Tyl by NatWest Review 2026: Fees, Card Machines, Contract & Alternatives Quick answer
Tyl by NatWest is a UK card payment provider backed by NatWest, offering card machines, Tap to Pay, online payments and merchant services for small and medium-sized businesses.
Tyl is best for shops, cafés, restaurants, salons, tradespeople, mobile businesses and SMEs that want a recognised bank-backed provider with clearer public pricing than many traditional merchant service companies.
For businesses processing up to £50k per year in card payments, Tyl currently lists transaction fees at 1.39% + 5p for UK and European personal cards and 1.99% + 5p for all other cards. Card machine hire starts from £13.99 + VAT per month, and a 12-month contract applies to card machines.
Best for: NatWest customers, SMEs, retail, cafés, salons, tradespeople and businesses wanting clear public pricingLess useful for: very low-volume sellers, occasional traders or businesses wanting no monthly terminal rentalTypical pricing style : published rates for businesses under £50k annual card turnover; custom pricing for larger businesses
Compare Tyl by NatWest against Square, SumUp, Dojo and Worldpay to see which provider is cheapest for your monthly card turnover.
Contents
Benefits of Tyl by NatWest
Downsides of Tyl by NatWest
Tyl by NatWest Decision Making Guide
Our Verdict on Tyl by NatWest
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: May 2026
Tyl by Natwest at a glance
Feature
Tyl by NatWest
Best for
SMEs, retail, hospitality, salons, trades and NatWest customers
Main products
Card machines, Tap to Pay, online payment gateway and merchant services
Card machine hire
From £13.99 + VAT per month
Transaction fees under £50k annual card turnover
1.39% + 5p for personal cards; 1.99% + 5p for all other cards
Larger businesses
Custom pricing for businesses over £50k annual card turnover
Contract
12-month contract applies to card machines
Settlement
Next business day settlements
Tap to Pay
£0 monthly hire; transaction fees only
Main strength
Bank-backed provider with clearer pricing than many quote-only providers
Main drawback
Monthly terminal rental and contract terms may not suit occasional sellers
Key Takeaways
Tyl by NatWest is a bank-backed card payment provider for UK SMEs.
Tyl is not only for NatWest customers; businesses can apply even if they do not bank with NatWest.
Tyl publishes clearer pricing than many traditional merchant providers, especially for businesses processing up to £50k per year in card payments.
Tyl card machine hire currently starts from £13.99 + VAT per month.
For businesses under £50k annual card payment value, Tyl lists 1.39% + 5p for personal cards and 1.99% + 5p for all other cards.
Tap to Pay is listed at £0.00 monthly hire, with transaction fees only.
Tyl promotes next business day settlement and a 12-month contract for card machines.
Very small or occasional sellers may prefer Square, SumUp, LoPay or PayPal POS if they want lower commitment.
Is Tyl by NatWest right for your business?
You may want to compare alternatives if…
You want a bank-backed payment provider
You only take occasional card payments
You like clear published pricing
You want no monthly terminal rental
You process regular card payments
You want a one-off card reader purchase
You run a café, shop, salon, restaurant or trade business
You want the simplest pay-as-you-go setup
You want next business day settlement
You need deep POS or accounting integrations
You already bank with NatWest
You want no card machine contract
Our verdict:
Tyl by NatWest fees 2026 Tyl’s pricing is split between businesses processing up to £50k per year in card payments and those processing over £50k per year.
For businesses taking up to £50,000 per year in card payments, Tyl lists 1.39% + 5p for UK and European personal cards, and 1.99% + 5p for all other cards. Businesses over £50,000 annual card payment value receive custom pricing.
Cost type
Personal card transaction fee
1.39% + 5p for businesses under £50k annual card turnover
Other card transaction fee
1.99% + 5p for businesses under £50k annual card turnover
Larger businesses
Custom pricing for over £50k annual card payment value
Card machine hire
Tap to Pay
£0 monthly hire; transaction fees only
Contract
12-month contract applies to card machines
Settlement
Next business day settlements
Online payment gateway
Available; pricing may differ
Tyl option Best for
Tap to Pay
Very small/mobile sellers
£0 monthly hire
PAX A80
Countertop payments
PAX A50
Mobile payments
PAX A920 Pro
Portable smart terminal
Example Tyl costs by monthly card turnover
Mostly personal cards at 1.39% + 5p What to check
£1,000
Around £13.90 + transaction pence fees + terminal hire
SumUp/Square may be simpler
£5,000
Around £69.50 + transaction pence fees + terminal hire
Tyl may start to compete well
£10,000
Around £139 + transaction pence fees + terminal hire
Compare Tyl, Dojo and Worldpay
£25,000
Custom pricing may apply annually
Compare merchant account quotes
Benefits of the Tyl by NatWest Card Machne Clearer pricing than many quote-based providers
Tyl publishes standard rates for businesses under £50k annual card turnover, which makes it easier to compare than providers that only offer bespoke quotes.
NatWest backing
Tyl is backed by NatWest, which can appeal to businesses that prefer a recognised bank-linked provider.
Next business day settlement
Tyl promotes next business day settlements, which can help cash flow for businesses that rely on regular card payments.
Tap to Pay option
Tyl’s Tap to Pay option gives businesses a lower-commitment way to accept contactless payments without hiring a separate card machine.
Multiple terminal choices
Tyl offers countertop, portable and mobile-style payment options, making it suitable for different types of business.
Strong Trustpilot profile
Tyl has a generally positive Trustpilot profile, with many reviews praising setup and support, but recent negative reviews mention issues such as support frustrations, application problems and product problems.
Downsides of the Tyl by NatWest Card Machine Card machine contracts apply
Tyl says a 12-month contract applies to card machines. That may not suit very small, seasonal or occasional businesses.
Monthly hire costs apply to terminals
The main card machines involve monthly hire fees, so they may not be the best fit if you want to buy a cheap reader outright.
Custom pricing for larger businesses
Businesses processing over £50k per year move onto custom pricing, so larger SMEs need to compare a personalised quote.
Extra charges may apply
NatWest’s Tyl page notes that card machine fees are only part of the cost and that additional charges may be discussed as part of a personalised quote.
Some businesses report application or support frustrations
Tyl’s Trustpilot page includes many positive reviews, but some recent negative reviews mention application issues, communication problems or held funds. This is not unusual in payment processing, but businesses should check terms carefully before signing.
Tyl by NatWest Decision Making Guide If you need help choosing the right option for your business, ask yourself the following questions:
Are you a mobile vendor, a retail store, or something else? Do you need a portable solution for on-the-go transactions, or will a countertop device suffice? How many transactions do you expect to process daily/weekly/monthly? Do you need additional features beyond basic payment processing (inventory management, marketing tools, etc.)? What is your monthly budget?
Tyl by NatWest vs other card machine providers
Provider Pricing style Best for Main drawback
Tyl by NatWest
Published rates under £50k; custom above £50k
SMEs wanting bank-backed payments and clearer pricing
12-month card machine contract
Dojo
Quote-based / plan-based
Hospitality, retail and fast payouts
Less suitable for very low-volume sellers
takepayments
Tailored quote
SMEs wanting support and tailored rates
Square
Flat-rate
Small businesses and POS tools
Not always cheapest at higher turnover
SumUp
Flat-rate
Sole traders and simple card payments
LoPay
Low-cost app/card reader model
Low fees and mobile payments
Newer provider with fewer integrations
Barclaycard
Package-based
Established SMEs and Barclays customers
Less simple than pay-as-you-go providers
Worldpay
Quote-based
Established and larger businesses
Contracts and fees can be complex
Our verdict
Tyl by NatWest Commercial Video
How to Purc hase Tyl by NatWest
You can look at their latest products on their website here .
You can also find them on Finder.com, here .
Our Verdict on Tyl by NatWest Tyl by NatWest is a strong card machine option for UK SMEs that want a bank-backed provider, clearer published pricing and a choice of card machines and they are particularly worth comparing for shops, cafés, salons, restaurants, tradespeople and small businesses that process regular card payments and want next business day settlement.
Its main strengths are transparent pricing for businesses under £50k annual card turnover, NatWest backing, multiple terminal options and a strong customer service profile. Its main drawbacks are monthly terminal hire, a 12-month card machine contract and custom pricing for larger businesses.
Choose Tyl if:
you want a NatWest-backed payment provider
you process regular card payments
you want clearer pricing than many quote-only providers
you want next business day settlement
you need countertop, portable or mobile payment options
you like the option of Tap to Pay
Consider alternatives if:
you only take occasional payments
you want no card machine contract
you want no monthly terminal hire
you want simple pay-as-you-go pricing
you need more advanced EPOS or accounting integrations
you process higher volumes and want to negotiate custom rates elsewhere
Overall, Tyl by NatWest is one of the easier traditional-style card machine providers to compare, but businesses should still check the full quote against Square, SumUp, Dojo, takepayments, Worldpay and LoPay before signing.
FAQs Is Tyl by NatWest only for NatWest customers?
No. You do not need to be a NatWest business banking customer to use Tyl by NatWest.
How much does Tyl by NatWest cost?
For businesses processing up to £50k per year, Tyl currently lists 1.39% + 5p for personal cards and 1.99% + 5p for all other cards. Card machine hire starts from £13.99 + VAT per month.
Does Tyl by NatWest require a contract?
Yes. Tyl says a 12-month contract applies to card machines.
What card machines does Tyl offer?
Tyl currently lists the PAX A920 Pro, PAX A50, PAX A80 and Tap to Pay. Monthly hire fees vary by device, while Tap to Pay is listed at £0 monthly hire with transaction fees only.
Does Tyl offer Tap to Pay?
Yes. Tyl offers Tap to Pay, allowing businesses to accept contactless payments using their own mobile device, with transaction fees only and no monthly card machine hire listed.
Does Tyl support online payments?
Yes. Tyl offers online payment gateway services as well as in-person card machines. Pricing may differ depending on your payment setup.
Is Tyl by NatWest good for small businesses?
Yes, Tyl can be good for small businesses that take regular card payments and want a bank-backed provider with published pricing. Very low-volume sellers may prefer SumUp, Square, LoPay or PayPal POS.
Is Tyl cheaper than Square?
It depends on your turnover and card mix. Tyl has a monthly terminal hire fee but publishes competitive transaction rates for businesses under £50k annual card turnover. Square has flat-rate pricing and may be simpler for smaller sellers.
Is Tyl cheaper than SumUp?
Tyl may be more competitive for some businesses with regular card turnover, while SumUp is usually simpler for low-volume or occasional sellers. Compare the monthly hire cost, transaction rates and contract before deciding.
Does Tyl have hidden fees?
Tyl promotes no hidden fees, but businesses should still check the full personalised quote. NatWest notes that card machine fees are only part of the cost and that other additional charges may apply.
What are the best Tyl alternatives?
The main Tyl alternatives include Square, SumUp, Dojo, takepayments, Worldpay, LoPay, PayPal POS, Clover, Barclaycard and HSBC/Global Payments.
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Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
