4Com Phone Systems: The Ultimate Guide 4Com stands out to us in the competitive landscape of business telecommunications by prioritising user-friendly design and innovative solutions tailored to meet the specific needs of different industries. With a focus on intuitive interfaces and seamless integration, 4Com ensures that businesses can quickly adopt and effectively utilise their communication systems – let’s do a deep dive into the company and their products.
For further information and pricing on phone systems, here .
4Com: Our performance rating out of 5 stars:
Our Overall Rating 4.4 out of 5 stars
Price 4.3 out of 5 stars
Usability 4.5 out of 5 stars
Features 4.5 out of 5 stars
Customer Rating 4.4 out of 5 stars
Speed 4.5 out of 5 stars
Useful links about 4Com from our article:
Benefits of 4Com
Downsides of 4Com
What Does 4Com Offer?
4Com Products
4Com Decision Making Guide
What Other People Think of 4Com
What Do Staff Think of 4Com?
Our Verdict on 4Com
How have we rated 4Com?
For every provider we assess, including 4Com, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
How Does Each 4Com Product Cater To Its Clients HiHi
Perfect for small to medium businesses.
Pros:
Easy to use and manage Affordable Scalable to fit your business needs Features include: call forwarding, voicemail, auto attendant, call recording (optional) Integrates with popular business tools (CRM, Google Workspace)
Cons:
Relies on a stable internet connection for optimal performance Depending on your team, you might need someone to install and configure.
OneNet
Good for businesses that already use HiHi and want to add video conferencing and other collaboration features
Pros:
All-in-one platform for calls, meetings, and collaboration Includes HiHi features along with video conferencing, instant messaging, and file sharing Streamlined communication and collaboration
Cons:
More expensive than HiHi More complex to set up and use than HiHi
Nextel
We think this is best for businesses that need reliable mobile network coverage for their employees.
Pros:
Reliable digital mobile network Clear voice calls Additional features like data and text messaging depending on the plan
Cons:
Separate costs for voice, data, and text depending on the plan Not be the best option if you need advanced features like video conferencing
SIP Trunking
Great for businesses that already have a phone system but want to add cloud-based features
Pros:
Connects your existing phone system to the cloud Enables features like call recording and video conferencing.
Cons:
Requires a compatible existing phone system Depending on your skills and team, you may need someone to come and configure for you.
If you need help choosing the right option for your business, we’ve created a handy table comparing the options side by side:
Feature HiHi OneNet Nextel SIP Trunking
Type Cloud-based phone system
All-in-one communication platform
Digital mobile network
Cloud connection for existing system
Pros
Easy to use, affordable
Scalable
Integrates with business tools
Comprehensive communication & collaboration
Video conferencing
Reliable network
Clear calls
Cons
Relies on internet
Needs technical expertise (advanced configuration)
More expensive, complex setup
Separate voice/data costs
Limited features
Requires compatible existing system
Technical expertise needed
Ideal for
Small-medium businesses, cost-effective & easy-to-use needs,
Business tool integration
Comprehensive communication & collaboration needs
Existing HiHi users who want video conferencing
Reliable mobile network coverage
Basic mobile needs
Existing phone system with desire for cloud features
Cost savings
What Other People Think of 4Com Based on Trustpilot reviews, of which there are not a huge amount, the user experiences with 4com seem generally positive. Many reviewers highlight the good customer service they’ve received from 4com’s staff, with some mentioning helpful and responsive support. There are also mentions of reliable service and good value for money. However, some reviews mention issues with call quality and complexity of the system.
Summary of 4Com: Real Reviews
Positive 4Com Customer Reviews
Negative 4Com Customer Reviews
4Com Commercial Video
4Com: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the 4Com interface so you know what to expect:
4Com: The Design & How it Affects Users: 4Com’s design philosophy prioritizes user-friendliness and functionality, creating a seamless and efficient experience for businesses. We think their intuitive interface simplifies navigation, reducing the learning curve for employees and enabling quick adoption. With customisable solutions, businesses can tailor the communication tools to their specific needs, ensuring optimal functionality.
We also love that 4Com’s scalable design supports business growth without frequent overhauls, while its emphasis on reliability ensures minimal downtime and consistent performance, crucial for maintaining smooth operations.
4Com: What Sets it Apart From Its Competitors? 4Com distinguishes itself from competitors through its comprehensive support, tailored solutions, and commitment to innovation. Offering 24/7 customer support and extensive training, 4Com ensures businesses can resolve issues quickly and utilize their systems effectively. Unlike generic solutions, 4Com’s tailored communication systems meet the specific needs of different industries and business sizes. We think that their continuous investment in the latest telecommunication technologies, including VoIP and cloud-based solutions, ensures that customers benefit from cutting-edge innovations.
What Do Staff Think of 4Com? Based on their Glassdoor review highlights, working at 4com appears to be a positive experience. Employees mention several pros including excellent training, good compensation tied to performance, and a supportive management team that values its staff. The fact that there are no listed cons suggests to us a high level of employee satisfaction, with some reviewers even mentioning a return of company car benefits and good overall benefits packages. It’s important to note that this is a limited sample even though there were no negative comments, they only scored 3.5 out of 5 stars on Glassdoor, so we may not be seeing the full picture.
4Com Latest News ‘Exclusive Daisy founder Riley in £215m swoop on cloud firm 4Com’.
Read more here .
‘Dorset’s 4Com acquire Reach Digital Telecoms in expansion push’.
Read more here .
‘Bournemouth-based 4Com purchases new telecoms customer base’.
Read more here .
4Com Awards
4Com won two Gamma Partner Awards; receiving the Connectivity Reseller of the Year and the Fastest Growing Reseller of the Year.
Improvements of 4Com over the Years The resounding standout feature thats apparent through their reviews is the commitment 4Com has continuously upgraded its technology to offer the latest in telecommunication solutions. They have incorporated VoIP technology, providing more reliable and cost-effective communication options for businesses. Also, over the years, 4Com has improved its customer service, offering 24/7 support and more comprehensive training for their support staff, ensuring quick resolution of customer issues. Their products are very user friendly, and they have revamped their user interfaces to be more intuitive and easier to navigate, helping businesses manage their communication systems more effectively.
Issues of 4Com Over the Years Some users have reported difficulties during the initial setup and installation of 4Com systems, requiring more technical assistance than expected. Also, while 4Com offers advanced features, some customers have found their services to be more expensive compared to other providers, particularly for small businesses.
We should note that from their reviews, there have been occasional reports of service downtime, impacting business communications temporarily and causing disruptions. Lastly, a few customers have experienced issues with contract terms, finding them to be inflexible or difficult to modify.
How to Purc hase 4Com
Our Verdict on 4Com We think 4Com offers robust and technologically advanced telecommunication solutions suitable for a wide range of businesses. Their continuous improvements in technology and customer service have strengthened their market position, and they are a solid choice for a VoIP provider, especially if you are local to Bournemouth (where their headquarters are). However, potential customers should be mindful of the initial setup challenges, cost considerations, and contractual terms. Overall, we rate 4Com as a solid choice for businesses seeking reliable and scalable communication solutions, but it’s essential to evaluate their offerings in the context of your specific business needs and budget.
Other Useful Links About VoIP Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
