bOnline Phone Systems: The Ultimate Guide bOnline VoIP has carved a niche for itself in the telecommunications sector by focusing on the unique needs of startups, freelancers, and growing small businesses. Known for its user-friendly and cost-effective solutions, bOnline VoIP offers high-quality communication systems that are both affordable and feature-rich. Our blog will explore bOnline’s journey, its innovative approach to VoIP technology, and the advantages it offers over competitors.
For further information and pricing on phone systems, here .
bOnline: Our performance rating out of 5 stars:
Our Overall Rating 4.9 out of 5 stars
Price 4 .9 out of 5 stars
Usability 4 .9 out of 5 stars
Features 5 .0 out of 5 stars
Customer Rating 4 .4 out of 5 stars
Speed 4 .8 out of 5 stars
Useful links about bOnline from our article:
Benefits of bOnline
Downsides of bOnline
What Does bOnline Offer?
bOnline Products
bOnline Decision Making Guide
What Other People Think of bOnline
What Do Staff Think of bOnline?
Our Verdict on bOnline
How have we rated bOnline?
For every provider we assess, including bOnline, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
How Does Each bOnline Product Cater To Its Clients Starter – from £7 per user/month
We think this is great for startups, small businesses, or individual users with occasional outbound calls.
Pros: Affordable, good for basic calling needs with essential features (unlimited inbound calls, voicemail, call forwarding). Cons: Limited outbound calls (up to 100 landline calls), no video conferencing, may require some technical expertise for setup.
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Unlimited Calling – from £13.95 per user/month
Perfect for growing businesses, small teams that make frequent calls and require occasional video conferencing.
Pros: Unlimited UK landline and mobile outbound calls, ideal for businesses with frequent calling needs. Includes additional features like on-demand call recording and video meetings for one-on-one communication. Cons: May not be necessary for all businesses, additional features like HD video conferencing or CRM integration require separate fees.
Unlimited Calling with Desk Phone – from £15.50 per user/month
Great for established businesses with a mix of remote and in-office employees who value a traditional desk phone setup.
Pros: Includes all features of the Unlimited Calling plan, with the addition of a physical desk phone for a more traditional office phone experience. Cons: Most expensive option, may not be necessary for businesses that prefer softphone applications or remote work environments.
bOnline Decision Making Guide If you need help choosing the right option for your business, we’ve created a handy table comparing the options side by side:
Feature Starter Unlimited Calling
Unlimited Calling with Desk Phone
Price
Lowest
from £7 per user/month
Moderate
from £13.95 per user/month
Highest
from £15.50 per user/month
Outbound Calls
Up to 100 landline calls
Unlimited UK landline & mobile
Unlimited UK landline & mobile
Video Conferencing
No
One-on-one
One-on-one
Desk Phone
No (softphone app included)
No (softphone app included)
Yes
Pros
Affordable, basic features, good for startups
Unlimited UK calls, ideal for frequent callers, on-demand recording
All features of Unlimited Calling, traditional desk phone experience
Cons
Limited outbound calls, no video conferencing, may require technical setup
May not be necessary for all businesses, additional features require extra fees
Most expensive, not ideal for remote-first workplaces
Suitable for
Startups, individual users, occasional outbound calls
Growing businesses, frequent calls, occasional video conferencing
Established businesses, mix of remote & in-office employees, value desk phones
What Other People Think of bOnline Based on the Trustpilot reviews for bOnline, positive reviews mention good call quality, reliable customer service, and competitive pricing. However, some users report challenges with setting up or managing the service, however they provide an excellent array of features and connectivity .
Summary of bOnline: Real Reviews Positive bOnline Customer Reviews
Negative bOnline Customer Reviews
bOnline Commercial Video
bOnline : What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the bOnline interface so you know what to expect:
bOnline: The Design & How it Affects Users: bOnline has a very simple interface that requires minimal training for staff. Their offer a few apps so you can access their softphones on your smartphone, meaning you do not need to invest in expensive hardware.
bOnline: What Sets it Apart From Its Competitors? bOnline distinguishes itself to us from their competitors by offering VoIP systems specifically tailored to the needs of startups, freelancers, and growing small businesses (we think pricedvery fairly!) . The company excels in providing high-quality, reliable communication solutions at affordable prices, ensuring that even the smallest businesses can access advanced VoIP technology without straining their budgets.
What Do Staff Think of bOnline? Based on a (very) limited number of Glassdoor reviews, working at bOnline appears to have mixed reviews. Some employees mention a positive and friendly work environment with good work-life balance, and there’s also a mention of opportunities for learning and development. However, there are also negative reviews about management, workload, and a lack of career progression opportunities.
bOnline Latest News ‘bOnline Wins Best Communications Provider SME at the Comms Council UK 2023’.
Read more here .
‘Top VoIP Features Small Businesses Love’.
Read more here .
‘Best UK VoIP providers for small businesses in 2024’.
Read more here .
bOnline Awards
Improvements of bOnline over the Years bOnline is very affordable for a single user at £7 per month. It includes over 40 features and a reasonable 12-month contract. If you are a small business owner who doesn’t need more than 100 outbound landline minutes, this is a great deal, and you will also receive unlimited inbound calls as standard.
Issues of bOnline Over the Years While the initial cost of the bOnline plans is attractive, it can quickly add up if you need to add on any features or integrations (starting at £5 extra a month). This may not affect sole traders or freelancers who do not need any elaborate add-ons, but be wary if you need to make international calls or add features such as HD video conferencing.
How to Purc hase bOnline Direct:
Alternatively:
Our Verdict on bOnline From our experience, setting up the system is remarkably swift and straightforward, making it an attractive choice. The starter plan’s pricing is particularly enticing. However, a potential drawback arises if you already possess a compatible desk phone from another provider you wish to retain. In such cases, you might require an additional device, but you can use your existing smartphone if you wish. While utilising bOnline apps for various platforms is an alternative, it may not suit everyone’s preferences – as always this will depend on your business needs. We think that having the option to manually input SIP credentials on multi-line desk phones would enhance flexibility and usability in such scenarios.
Other Useful Links About VoIP
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
