Grasshopper: The Ultimate Guide Grasshopper is a popular virtual phone system designed specifically for small businesses, solopreneurs, and startups, and this is because they provide a range of essential VoIP features that help businesses establish a professional phone presence without the need for complex or expensive hardware. We think their service is widely appreciated for its simplicity, affordability, and reliability, making it a solid choice for businesses looking to project a professional image over the phone.
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Grasshopper: Our performance rating out of 5 stars:
Our Overall Rating 4.1 out of 5 stars
Price 4.5 out of 5 stars
Usability 4.8 out of 5 stars
Features 4.2 out of 5 stars
Customer Rating 3.8 out of 5 stars
Speed 4.5 out of 5 stars
Useful links about Grasshopper from our article:
Benefits of Grasshopper
Downsides of Grasshopper
What Does Grasshopper Offer?
What Other People Think of Grasshopper
What Do Staff Think of Grasshopper?
Our Verdict on Grasshopper
How have we rated Grasshopper?
For every provider we assess, including Grasshopper, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
What Other People Think of Grasshopper Summary of Grasshopper: Real Reviews Customers are delighted with Grasshopper’s pricing, starting at around £11 per user/ month. Grasshopper is known to provide a basic suite of features, and customers highly praise the easy-to-use interface. Customers’ reviews are mainly positive, and they find the Grasshopper systems to work very efficiently with a good internet connection.
Positive Grasshopper Customer Reviews
Negative Grasshopper Customer Reviews
Grasshopper Commercial Video
Grasshopper: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the Grasshopper nterface so you know what to expect:
Grasshopper: The Design & How it Affects Users: Grasshopper call quality is exceptional because it connects via traditional phone lines rather than VoIP. This can make set-up a little more restrictive, but it is worth it if you are looking for the highest quality of calls.
Grasshopper: What Sets it Apart From Its Competitors? Grasshopper provides some useful features in addition to the regular host of VoIP features and applications, such as custom greetings, instant responses, and call reporting. Grasshopper offers an advanced user interface at no extra cost (however, you do need to phone up to receive it as an add-on to your account).
What Do Staff Think of Grasshopper? Employees at Grasshopper typically describe the company as customer-focused and supportive, with a strong emphasis on simplicity and ease of use and the company is committed to providing excellent customer service, which is reflected in the positive feedback from users who appreciate the 24/7 support available across all plans.
Grasshopper Latest News ‘Grasshopper review August 2024: Features, call quality, virtual receptionists, and more’.
Read more here .
‘A Full Grasshopper Review for 2024: Pros, Cons, and More’.
Read more here .
‘Grasshopper Review — How Does it Compare to Other VoIP Services in 2024?’.
Read more here .
Improvements of Grasshopper over the Years Grasshopper is incredibly affordable and easy to use. If you are looking for basic features, Grasshopper is reliable and allows you to connect with any phone line you already have through forwarding.
Issues of Grasshopper Over the Years Some users have complained about the CRM limitations being quite restricting and making Grasshopper not suitable for those looking to scale their company. It would be helpful if they offered a way to back up messages, as customers can find missing conversations quite limiting their ability to provide excellent customer service.
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Our Verdict on Grasshopper Grasshopper targets small to midsize businesses (SMBs), offering a robust feature set, strong mobility support, and an attractive price point. This segment is a solid contender for businesses seeking reliable communication solutions; however, it may not be best for businesses looking for flexibility and scalability.
Other Useful Links About VoIP Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
