Phone Systems: The Ultimate Guide to Choosing the Best Option For Your Business in March 2024
Selecting the appropriate phone system for your business is crucial as it can significantly impact your operations and customer interactions. However, with numerous options available, determining the most suitable type of phone system can be challenging.
For further information and pricing on phone systems, click here.
Clarify Your Options
Choosing the perfect phone system for your business demands a comprehensive evaluation, taking into account your unique requirements, financial constraints, and future expansion goals. Here’s a detailed roadmap to assist you in making this critical decision:
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- User Count: Assess the number of staff members needing access to the phone system.
- Call Volume: Estimate the frequency of incoming and outgoing calls on a daily or monthly basis.
- Essential Features: Identify key functionalities such as call forwarding, voicemail, auto-attendant, call recording, video conferencing, and international calling.
- Scalability: Anticipate your business’s growth trajectory and select a system capable of accommodating future user and feature expansions.
- Financial Plan: Establish a budgetary framework encompassing initial investments and ongoing monthly expenses.
Ask yourself the following questions:
- What type of setup are you currently utilising?
- How many calls are typically managed?
- What is your budgetary allocation for investment?
- What is the working arrangement of your employees?
- Which features are you prioritising?
- How dependable is your office’s internet connection?
|
Traditional PBX
|
Business VoIP
|
Scalability |
Difficult to scale |
Highly scalable |
Phone System Features |
- Call ID
- Call Transfer
- Call Hold
- Call Recording
- Voicemail
|
- Call Routing + Call Forwarding
- Visual Voicemail
- Call Analytics
- IVR
- Third-Party Integrations (CRM)
- Softphone
- Mobile Applications
- Automated Callback
- Call Transcription
|
Mobility |
- Can only be used in office
|
- Portable, can be used anywhere with Internet access
|
Available Communication Channels |
|
- Voice Calling
- Video Calling
- SMS
- Social Media
- Team Collaboration (Screen share etc.)
|
Equipment |
- Premise-Based PBX Server
- Hard Phones
- Electrical Outlets
- Backup Power Recommended
- Routers
- Cabling
|
- Internet Access
- PoE Adapter
- Ethernet cord
- VoIP Gateway
- Headsets & Hard Phones
|
Available Decives |
|
- Deskphones
- Laptops (softphone)
- Smartphones
- Desktop
|
Explore Your System Options
UK VoIP Providers
UK VoIP Providers |
Company |
Price |
Free Trial |
Customer Rating |
Who is it Best For |
|
£19 per user, per month |
✓ |
4.7 |
Small businesses with big growth plans
|
|
£9 per user, per month |
✓ |
4.6 |
Small businesses looking for a cheap and easy solution
|
|
£12 per user, per month (billed annually)
|
✓ |
4.4 |
Telesales teams and small businesses with high turnover
|
|
£6 per user, per month |
✓ |
4.4 |
|
|
£10 per user, per month |
✓ |
4.3 |
Companies that need to communicate remotely
|
|
£7.99 per user, per month (billed annually)
|
✓ |
4 |
Small businesses with varied departments
|
|
£14.99 per user, per month
|
X |
3.9 |
Small companies that are based online
|
Here is a Handy Youtube Video About The Best Phone Systems
Other Links We Thought You Might Find Useful
For more information on business phone systems, visit the pages below:
emember to Compare Your Business Costs is here to help your business every step of the way from business advice, or saving you time and money on your business purchases such as:
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Co Authors :
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