Nutshell
Nutshell, based in Michigan and founded in 2010, is a software company providing solutions designed to improve interactions between employees and existing or prospective clients, encouraging them to communicate more efficiently and managing how this is done. The Nutshell solution consists of two plans that help businesses engage their customers, track their marketing objectives, and collaborate amongst themselves. Subsequently, productivity increases and revenue is bolstered. Therefore, the business can flourish and succeed.
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Nutshell Plans
As aforementioned, there are two plans that Nutshell offer: Starter and Pro.
- Their prices are based per user and billed each month; however, this can be decreased by paying annually instead.
- The Starter plan is priced at £20.50 each month per user, aimed at small or medium-sized businesses that want to improve customer relations on a budget. The most important feature included in this plan is the contact management aspect, whereby customers can be reached quickly and without wasting time.
- The unique platform searches contacts that are saved into the contact list, for example, prospective customers, and uses innovative technology to research and gather available information regarding the person, for example, their social media accounts and how they can be reached. Information can also be stored about them to distinguish and remember each contact.
- Other notable features include managing events on the calendar and tracking sales.
The Pro plan is priced at £37 each month per user and includes all of the elements in the starter plan in addition to a few others. For example, to further customer relations, there is unlimited calling on the Nutshell phone application, which encourages agents to communicate with clients and other colleagues free of charge. Not only does this help to solve customer queries faster, but it also increases productivity and accomplishes work tasks faster. Other features include customisable email sequences that automatically send successive emails to customers to keep them up-to-date and make them feel like important clients to the company.
Nutshell Pricing |
Nutshell |
Nutshell Pro |
Simple, flexible CRM that helps teams organize their contacts, leads, and conversations. |
CRM, sales automation, and advanced reporting to help your team maximize every opportunity.
|
£16per user per month |
£42 per user per month |
Nutshell Teamwork
The teamwork aspect of the Nutshell platform promotes collaboration and makes it easier for colleagues to work on projects together whilst simultaneously doing other tasks. As the platform shows the main page, the dashboard, many different elements are integrated into one to make information more accessible and easier to understand. For example, sales can be pinned so that employees know which targets and objectives have been met and which one of their colleagues closed these deals. This can even be displayed as a ranked leader board to promote healthy competition and commend employees that have been successful in that particular week.
Furthermore, the dashboard shows all upcoming events, complete with the time and date, to ensure all deadlines are met and reminders for important dates. The platform also allows colleagues to add activities and requirements, where other employees can choose to participate or help, helping distribute the workload.
Nutshell Contact Management
Contact management is a way for agents to pool all of their existing data into one platform so that all information is found on the same page, and there is no need to open multiple software to find the material they need. For example, employees can sync their phone or computer contacts with the platform and other integrations such as Outlook and Microsoft.
This combines all information for one contact and uses specialist technology to browse the web and find any necessary information, such as social media platforms or websites to complete contact lists. Because of this, agents can connect to customers in numerous ways and prevent wasting time by researching and manually adding all of this information.
Nutshell 3CX Integrations
One of the many integrations that you can use with Nutshell is 3CX. Whilst Nutshell is an advanced interface that helps employees improve customer relations, 3CX is a phone system that uses Voice over Internet Protocol technology to make and receive voice calls using broadband.
This means that agents can use low-cost calling to communicate with customers, both locally and internationally, and utilise a range of different VoIP features like Caller ID and selective blocking to manage calls and combat time-wasting. These calls and features can be used in the office and remotely, as long as the device is compatible and connected to the internet, lessening the office’s burden and providing an effective alternative.
Nutshell – To Conclude
In conclusion, Nutshell offers a CRM platform that encourages contact with customers and collaboration amongst colleagues and combines with integrations like 3CX to provide a VoIP phone system that also improves customer relationships.
Other Useful links
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