Home vs Business Broadband
Having a fast and reliable broadband service is essential to a successful business. But there can be a lot of questions about if you really need business broadband or can get away with a residential, aka home broadband plan. Below we will talk about what each is and what differences there are to make the most informed decision on which is right for your business.
Slow internet or one that is not reliable just won’t cut it for any business, whether large or small. Hopefully, we can shed some light on the choice to make sure you don’t get stuck with a service you can’t count on always to be running and running fast.
What is Business Broadband?
Business broadband is a broadband connection dedicated to being expressly set up in a workspace or office. Business broadband packages tend to be more comprehensive than residential or home broadband. This also means you can expect a more secure and reliable connection, faster speeds, and customer service tailored to the needs of businesses. All of this also usually means a higher monthly price. If you have a company of more than ten employees, you should consider possibly switching from home to a business broadband connection. Some features are included in business broadband that can be essential to ensure your business runs smoothly and efficiently.
What Features Does Business Broadband Have That Home Doesn’t?
If you pay a higher monthly fee for business broadband vs home broadband, you will want to make sure that extra money is worth it. There are several features and benefits to business broadband. These can make a big difference in the ease of use of broadband for your business. Below are four benefits of a dedicated business broadband service.
1: Static IP Address
A home broadband service is going to give you a dynamic IP address. This means there is a unique number to identify your computer, and this IP address changes each time you connect to the internet. With a business broadband service, you are given a static IP address. This means you can:
- Host your server
- Have your domain name server or website
- Remotely connect to your computer from another personal computer
This is essential because it allows you to use your connection for business-specific features vital to day-to-day business operations.
2: Service Guarantee & Compensation
If your service goes down, most business broadband providers guarantee that they will get your connection back up and running by the next working day. This is meant to minimize disruption and inconvenience to your customers. Many will provide you with a mobile broadband hub to use as a backup. It is much less common to get a service guarantee with home broadband.
Some business broadband providers will even compensate you if they cannot get your business back online in the time frame promised in the contract.
3: Dedicated customer support
If your business broadband services go down, you do not want to be in the same queue as customers with home service waiting to speak with a customer service representative. You need to get back online quickly so that you do not lose customers and revenue. This is another benefit of business broadband. You get customer support that is available exclusively to business customers. Business broadband services typically offer around-the-clock customer support that is based in the UK. In contrast, home broadband usually only operates customer support services during specific hours.
4: Prioritized Traffic
As a business, the last thing you would want is your internet speed compromised by those on the same service hogging all the bandwidth. That is another benefit of business broadband service over home service. Business broadband traffic is prioritized over residential broadband customers. That results in connection speed and quality of your connection that won’t be affected by other customers’ usage. It also means it won’t slow down at the busiest times when your business needs to be running smoothly and without interruptions.
So.. home vs business broadband – which is the right one?
When choosing home vs business broadband, it can be tempting to go with the lower-priced option, typically a home service. It is crucial to consider the above benefits of spending a bit more while getting a lot more by switching to a dedicated business broadband service. The above four are just a few of the many benefits. Do your research before choosing between home and business broadband. You may be happy you did in the future.
You can read more about Business vs Home broadband here.
Other useful links about business broadband
Guess Wifi for Businesses
EE Business Broadband
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