All You Need To Know About BroadSoft
You may have heard about Cisco, which offers computer networking products. A part of the Cisco group, BroadSoft is one of the leading software providers that many people in the US are familiar with.
BroadSoft is an organization that has been through a lot since its foundation. Many of you may have used their services once in your lifetime. However, if you don’t know much about the business, this article will help you.
We will talk about the company in detail; therefore, continue reading. This is going to be an interesting one.
History of BroadSoft
Founded in 1998, BroadSoft is now the leading provider of software and communications provider. BroadSoft is an American company that has excelled in the communications industry. It is one of the software and communication service providers in the US.
In simple words, BroadSoft offers cloud communications solutions to other businesses. In addition, they offer software for various call centres of carriers and help them improve efficiency. As you know, for every business, a call centre is their customer support, and that is one thing that should be best.
It officially started with the name iKnow and was changed to BroadSoft a year later. After that, the company started acquiring other software and communications partners to improve and excel their services as the year passed. And in 2010, BroadSoft debuted in the Nasdaq Global Market.
Every year after acquiring new companies and partners, BroadSoft grew and became a leader in the IT industry. In 2017, BroadSoft announced that it agreed with Cisco to acquire $2 billion. And in 2018, after all the legal work and registration, the company was acquired by Cisco.
And now BroadSoft is a part of the Cisco Empire.
What do They Offer?
After being acquired by Cisco, BroadSoft operated under the Cisco banner. All the products are services can be acquired from Cisco’s official website.
However, BroadSoft develops and offers software that helps carriers and fixed-line providers to deliver communications to others through their IP networks. In addition, they work closely with other telecom providers and offer them services.
Around 500 telecom carriers are customers of BroadSoft. A BroadSoft software service to other carriers helps them deliver timely service to their customers. In addition, BroadSoft’s customized communications and entertainment services to businesses have helped them grow into the business it is now.
The BroadSoft business model and Cisco’s expertise in the market are a great combination. The acquisition is a successful one and has been proven excellent.
Customers of BroadSoft
BroadSoft is now the leading service provider in the US, providing services to businesses worldwide. However, the residential number of customers of BroadSoft is comparatively low compared to the corporate clients.
BroadSoft offers services to around 500 telecom providers and carriers around the world. The BroadSoft service has helped other IT businesses grow and expand their product portfolio. Out of the top 25 largest telecom carriers globally, BroadSoft serves 18 of them.
This can give you a great idea of how extensive the network and clientele of BroadSoft are. BroadSoft is served in around 70 countries worldwide and supports over 500 million subscribers. It is one of the largest Unified Communications providers in the world.
Some of the big names associated with BroadSoft are Verizon, Vodafone, Orange, Comcast, AT&T, Sprint, Charter Communications and many others. These are just some of our names, including BroadSoft, with around 500 corporate clients.
Reviews of BroadSoft
Being a billion-dollar company, there must be a delivery of the highest quality service and products; BroadSoft is one of the top vendors for other worldwide carriers. Although BroadSoft is not an ordinary VoIP provider, it is more than that. The specialized software and services offered to the clients have led to achieving its position today.
Most carriers around the world depend on BroadSoft to deliver timely service. The reason why carriers around the world have BroadSoft with them is due to the reliable, timely and highest quality service they receive.
The corporate clients speak highly of BroadSoft as they have always been there with their services.
Are you looking to contact the BroadSoft team? Here are some details that might help you get in touch with them. Of course, if you have some queries, you can always mail them or call their office for the information that you are seeking.
However, if you are looking for further assistance, you can always visit their office. Based in Gaithersburg, their office is located at 9737 Washingtonian Blvd Suite 350. This would help you reach out to them efficiently.
Background of BroadSoft
As you know, BroadSoft is one of the largest telecom software providers to clients worldwide. However, it was how it all started. Initially, in 1998, BroadSoft was known as iKnow, but the following year the name changed.
After some research and development, BroadSoft entered the market. It started slowly, and in 2003, it registered its first principal system in Asia. Since then, new names started associating themselves BroadSoft, and the rest is history.
Today, BroadSoft is the top cloud communications provider in the world. One of the founders of BroadSoft, Michael Tessler, was the one who saw the vision of the company.
Before BroadSoft, he worked at a telecom manufacturer and then a wireless startup. His experience in the IT industry led him to bring in his expertise and founded BroadSoft.
Being the most significant telecom solutions provider globally, BroadSoft is still expanding. However, this was your complete guide for BroadSoft, and we hope this has given you a clear overview of the company. In addition, BroadSoft may be the carrier’s partner you are using, so you need to know everything about it.
However, every American would be proud of BroadSoft and how it has expanded worldwide. BroadSoft has always been every user’s first choice due to its remarkable service and product. So what are you still waiting for? Get equipped with BroadSoft to improve your communications experience.
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