Daisy Communications VoIP Review 2026: Pricing, Features & Business Fit
Quick answer
Daisy Communications VoIP is a managed business phone solution for UK SMEs that want VoIP, connectivity, support and telecoms services from one provider.
It is best suited to businesses that want a provider-led setup rather than a DIY VoIP app. Daisy can be a good fit if you need hosted business phones, broadband, mobile, IT support and ongoing account management under one supplier.
However, Daisy VoIP is not always the cheapest or simplest option. Micro-businesses, sole traders and teams that only need basic internet calling may find better value from providers such as bOnline, Gamma, Zen, RingCentral, 8×8 or Microsoft Teams Phone.
Daisy VoIP pricing is usually quote-based, depending on the number of users, call features, handsets, broadband, support requirements and contract length.
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Key Takeaways: Daisy Communications VoIP
Category
Daisy Communications VoIP review
Best for
UK SMEs wanting managed VoIP, broadband and telecoms support
Not best for
Micro-businesses wanting the cheapest self-serve VoIP app
Pricing
Quote-based, usually tailored to users, features and bundles
Main services
Hosted VoIP, business phone systems, broadband, mobile and connectivity
Main strengths
Managed support, telecoms bundling, scalability and business continuity
Main downsides
Pricing is not always transparent and packages may feel complex
Best alternatives
Gamma, Zen, bOnline, RingCentral, 8×8, BT Cloud Voice, Teams Phone
Best for small businesses?
Yes, if they want managed support
Best for large businesses?
Potentially, depending on requirements
Verdict
Strong managed VoIP option, but compare quotes before committing
Contents
Benefits of Daisy Communications VoIP
Downsides of Daisy Communications VoIP
Daisy Communications VoIP features
Daisy Communications VoIP pricing
What Do Staff Think of Daisy Communications VoIP?
Our Verdict on Daisy Communications VoIP
Is Daisy Communications VoIP worth it?
Daisy Communications VoIP is worth considering if your business wants a managed telecoms provider rather than a self-serve phone app, and could be a good fit if you need:
Hosted VoIP phone systems
Managed setup and onboarding
Business broadband
Business mobile
Call forwarding and call handling
Voicemail and voicemail-to-email
Number porting
Remote and hybrid working support
Disaster recovery options
One supplier for phones, broadband and telecoms
Ongoing support from a UK business provider
But if you mainly want the cheapest possible VoIP plan, Daisy may be more than you need.
👉 Compare Daisy against leading UK VoIP providers
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: May 2026
Daisy Communications VoIP pricing 2026
Daisy Communications VoIP pricing is usually bespoke rather than published as a fixed online price.
Your final quote will usually depend on how many users you need, whether you want handsets, which call features are required, and whether Daisy is also providing broadband, mobile or IT services.
Product/component
Typical pricing model
What affects the price
Best for
Hosted VoIP users
Per user/month
Users, call features and package
SMEs replacing landlines
VoIP handsets
One-off or rental
Handset model and quantity
Desk-based staff
Softphones
Per user/month or included
Package and user requirements
Hybrid and remote teams
Call bundles
Included or added
UK mobile, landline and international usage
Businesses with regular outbound calls
Setup and onboarding
Included or one-off
Number porting, sites and complexity
Businesses switching provider
Business broadband
Monthly contract
Speed, location and contract length
Businesses wanting one telecoms supplier
Business mobile
Per SIM or device/month
Data, devices, users and contract
Mobile teams
Support package
Included or bundled
Account management and service level
Businesses wanting managed support
What is Daisy Communications VoIP?
Daisy Communications VoIP is a cloud-based business phone service that lets UK businesses make and receive calls over the internet instead of using traditional phone lines.
Daisy is a managed telecoms provider, so its VoIP services are often sold alongside wider business communications services such as:
Business broadband
Business mobile
Hosted phone systems
Connectivity
IT support
Cloud services
Security
Business continuity solutions
This makes Daisy different from app-first VoIP providers and they are usually a better fit for businesses that want support, onboarding and account management rather than a simple DIY phone system.
Daisy Communications VoIP features
Feature
Available with Daisy VoIP?
Why it matters
Hosted VoIP calling
Yes
Replaces traditional phone lines
Cloud phone system
Yes
Allows calls over the internet
Number porting
Yes
Keep existing business numbers
Call forwarding
Yes
Redirect calls to users, mobiles or departments
Voicemail
Yes
Capture missed calls
Voicemail-to-email
Available
Sends voicemail alerts to inboxes
Call handling
Yes
Helps manage inbound call flow
Auto-attendant
Package dependent
Directs callers to the right team
Hunt groups
Package dependent
Shares calls across available users
Softphones
Available
Make calls from laptops or desktops
Mobile app support
Available
Supports remote and hybrid teams
Desk phones
Available
Useful for office-based teams
Video conferencing
Available / package dependent
Instant messaging
Available / package dependent
Useful for internal communication
CRM integrations
Available / package dependent
Connect calls with customer records
Disaster recovery
Available
Helps protect communications during outages
Broadband bundling
Yes
Keeps voice and internet with one provider
Benefits of Daisy Communications VoIP
Daisy’s VoIP services can be easily scaled up or down, making them suitable for both small businesses and large enterprises.
The services come with disaster recovery features, ensuring business communications remain uninterrupted during unforeseen circumstances.
They have standard features that include call forwarding, voicemail, call handling, and integration with Gamma’s resilient network, which provides high reliability.
They offer additional features like video conferencing, instant messaging, and CRM integrations can further enhance collaboration.
Their VoIP allows for seamless communication across remote and office-based employees.
Downsides of Daisy Communications VoIP
Some businesses, particularly smaller ones, may find it overwhelming to navigate the various features and options offered by Daisy’s VoIP system.
What Does Daisy Communications Offer?
Daisy Communications VoIP Commercial Video
Who is Daisy Communications VoIP best for?
Business type
Is Daisy a good fit?
Why
Small businesses
Yes
Good if they want managed support
Growing SMEs
Yes
Scales with users, sites and services
Multi-site businesses
Yes
Useful if bundling telecoms and connectivity
Businesses replacing landlines
Yes
Supports migration to internet-based calling
Remote and hybrid teams
Yes
Softphones and mobile features are useful
Businesses wanting one supplier
Yes
VoIP, broadband and mobile can be bundled
Micro-businesses
Maybe
Could be more than needed
Start-ups on tight budgets
Maybe
Compare cheaper VoIP providers first
Call centres
Maybe
Compare 8×8, RingCentral, Aircall and Dialpad
Businesses wanting DIY setup
Usually no
Daisy is more managed-service-led
Daisy Communications VoIP vs alternatives
Daisy is strongest for businesses that want managed VoIP and wider telecoms support. Other providers may be better for price, advanced features or simpler setup.
Provider
Best for
How it compares with Daisy
Daisy Communications
Managed VoIP, broadband and telecoms support
Strong for bundled SME communications
Gamma Horizon
UK SMEs wanting hosted VoIP
Strong hosted phone system, often reseller-led
Zen VoIP
SMEs wanting clear digital voice pricing
Simpler and more transparent for basic voice
bOnline
Small businesses wanting affordable VoIP
Often cheaper and more VoIP-specific
RingCentral
Advanced unified communications
Stronger for integrations and app-first features
8×8
Contact centres and international teams
Stronger for call centres and analytics
BT Cloud Voice
Managed telecoms from BT
Similar managed-provider positioning
Vodafone Business VoIP
Mobile/connectivity-led businesses
Better if already using Vodafone services
Microsoft Teams Phone
Microsoft 365 users
Better for Teams-first organisations
3CX
Custom PBX control
Better for technical users wanting more control
How to Purc hase Daisy Communications
Direct:
Our Verdict on Daisy Communications
Daisy’s VoIP services provide an excellent, scalable solution for UK businesses looking for a future-proof, cloud-based phone system, and with their great range of features, excellent business continuity options, and support for remote working, Overall, we think that Daisy is a great choice for companies of all sizes, but keep in mind that we do also think potentially smaller businesses may want to assess whether they need all the advanced features offered!
Daisy Communications VoIP – FAQs
What is Daisy Communications VoIP?
Daisy Communications VoIP is a cloud-based business phone system that allows organisations to make calls over the internet instead of traditional phone lines.
How much does Daisy VoIP cost?
Daisy VoIP pricing is bespoke and quote-based, depending on the number of users, call features, handsets and whether VoIP is bundled with broadband or other services.
Is Daisy VoIP suitable for small businesses?
Yes. Daisy is particularly well suited to small and medium-sized UK businesses that want a managed VoIP solution with support included.
Do I need Daisy broadband to use Daisy VoIP?
Not always, but Daisy VoIP is commonly sold bundled with Daisy Business Broadband, which can simplify billing and support.
Can I keep my existing phone number with Daisy VoIP?
Yes. Daisy supports number porting, allowing most businesses to retain existing phone numbers when switching.
Does Daisy VoIP support remote and hybrid working?
Yes. The system supports softphones, mobile apps and call forwarding, making it suitable for hybrid and remote teams.
Is Daisy VoIP reliable?
Daisy operates as a managed telecoms provider, focusing on reliability, business continuity and UK-based support.
In summary
Daisy Communications VoIP is a managed business phone system aimed at UK SMEs that want VoIP bundled with connectivity, support and telecoms expertise.
Buying guide: choosing the right Daisy VoIP setup
If you are replacing traditional phone lines
Ask Daisy about hosted VoIP options, number porting, handsets and call bundles.
If you want one provider for telecoms
Daisy could be a good fit if you want VoIP, broadband, business mobile and connectivity under one supplier.
If you only need basic calling
Compare Daisy with Zen, bOnline and Gamma before choosing – a simpler VoIP provider may be cheaper.
If you need call centre features
Check whether Daisy can provide the required call queues, call recording, reporting and CRM integrations. Also compare RingCentral, 8×8, Aircall and Dialpad.
If you need remote working support
Ask about softphones, mobile apps, call forwarding and whether staff can use business numbers from home or on the move.
If call quality is critical
Make sure your broadband or leased line is suitable for VoIP before switching.
For better VoIP call quality, consider:
Business-grade broadband
Fibre broadband
Leased lines for larger teams
Low jitter
Low latency
QoS-enabled routers
Wired connections for key users
Backup connectivity
👉 Compare VoIP and broadband quotes
Compare Daisy Communications VoIP before you choose
Daisy can be a strong managed VoIP provider for UK SMEs, especially if you want phone systems, broadband, mobile and telecoms support from one supplier.
But it may not be the cheapest or simplest option for every business.
Compare Daisy against leading UK VoIP providers to find the best price, features and contract for your needs.
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Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.
With over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .
Before joining CompareYourBusinessCosts, I worked across various industries, gaining hands-on experience in HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .
My goal is simple: to help UK businesses make informed, confident decisions when choosing products and services that improve efficiency and save money.