi in 2019. The innovative design boasts having a detachable tablet, which allows users to use the phone as part of their remote working tools. The phone is also Google certified, which is essential as it allows HiHi2 users to access the Google Play Store and download any apps that they deem necessary for their business operations.
HiHi2 is also complemented by HiHi’s new apps that they have developed and made available to clients of their phone systems. These are known as HiHi Connect and HiHi There, and to an extent, they are an extension of the phoning capabilities of a HiHi phone. Both apps are available on the Google Play Store and in the App store.
The apps allow users to take advantage of their HiHi phone system on their smartphone device, making work with an HiHi2 device even more flexible. HiHi Connect is a mobile app that allows your smartphone to replicate all of your HiHi2 phone systems functions. It will also give you access to your phonebook, which means that you will always be able to make the calls necessary to your business. HiHi There, on the other hand, can provide non-HiHi users with the opportunity to have video calls with you. This is an excellent way of bringing video calls into your already existing HiHi phone system while also allowing all of your clients to connect with you through video calls.
Apart from the mobile apps, which allow you to take advantage of your desk phone, there is also a Computer Telephone Integration (CTI) product. HiHi created this to further complete and evolve the service and solution for your company’s telephone. This product is known as HiHi vision, and it is available to users to integrate their phone system with Customer Relationship Management software. This type of software can be an organisational tool that allows companies to assist their clients efficiently and can help them manage their contacts.
If you would like to read more about CRM’s and see what the best CRM software might be for your business, you can read an article on the Best CRM Software by clicking here .
While the HiHi phone often refers to HiHi2, as that is the actual desk phone product created by the company, it is essential to note that the telephony solution that HiHi is provided is not limited to HiHi2. Smartphone apps make it a unique phone system that pairs hardware with cloud capabilities, giving your business more and more options in this way.
What are the features that HiHi2 can bring to a business?
HiHi2 is a cloud-based desk phone. This means combines modern cloud technologies with hardware that your business can use. This means that the new phone can offer your business new capabilities and options that were not previously available through the use of your old PBX phone system.
If you would like to find out more about what a PBX phone system is and how it can help your business, you can click here .
HiHi2 brings many features onboard that had previously only been available through cloud-phone solutions. Only with HiHi2 you do not lose out on having an actual phone system within your company.
1. Connection: Integration between the phone and the smartphone apps allows you to take full advantage of the video calling technology available through your HiHi2 device. These video calls can be used as a way of holding private conversations from your desk phone or remotely through your apps. Video calling is also available to non-HiHi2 users, which means that you can have video calls both with your team members and with clients external to your business.
2. Call Management: One of the features that the HiHi2 phone system allows businesses to utilise is its call management centre. Their call management features can allow businesses to record phone calls, which can allow them to use recorded calls for training purposes and improve the service that the company provides. By using the desk phone CTI capabilities, you can also use HiHi’s call reporting and analytics software and any CRM software that you prefer to use for your phoning needs. This means that you can gather important information that will help you improve how you carry out your company’s daily tasks and activities as you gather more information on the issues and cases that you need to handle on an everyday basis.
Call Managements also provides you with some of the most basic and crucial call management features, such as placing calls on hold, transferring calls when needed, adding new contacts to your phonebook, and accessing your voicemail. These features can be crucial for your business as they can allow you to quickly solve problems, store information, and even gather the information that you need to assist your clients.
3. Phonebook: With HiHi2, you can have one single global address book. This means that you can store new phones in your phonebook, and these can be made available to all the HiHi phone users in your company. In this way, all of the members of your business can have access to all of your business’s clients and contacts with one click. Your contacts are also able to be synced with your Google or Outlook account.
Your phonebook can store up to 500 contacts, which means that even the most demanding of businesses will be able to cover their phoning needs through HiHi phone solutions.
4. Google Certification: HiHi2 is Google certified, which means that users of this phone system have incredible capabilities for personalising their phone to their own needs. Using the Google Play Store, users can download any apps that they deem necessary for their operations. Whether those tools are for individual use or used to access the company’s cloud services, they can be an essential part of employees carrying out and completing their tasks successfully. For example, users can download Microsoft Office apps, such as Outlook or Microsoft office teams. These can then allow them to connect their email and other data on all of their devices, including their desk phone, computer, phone, tablet, and even laptop.
What’s more, this means that while they are on the phone, they can pull up any crucial data and information that can be important to their meeting. Other apps and widgets can also help them manage their schedule, calendar, tasks, and inbox, integrating all of their needs into one single device.
The extensive list of features and capabilities that HiHi2 offers makes it a prime candidate for any business looking for a suitable solution for their phoning needs. HiHi2’s usage extends far beyond simple phone usage. Instead, it allows users to have a fully integrated phoning system that keeps them connected with others and across all of their devices, making carrying out their tasks not only a more straightforward process but also a more efficient one.
Can HiHi2, or HiHi phones, be used for remote working?
Perhaps one of the unique aspects of using an HiHi phone is that it has been designed to allow for remote working. This is possible because the phone is comprised of two separate components. First, there is the phone, and then there is the detachable tablet which can be taken out and carried with users wherever they need. This means that all users with an HiHi2 desk phone will be able to use the table to continue their phoning needs from anywhere they need. What’s more, they are able to use the two smartphone apps to carry out their operations and make any business-related phone calls that they need to.
The most important thing in all of this is the fact that, with HiHi’s remote working phone system, they will not be losing out on using all of the call management features that are normally available on the HiHi phone system. This means that even when someone is not in the office and is working remotely, you will still be able to track their performance and the quality of their phone calls and business operations.
If you want to read more about using a HiHi2 for remote working, you can do so by clicking here . This link will allow you to explore the full list of benefits of the HiHi phone system for remote working.
Is HiHi2 right for my business?
You might be wondering whether HiHi2 is right for your business. Whether you are run a small business or an enterprise, the HiHi phone systems are entirely scalable. This means that even if you are running a small business right now, their solutions could really work for your operations. Their system is also able to grow alongside your business, which means that it will be able to accommodate your business growth and even assist you in growing your business through all the tools and features that it enables you to use.
Small Businesses: The design of the HiHi phone and its system can help you control all of your telecommunications and stay connected. The system will allow you to be more easily and readily available to your clients, even when you are working remotely. This can help you grow your reliability and your business. To read more about small businesses, you can click here.
Medium Businesses: The analytics that you can gain through your HiHi phone system can help you scale up your business. This is because, through your usage of an HiHi2 phone, you will collect important data and integrate your phoning and CRM business. This will give you better data on what your clients need, want, and, more importantly, information on how you can improve your services and scale up your business. To learn more about the benefits of using a HiHi phone system in your medium-size business, you can click here.
Enterprises: HiHi can provide you with a completely integrated and available through many different platforms phoning solution. This means that your business will always be able to access your clients whenever they need you. The HiHi phone system allows you also to manage a large number of calls, which means that you are not going to be losing out on clients who try to reach you but can’t.
The hybrid and remote work capabilities also mean that your employees will not only be able to carry out their tasks more efficiently, but they will also be in easy reach whenever their work is needed. To read more about the benefits of an HiHi phone system for your enterprise, you can click here .
What are the costs of using a HiHi phone system?
The cost of using HiHi will vary greatly depending on the size of your business and the number of employees that you wish to equip with a HiHi2 phone device. To determine the exact cost of your business, the best thing you can do is to ask HiHi for a quote directly. The quote they will provide you with will show you exactly the cost of using their phone and service.
To ask for a quote, you can click here .
When it comes to the cost, there are many things that you also need to consider. By using a HiHi phone system, you are essentially eliminating any need for a business phone. This is because, through the HiHi tablet and apps, your employees will be able to carry out all of their phoning needs from their own smartphone. So, if you are considering making the switch, then it is essential to know exactly how much you spent on your mobile telephony alongside your business telecommunications phone system.
If you are not entirely sure how much using business mobiles would cost your business, then we recommend clicking here so that you can receive an estimated quote of how much the cost would be for your business.
Your business telecommunications system is fundamental. Depending on the type of system you are currently using, the cost you are paying is also an important determining factor on whether making the switch to HiHi phones is worth it for your business. It is essential to know exactly how much you were spending on your phone system within your business. To get a quote for your business phone system needs, you can click here.
By combining the prices of your phone system and mobile phone system needs, you can determine whether making the switch to a HiHi phone system is worth it for your business. This is because with HiHi2, your mobile business phones will become obsolete, and your business phone system will become modernised and will utilise cloud-based technologies that will help you carry out your business tasks more efficiently. Therefore, it is highly likely that making the switch to HiHi phones might, in the long run, prove to be a more cost-effective and easily scalable solution for your business.
Other useful links from our knowledge centre:
Remember to Compare Your Business Costs is here to help your business every step of the way from business advice , or saving you time and money on your business purchases such as:
Ally Cox is a dedicated Copywriter and Blogger for CompareYourBusinessCosts.co.uk. In under two years, the platform achieved the esteemed accolade of ‘Website of the Year’. Since its award-winning debut, Ally has been instrumental in fostering organic growth for the website, expanding its offerings to encompass comparisons across a diverse range of over 20 products to help serve all your business needs.