All You Need To Know About BroadSoft
BroadSoft , a prominent communication software and service provider, was renowned for its cloud-based business phone systems. In 2018, Cisco Systems acquired BroadSoft , integrating its products into the Cisco BroadWorks portfolio. This acquisition expanded Cisco’s capabilities in delivering comprehensive cloud communication solutions to businesses worldwide.
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What is Happening With Broadsoft
Although BroadSoft no longer operates as an independent entity, its technology and established products persist under the umbrella of Cisco BroadWorks. Cisco BroadWorks mirrors the cloud phone system capabilities of BroadSoft, encompassing functions such as call forwarding, voicemail, auto attendants, and video conferencing. For those contemplating a cloud phone system, Cisco BroadWorks presents itself as a viable option among the array of providers available in the market.
Technical Assistance : Current users of BroadSoft may need to engage with Cisco to explore support avenues for their existing BroadSoft systems.
Feature Enhancements: Cisco BroadWorks may introduce updated features and functionalities that surpass those found in earlier BroadSoft iterations.
Emerging Technologies : Given the dynamic nature of cloud phone systems, staying abreast of the latest innovations from various providers ensures access to cutting-edge features tailored to your business requirements.
The Broadsoft Legacy
Established in 1998, BroadSoft swiftly rose to prominence as a premier provider of cloud-based PBX (Private Branch Exchange) solutions. Their innovative technology empowered businesses to conduct calls, administer voicemail, and utilise various communication functionalities via internet connectivity, obviating the necessity for conventional phone lines and physical hardware on-site. BroadSoft cultivated partnerships with telecommunication carriers and service providers, integrating their cloud phone system into comprehensive business communication solutions offered to clientele.
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