Amvia VoIP Review 2026: Pricing, Features & Best Alternatives Quick answer
Amvia VoIP is a flexible business phone solution for UK SMEs that want cloud calling, connectivity, Microsoft 365, Microsoft Teams and telecoms support from one provider.
Amvia is great for small and medium-sized businesses that want to modernise their phone system, replace traditional landlines and support remote or hybrid working with features such as call forwarding, voicemail-to-email, call queues and CRM integration.
It could be a good fit if you want VoIP alongside business broadband, FTTP, leased lines, business mobiles, Microsoft 365 or Microsoft Teams support.
However, Amvia may not be the cheapest or most advanced VoIP option. If you need a full call centre platform, advanced analytics or enterprise-grade unified communications, compare Amvia with RingCentral, 8×8, Gamma, BT Cloud Voice, Microsoft Teams Phone and Aircall before committing.
👉 Compare Amvia VoIP quotes and save up to 40%
Contents
Benefits of Amvia VoIP
Downsides of Amvia VoIP
What Does Amvia Offer?
Our Verdict on Amvia VoIP
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: May 2026
Key Takeaways
Category Amvia VoIP review
Best for
UK SMEs wanting VoIP, connectivity and Microsoft support
Not best for
Businesses needing advanced call centre features or the cheapest basic VoIP
Pricing
Usually quote-based or tailored to business requirements
Main services
VoIP, broadband, FTTP, leased lines, business mobiles, Microsoft 365 and Teams
Main strengths
Flexibility, CRM integration, remote working support and wider telecoms services
Main downsides
Setup may require support and pricing may need a quote
Best alternatives
Gamma, Zen, bOnline, RingCentral, 8×8, BT Cloud Voice, Teams Phone
Best for small businesses?
Yes, especially SMEs needing connectivity and phone support
Best for call centres?
Usually not first choice — compare 8×8, RingCentral and Aircall
Verdict
Strong SME VoIP and telecoms option, but compare pricing before choosing
Is Amvia VoIP worth it? Amvia VoIP is worth considering if your business wants a flexible, SME-friendly VoIP provider that can also help with connectivity and Microsoft services and could be a good fit for your business if you need:
Business VoIP
Cloud-based calling
Call forwarding
Call queues
Voicemail-to-email
CRM integration
Remote working support
Business broadband
FTTP
Leased lines
Business mobiles
Microsoft 365
Microsoft Teams support
But if your business only needs one basic phone line or a very cheap DIY VoIP app, it is worth comparing Amvia with simpler providers such as Zen, bOnline and Gamma.
👉 Compare Amvia with leading UK VoIP providers
Amvia VoIP pricing 2026 Amvia VoIP pricing is usually tailored to your business rather than shown as one fixed public package.
The final cost will normally depend on the number of users, call features, connectivity, handsets, contract length and whether you also need broadband, mobiles, Microsoft 365 or Teams support.
Product/component Typical pricing model What affects the cost Best for
Hosted VoIP users
Per user/month or quote-based
Users, call features and package
SMEs replacing traditional lines
VoIP handsets
One-off or rental
Handset model and quantity
Desk-based teams
Softphones
Per user/month or included
Package and user needs
Remote and hybrid workers
Call queues
Included or add-on
Call volume and routing complexity
Customer-facing teams
CRM integration
Quote-based or package dependent
CRM platform and setup complexity
Sales and support teams
Business broadband
Monthly contract
Speed, location and contract length
SMEs wanting voice and internet together
FTTP
Monthly contract
Availability, speed and service level
Businesses needing fibre connectivity
Leased lines
Monthly contract
Speed, location, SLA and contract length
Call-quality-critical businesses
Microsoft 365 / Teams
Per user/month or managed package
Licences, setup and support
Microsoft-led workplaces
What is Amvia VoIP? Amvia VoIP is a cloud-based business phone service that allows companies to make and receive calls over the internet instead of using traditional landlines.
Amvia is not just a VoIP-only provider, they also offer a wider range of business telecoms and connectivity services, including:
Bonded broadband
Business broadband
FTTP
Leased lines
Business mobiles
VoIP
Microsoft 365
Microsoft Teams
This makes Amvia a useful option for SMEs that want business phone systems and connectivity support from one provider.
Amvia VoIP features
Feature Available with Amvia VoIP? Why it matters
Business VoIP calling
Yes
Replaces traditional phone lines
Cloud-based phone system
Yes
Enables flexible internet-based calling
Call forwarding
Yes
Redirect calls to users, mobiles or teams
Call queues
Available
Helps customer-facing teams manage inbound calls
Voicemail
Available
Captures missed calls
Voicemail-to-email
Available
Sends voicemail alerts to inboxes
CRM integration
Available
Connects calls with customer records
Remote working support
Yes
Useful for hybrid and distributed teams
Softphones
Available
Allows calls from laptops or desktops
Business mobiles
Available
Supports mobile-led teams
Microsoft Teams support
Available
Useful for Teams-based businesses
Microsoft 365 support
Available
Helps businesses manage licences and productivity tools
Business broadband
Available
Supports VoIP call quality
FTTP
Available
Fibre connectivity for faster speeds
Leased lines
Available
Better for larger or call-critical teams
Who should avoid Amvia VoIP? Amvia isn’t going to be great for you if you:
Only need one very basic VoIP user
Want the cheapest possible phone system
Prefer instant online pricing
Need advanced call centre reporting
Need enterprise contact centre tools
Do not need broadband, Teams or Microsoft support
Want a self-serve app with no setup help
Need deep PBX customisation
👉 Compare cheaper Amvia alternatives
Who is Amvia VoIP best for?
Business type Is Amvia a good fit? Why
Small businesses
Yes
Good for practical VoIP and connectivity support
SMEs
Yes
Strong fit for phone, broadband and Microsoft services
Remote teams
Yes
Cloud calling and Teams support can help
Hybrid teams
Yes
Softphones and call forwarding support flexible working
Microsoft 365 users
Yes
Amvia can support Microsoft services
Businesses needing broadband and VoIP
Yes
Useful to manage connection and calls together
Sales teams
Maybe
Customer service teams
Maybe
Call queues may help, but compare contact centre tools
Micro-businesses
Maybe
Simpler providers may be cheaper
Call centres
Usually no
Compare 8×8, RingCentral, Aircall and Dialpad
Amvia Commercial Video
Amvia VoIP vs alternatives Amvia is strongest for SMEs that want VoIP, connectivity and Microsoft support together. Other providers may be better for advanced software features, call centres or basic low-cost VoIP
Provider Best for
How it compares with Amvia
Amvia VoIP
SMEs wanting VoIP, connectivity and Microsoft support
Strong for bundled SME telecoms
Gamma Horizon
SMEs wanting hosted VoIP
More recognised hosted phone platform
Zen VoIP
Simple digital voice and clear pricing
Better for basic small business voice
bOnline
Small business VoIP
Often cheaper and simpler
RingCentral
Unified communications and integrations
Stronger app-first platform
8×8
Contact centres and international teams
Stronger for call centre tools
BT Cloud Voice
Managed BT-hosted VoIP
Better for BT-managed phone systems
Vodafone Business VoIP
Mobile/connectivity-led businesses
Better for Vodafone business customers
Microsoft Teams Phone
Microsoft 365 users
More direct Teams calling option
3CX
PBX control and customisation
Better for technical users
How to Purc hase Amvia VoIP
Our Verdict on Amvia VoIP Overall, we think Amvia are an excellent choice for your business VoIP needs, especially if you’re looking to adopt a flexible, scalable, and cost-effective communication system. With their advanced features, competitive pricing, and a focus on supporting remote work, we think that they are ideal for small to medium-sized businesses aiming to streamline their operations.
Amvia VoIP FAQs What is Amvia VoIP?
Amvia VoIP is a cloud-based business phone service that lets companies make and receive calls over the internet instead of using traditional phone lines.
How much does Amvia VoIP cost?
Amvia VoIP pricing is usually tailored to the business. Costs may depend on users, call features, handsets, connectivity, Microsoft services and contract length.
Is Amvia VoIP cheap?
Amvia may be cost-effective for SMEs that want VoIP, broadband and Microsoft support together, but it may not be the cheapest option for a single basic VoIP user.
Is Amvia VoIP suitable for small businesses?
Yes. Amvia can suit small businesses that want flexible VoIP, broadband and support. Very small businesses should also compare simpler providers such as Zen, bOnline and Gamma.
Does Amvia offer business broadband?
Yes. Amvia offers business broadband, bonded broadband, FTTP and leased line services.
Does Amvia support Microsoft Teams?
Yes. Amvia offers Microsoft Teams and Microsoft 365 services, which may be useful for businesses wanting VoIP and Microsoft support together.
Does Amvia VoIP support remote working?
Yes. Amvia VoIP can support remote and hybrid working through cloud calling, call forwarding, softphones and Microsoft Teams support.
Does Amvia VoIP offer CRM integration?
CRM integration may be available, depending on the package and platform. Businesses should confirm compatibility before choosing.
Can I keep my existing phone number with Amvia VoIP?
Number porting is usually available with business VoIP providers, but you should confirm porting requirements and timescales when requesting a quote.
Is Amvia better than Gamma VoIP?
Amvia may be better if you want VoIP, broadband and Microsoft support together. Gamma may be better if you specifically want a hosted phone system such as Gamma Horizon.
Is Amvia better than Zen VoIP?
Amvia may suit SMEs needing wider telecoms and Microsoft support, while Zen may be simpler for businesses wanting clear digital voice pricing.
Is Amvia better than RingCentral?
Amvia is more focused on SME telecoms and connectivity, while RingCentral is stronger for app-led unified communications, analytics and integrations.
Is Amvia good for call centres?
Amvia may support some call-heavy businesses, but dedicated call centres should also compare 8×8, RingCentral, Aircall and Dialpad.
What are the best Amvia VoIP alternatives?
Popular alternatives include Gamma, Zen, bOnline, RingCentral, 8×8, BT Cloud Voice, Vodafone Business VoIP, Microsoft Teams Phone, 3CX, Aircall and Dialpad.
Is Amvia VoIP worth it?
Amvia VoIP is worth considering if you want flexible business calling, connectivity and Microsoft support from one provider. If you only need basic low-cost VoIP, compare alternatives before choosing.
Related VoIP Guides & Resources Compare VoIP Systems & Costs
👉 Compare VoIP quotes and save up to 40% →
VoIP Comparisons & Key Decisions
VoIP Providers UK
VoIP Software & Phone Systems
Features, Setup & Performance
Security, Compliance & Technical Guides
Industry & Use Case Guides
Hardware & Equipment
Help & FAQs
👉 Compare Business VoIP Quotes Now
✔ Save up to 40% on costs
✔ Free, no-obligation quotes
✔ Trusted UK providers
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
