Virgin Business Broadband: The Ultimate Guide
Virgin Media Business Broadband offers exceptional speeds and a variety of features, but comes with limitations. With prices ranging from £22 to £60 per month, if you have the budget and are in a location that Virgin Voom infrastructure has been built in, you can benefit from incredibly fast upload and download speeds, and can also streamline your business processes by combining mobile, cloud, VoIP and many other connectivity features.
If you would like to learn more information or pricing about business broadband, you can do so here .
Virgin Business Broadband: Our performance rating out of 5 stars:
Our Overall Rating
3.3 out of 5 stars
Price
4 out of 5 stars
Usability
2.5 out of 5 stars
Features/Add-ons
4 out of 5 stars
Customer Ratings
2 out of 5 stars
Speed
5 out of 5 stars
How have we rated Virgin Media Business Broadband?
For every provider we assess, including X, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
Virgin Media plans are a little more expensive compared to some other ADSL broadband options.
Fibre optic infrastructure isn’t available in all areas, so you might not be able to access the fastest speeds everywhere.
Virgin Media broadband contracts can be for 12 or 24 months , limiting flexibility if your needs change.
There can be delays in installation.
How Does Each Virgin Product Cater To Its Clients:
Voom 400 Fibre Business Broadband – £33 per month:
This package is suitable for businesses that primarily require fast download speeds for internet browsing, downloading files, and using cloud services. You must operate within the areas of Voom fibre optic coverage and be comfortable using a dynamic IP address.
The pros are:
The 400Mbps download speeds.
Unlimited downloads.
Fixed prices for the duration of your contract.
Flexible contract that can be upgraded to a higher band during your contract.
Dynamic IP.
Guest wi-fi
24-Hour issue resolution target.
The cons are:
The 40Mbps upload speed might be insufficient for businesses that upload large files frequently.
A dynamic IP address can change periodically, which can be a drawback for businesses that rely on remote access or require a fixed IP for server configurations.
There’s no guarantee that technical issues will be resolved within 24 hours.
24 month contract.
Fibre optic infrastructure may not be available in all areas.
Voom 600 Fibre Business Broadband – £42 per month:
The Voom 600 package is suitable for businesses that require the fastest possible download speeds for critical business operations, frequently upload large files and need a static IP address for remote access or server configurations.
The pros are:
Extrememly fast download speeds.
Unlimited downloads.
Fixed prices for the duration of your contract.
Flexible contract that can be upgraded to a higher band during your contract.
Choice of static IP.
The 60Mbps upload speed is significantly faster than the 400Mbps plan.
Guest wi-fi.
16-hour target for resolving technical issues.
The cons are:
Higher costs.
Fibre optic infrastructure may not be available in all areas.
24 month contract.
Voom 800 Fibre Business Broadband – £51 per month:
This plan is ideal for businesses that absolutely require the top tier of internet speeds and features, such as large companies or organisations with extensive data processing needs, or bsinesses with complex server configurations requiring multiple static IP addresses.sinesses with complex server configurations requiring multiple static IP addresses.
The pros are:
The 800Mbps download speed is ideal for businesses demanding the absolute fastest internet access.
Unlimited downloads.
Fixed prices for the duration of your contract.
Multiple static IP options.
80Mbps upload speed.
Guest wi-fi.
16-hour target for resolving technical issues.
The cons are:
High cost
Fibre optic infrastructure may not be available in all areas.
24 month contract
Voom Gig1 Fibre Business Broadband – £60 per month:
This plan is ideal for businesses that are heavily reliant on real-time collaboration tools and cloud-based applications and need to work with huge file sizes.
The pros are:
The 1Gbps download speed is the fastest Virgin Media offers.
Unlimited downloads.
Fixed prices for the duration of your contract.
Ability to downgrade your plan if your needs change allows for some cost control.
Up to 5 static IP addresses cater to businesses with complex server configurations.
The 100Mbps upload speed is well-suited for businesses that frequently upload large files.
Guest wi-fi.
12-hour target for resolving technical issues.
The cons are:
Highest cost plan.
Fibre optic infrastructure may not be available in all areas.
24-month contract.
Not all businesses require the absolute fastest speeds.
Virgin Business Broadband Decision Making Guide
There are a few packages to choose from, so we’ve helped make the choice easier by considering some of the following factors:
Budget
Entry-Level (Under £55/month): Consider Voom 400 or 600 Fibre plans if budget is a major concern, as these plans offer good download speeds and would be sufficient for basic business operations.
Mid-Range (Around £60/month): If you have some budget flexibility, we reccomend the Voom 600 or 800 Fibre plans.
High-Performance (Over £60/month): For businesses requiring absolute top speeds or dealing with massive data, we think it best to consider Voom 800 or Gig1 Fibre plans.
Number of Employees:
Less than 10 employees: Voom 400 or 600 will probably suffice.
10-20 employees: Consider Voom 600 or 800 for smoother multitasking.
More than 20 employees: Explore Voom 800 or Gig1 for handling high bandwidth usage.
Internet Usage:
Web Browsing & Email: Lower tiers (Voom 400 or 600) will certainly be sufficient.
Frequent Large File Uploads/Downloads: Prioritise upload speeds (Voom 600 or higher).
Video Conferencing & Real-Time Applications: Prioritise download speeds and consider static IP (Voom 600 or higher).
What Other People Think of Virgin Business Broadband:
Summary of Real Virgin Business Broadband Reviews:
Customer reviews show that Virgin Media’s service is limited in availability (covers only 60% of UK businesses currently) and suffers from unreliable connections and poor customer service. While they offer the fastest upoload and download speeds, their low-mid range reviews from customers show they leave a lot to be desired when it comes to customer service and coverage.
Positive Virgin Business Broadband Customer Reviews
Negative Virgin Media Customer Reviews
Virgin Business Broadband Commercial Video
Handy Youtube Guide to Virgin Business Broadband
Virgin Business Broadband: What To Expect as a User
Virgin Business Broadband: The Design & How it Affects Users:
Virgin Media does not offer any ADSL packages, meaning that all of their business options are fibre. Therefore, their speeds are currently five to six times faster than the competitors’. This gives them an edge over their competitors right now, but once the big switch-off happens, we can expect to see a lot more competition within the market.
Virgin Business Broadband: What Sets it Apart From Its Competitors?
There is no doubt that what sets Virgin Media apart is its super-fast speeds – their Voom Gig1 plan offers 1000 Mbps download speed and 100 Mbps upload speed. They also claim a 12-hour working resolution time, but whether or not they uphold this promise depends on which reviews you read. Another great advantage over their competitors is the ability to combine packages, adding a phone line, 4G backup or Internet security to your packages for £7 extra a month.
What Do Staff Think of Virgin Business Broadband?
Summary of What Staff Say About Virgin Business Broadband
Working at Virgin Media is quite mixed. On the positive side, there’s mention of good benefits like competitive salaries paid on time, decent maternity and sick pay, and a positive company culture described as “people-oriented”, and there are also opportunities to meet great colleagues and work on challenging projects. However, significant downsides are frequently mentioned in reviews. Management appears to be a major point of dissatisfaction, with complaints about poor leadership and lack of support from HR.
Virgin Business Broadband Latest News
‘Virgin Media Spring sale offer for small businesses and business broadband customers’.
Read more here .
‘Virgin Media Business Wholesale Commits to UK Price Freeze’
Read more here .
‘Best Business Broadband for 2023’
Read more here .
Virgin Business Broadband Awards
Winner of the umlaut 2023 ‘Best in Test’
Best Combined Connectivity Experience by GWS 2023.
Virgin Media won the ‘Most Popular Broadband Provider’ in the Uswitch Telecoms Awards 2023.
Virgin Business Broadband Improvements Over the Years
Something that really sets Virgin Media apart for small businesses is that you don’t have to have a phone line installed if you’d like to set up one of their Voom packages. If you are in the right location, it is straightforward to get started. For businesses with more complex needs, the ever-growing list of add-on features can provide the bespoke solutions you need.
Virgin Business Broadband Issues Over the Years
As mentioned earlier, the main issue with Virgin Media is its network coverage. currently, they service just under 60% of UK businesses and households, hoping to extend this to 80% by 2026. In addition, they need to work on their reliability and customer service to maintain a loyal customer base.
How to Purc hase Virgin Business Broadband
You can access their website here .
You can check Virgin Media & O2 deals here .
You can look at all of Virgin Media’s business options here .
Our Verdict on Virgin Business Broadband
In recent years, major players in the broadband market have merged, such as Virgin Media with O2. This merger benefited Virgin Media Business customers with access to a 4G connection as a backup if their fixed-line connection fails. However, Virgin Media Business scored the lowest in reliability among major providers in our survey. While it offers fast connections and a variety of 4G backup and phone line options, reliability and customer service need improvement for Virgin Media Business to compete with top providers.
Hi, I’m Ally Cox, one of the leading Copywriter/Bloggers at CompareYourBusinessCosts.co.uk, a platform renowned for its in-depth analysis and comprehensive comparisons of business services. With over a decade of experience in the industry, I bring a wealth of expertise in areas such as leased lines, VoIP, business energy and office solutions, HR solutions, accounting, and payroll services, among others.
My journey in the industry began over 10 years ago, and my extensive knowledge enables me to provide invaluable insights to our users and customers. Prior to joining CompareYourBusinessCosts, I’ve been involved in various business ventures, gaining hands-on experience in HR and copywriting across a multitude of different sectors, gaining valuable knowledge about everything from clocking in systems to card machines, EPOS systems, payroll services, and so much more.
My mission is to simplify the often-complex buying process for businesses, helping them streamline their product and service comparisons effectively. By leveraging the expertise I’ve acquired over the years, I aim to assist businesses in making informed decisions that enhance their efficiency and bottom line.