Virgin Media Business Broadband: Voom Packages, Prices & 2026 Review
Quick answer
Virgin Media Business is one of the more compelling broadband providers for SMEs that can actually get its network – but we would not choose it purely because of the headline download speed.
Virgin’s strongest points in 2026 are:
competitive Voom pricing from £29.95/month ex VAT
standard broadband speeds from 200Mbps to 2Gbps
symmetrical Full Fibre X packages where available
static IP included from Voom 600 upwards
improving issue-resolution targets on higher tiers
4G Constant Connect backup
guest Wi-Fi included
Our view: Voom 200 is fine for a small business with straightforward needs, but the most interesting value sits further up the range.
Voom 600 costs only £4/month more than Voom 400 but adds:
200Mbps more download capacity
a static IP
a better published issue-resolution target
Gig1 then costs only £5/month more than Voom 600 and improves the published issue-resolution target again.
If symmetrical Full Fibre X is available, we think that is potentially Virgin’s most differentiated product for businesses with heavy uploads, cloud backups, video production or other two-way data requirements.
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How Do We Work?
Our comparisons are researched and reviewed by the Compare Your Business Costs editorial team using provider information, pricing data and UK business buying criteria. See how Compare Your Business Costs works .
Authored by: Ally Cox – Business Technology & B2B Services Specialist, 10+ years’ experience.
Reviewed by: James Ward .
Last Updated: September 2026
Key Takeaways
Virgin Media Business broadband currently starts from £29.95/month ex VAT.
Standard Voom packages range from 200Mbps to 2Gbps download.
Standard Voom upload speeds are much lower than download speeds.
Full Fibre X offers symmetrical download and upload speeds where available.
Voom 600 is arguably the strongest value step in the standard range because it adds a static IP and better support target for only £4/month more than Voom 400.
Gig1 is only £5/month more than Voom 600 and improves the published issue-resolution target to 12 working hours.
Constant Connect 4G backup currently costs £7/month when bought separately with Voom Fibre.
Constant Connect is included in current broadband + phone bundles.
Current contracts increase by £3.50/month each April.
Virgin is strongest where its network is available; postcode coverage remains the first thing to check.
Our Review of Virgin Media Business Broadband Virgin Media Business is better than a simple “fast broadband” label suggests – but the value varies quite a lot between packages.
There are four things we particularly like.
1. The higher Voom tiers are priced surprisingly close together Virgin does not charge huge jumps between Voom 400, 600 and Gig1 – this matters because the higher tiers do not just increase speed. They can also improve:
issue-resolution targets
static-IP inclusion
upload capacity
For us, that makes Voom 600 and Gig1 much more interesting than simply buying the cheapest package.
2. Full Fibre X is the real differentiator Virgin’s standard Voom products are highly asymmetric.
Gig1, for example, offers:
1Gbps download
100Mbps upload
That is plenty for many SMEs, but businesses moving large files in both directions may care far more about upload speed.
Where available, Full Fibre X changes the equation completely because Virgin offers symmetrical speeds.
For example:
600Mbps down / 600Mbps up
1Gbps down / 1Gbps up
2Gbps down / 2Gbps up
That makes Full Fibre X far more interesting to creative agencies, production teams, cloud-heavy companies and businesses with large off-site backups.
3. Virgin publishes meaningful service-tier differences Many broadband providers focus almost entirely on speed.
Virgin also publishes different issue-resolution targets:
Voom 200: 28 working hours
Voom 400: 24 working hours
Voom 600: 20 working hours
Gig1: 12 working hours
Gig2: 12 working hours
We think businesses should pay almost as much attention to this as headline Mbps.
4. The weaknesses are quite clear Virgin is less attractive if:
its network does not serve your premises
you need a short commitment
you need dedicated bandwidth
you choose standard Voom but have extremely upload-heavy workloads
you dislike fixed annual price increases
This is therefore not a provider we would automatically recommend simply because Gig1 is fast.
Virgin Media Business Broadband Prices
Package Download Upload Issue resolution IP Price
Voom 200
200Mbps
20Mbps
28 working hours
Dynamic
£29.95
Voom 400
400Mbps
40Mbps
24 working hours
Dynamic
£34.95
Voom 600
600Mbps
60Mbps
20 working hours
1 static IP
£38.95
Voom Gig1
1Gbps
100Mbps
12 working hours
1 static IP
£43.95
Voom Gig2
2Gbps
200Mbps
12 working hours
1 static IP
£83.95
Current broadband-only prices excluding VAT. Current listed packages use 24-month contracts.
Which Virgin Voom Package Offers the Best Value? Our pick for value is Voom 600.
Why?
Voom 400 currently costs £34.95/month.
For another £4/month , Voom 600 gives you:
600Mbps instead of 400Mbps
60Mbps upload instead of 40Mbps
a static IP instead of dynamic-only addressing
a 20-working-hour issue-resolution target instead of 24
That is a meaningful improvement for a relatively small monthly difference.
However, Gig1 deserves serious consideration too.
It costs another £5/month above Voom 600 and provides:
1Gbps download
100Mbps upload
12-working-hour issue-resolution target
static IP included
For a busy office, creative team or cloud-heavy SME, that £5 difference could be easier to justify than the much larger jump to Gig2.
When We Would Choose Voom 200 Voom 200 makes sense if:
you run a small office
internet use is fairly ordinary
you use cloud software and video calls
you do not need a static IP
price matters more than faster fault resolution
At £29.95/month, it is a sensible entry package.
But we would not choose it just to save a few pounds if broadband downtime materially affects the business.
When We Would Skip Voom 400
Voom 400 is arguably the least distinctive package in the current range.
It is faster than Voom 200, but it still has:
dynamic IP only
40Mbps upload
24-working-hour issue resolution
Because Voom 600 is only £4/month more, we think many SMEs comparing Voom 400 should seriously consider stepping up.
When We Would Choose Voom 600 Voom 600 is probably the sweet spot for businesses that want more than entry-level connectivity without jumping to a gigabit package simply for the sake of it.
It works particularly well for:
busy offices
VoIP
multiple video meetings
cloud applications
customer Wi-Fi
businesses needing a static IP
When We Would Choose Gig1 Gig1 is compelling if your business:
has many concurrent users
moves large files
uses substantial cloud storage
runs regular video meetings
wants Virgin’s better issue-resolution tier
At £43.95/month, it costs only £5 more than Voom 600.
That makes it a far more rational upgrade than choosing gigabit broadband purely because “1Gbps sounds better”.
What About Voom Gig2? Gig2 is much harder to recommend for an average SME on value alone.
The standard package currently costs £83.95/month – almost twice the cost of Gig1.
You do get:
2Gbps download
200Mbps upload
static IP
12-working-hour issue resolution
But most small and medium-sized businesses will not notice double the benefit compared with Gig1.
We would only shortlist Gig2 where the business can identify a genuine workload that benefits from the additional bandwidth.
Virgin Full Fibre X: The More Interesting Option for Upload-Heavy Businesses Where available, Virgin’s symmetrical Full Fibre X range deserves separate consideration from normal Voom broadband.
Package Download Upload Price
Voom 200 Full Fibre X
200Mbps
200Mbps
£39.95
Voom 400 Full Fibre X
400Mbps
400Mbps
£44.95
Voom 600 Full Fibre X
600Mbps
600Mbps
£48.95
Gig1 Full Fibre X
1Gbps
1Gbps
£53.95
Gig2 Full Fibre X
2Gbps
2Gbps
£93.95
Our view: the £10/month premium is much easier to justify for an upload-heavy business than simply buying a higher asymmetric download tier.
For example, standard Gig1 provides:
1Gbps download
100Mbps upload
Gig1 Full Fibre X provides:
1Gbps download
1Gbps upload
for £10/month more.
That is a significant technical improvement for the right business.
Who Should Consider Full Fibre X? We would particularly compare it for:
creative agencies
video production
architecture and design firms
large cloud backups
software businesses
businesses transferring large datasets
remote production workflows
If your business mainly browses the web, uses SaaS and downloads files, standard Voom is likely sufficient.
Virgin Media Business Phone Bundles Virgin also offers Voom packages bundled with a digital phone line.
Current bundles add:
phone line
unlimited UK calls
F-Secure internet security
Constant Connect 4G broadband backup
Bundle Current price
Voom 200 + Phone
£39.95/month
Voom 400 + Phone
£44.95/month
Voom 600 + Phone
£48.95/month
Gig1 + Phone
£53.95/month
These bundles are £10/month above the equivalent broadband-only tier.
That means the extra £10 is buying more than just the phone line — it also includes backup and security.
Virgin Constant Connect 4G Backup Constant Connect automatically switches the connection onto 4G if the fixed broadband service disconnects.
Virgin says the service also alerts its faults team so they can proactively investigate the fixed broadband problem.
Current standalone pricing is £7/month when purchased with Voom Fibre.
There is also currently a minimum £50 installation cost per site.
Constant Connect is included with relevant Voom broadband + phone bundles.
Our view: if your business relies on card machines, EPOS, bookings or VoIP, £7/month is relatively inexpensive insurance against a fixed-line outage — assuming O2 mobile coverage is good at the premises.
See our Business Broadband Backup guide .
Static IPs: Another Reason Not to Compare on Speed Alone Virgin’s current standard tiers treat IP addressing differently:
Package Included IP
Voom 200
Dynamic
Voom 400
Dynamic
Voom 600
1 static IP
Gig1
1 static IP
Gig2
1 static IP
A static IP is not necessary for every business, but it can matter for:
VPNs
firewall allowlisting
servers
remote-access infrastructure
some CCTV systems
See our Static IP Business Broadband guide .
Virgin’s Issue-Resolution Targets One of the more useful things Virgin publishes is the issue-resolution target attached to each tier.
Package Published target
Voom 200
28 working hours
Voom 400
24 working hours
Voom 600
20 working hours
Gig1
12 working hours
Gig2
12 working hours
We think this is an underappreciated reason to consider the higher tiers.
A business losing £500 in sales during a broadband outage should probably care more about the support tier than whether it has 400Mbps or 600Mbps on a normal day.
Virgin’s Annual Price Increases Current Virgin Media Business broadband contracts increase by £3.50/month each April .
For example:
Package Current April 2027 April 2028
Voom 200
£29.95
£33.45
£36.95
Voom 600
£38.95
£42.45
£45.95
Gig1
£43.95
£47.45
£51
Do not compare Virgin’s current price with a rival’s fixed contract price without accounting for the future increases.
Who Is Virgin Media Business Best For?
Business type Our assessment
Small office
Very good if available
Creative agency
Excellent if Full Fibre X is available
Shop / salon
Good with Constant Connect
Café / restaurant
Good with backup
Cloud-heavy SME
Strong
Upload-heavy business
Compare Full Fibre X specifically
Price-sensitive microbusiness
Voom 200 worth comparing
Rural premises
Availability can be the blocker
Mission-critical site
Compare leased line / DIA
Virgin Media Business for VoIP Virgin can support VoIP well, but there is an important distinction between standard Voom and Full Fibre X.
For normal hosted VoIP, even the lower tiers can provide enough bandwidth.
For larger call-heavy businesses, compare:
upload capacity
latency
jitter
Constant Connect
issue-resolution target
We would not automatically buy Gig1 just for VoIP. Reliability and backup matter more than having 1Gbps download speed.
See our Business Broadband for VoIP guide .
Virgin for Retail and Hospitality For shops, cafés, restaurants and salons, we think Constant Connect is potentially more valuable than upgrading from 600Mbps to 1Gbps.
These businesses typically rely on:
card payments
EPOS
booking systems
delivery platforms
cloud tills
guest Wi-Fi
Once these systems work comfortably on the available broadband speed, resilience becomes the bigger issue.
Virgin for Creative and Media Businesses This is where we think Full Fibre X gives Virgin a particularly compelling proposition, as a creative business may care about:
uploading video
sending design files
cloud backups
syncing project folders
remote editing workflows
For those businesses, 1Gbps symmetrical broadband could be much more useful than standard Gig2’s 2Gbps down / 200Mbps up.
We would choose the connection based on the workflow, not the largest download number.
Virgin Media Business vs BT Business Virgin and BT have quite different strengths.
Virgin BT
Headline speed
Up to 2Gbps
Up to 900Mbps standard broadband
Symmetrical broadband
Available through Full Fibre X
Not the mainstream SME proposition
Backup
Constant Connect
EE Hybrid Backup
Coverage
Network dependent
Broader fixed availability
Best fit
Speed / Full Fibre X
Broad SME feature ecosystem
Our view: Virgin is more interesting if its network reaches you and raw/symmetrical performance matters. BT can be more attractive if nationwide availability and resilience features are higher priorities.
Virgin vs Vodafone Business Vodafone currently advertises Full Fibre 900 from £22/month ex VAT, so Virgin does not win the headline-price battle.
Virgin’s advantages are:
higher maximum broadband speeds
Full Fibre X symmetrical products
clearly tiered issue-resolution targets
Vodafone’s advantages include:
lower current headline FTTP pricing
fixed/mobile integration
stronger headline value if 900Mbps is sufficient
Virgin vs Zen Zen does not currently compete with Virgin on headline speed per pound.
Its advantages are different:
no mid-contract broadband price rises
static IP included
18-month standard contract
predictable pricing
Virgin is more compelling if maximum performance matters; Zen may appeal more if contract simplicity and predictable cost matter.
Virgin Media Business Pros and Cons
Pros Cons
Strong speed-per-pound
Not available everywhere
Packages up to 2Gbps
Standard tiers have asymmetric uploads
Full Fibre X symmetrical options
Annual £3.50 increases
Static IP from Voom 600
24-month current standard contracts
Improved issue-resolution targets on higher tiers
Not dedicated connectivity
Constant Connect available
Backup requires adequate mobile signal
Guest Wi-Fi included
Gig2 is expensive relative to Gig1
What About Virgin’s Customer Service? We would be careful about using residential review scores to judge Virgin Media Business.
Residential Trustpilot reviews and Ofcom residential broadband complaints do not directly measure the experience of Voom business customers.
That said, support should still be part of the buying decision.
Rather than relying on one public star rating, check:
the issue-resolution target for your package
24/7 support availability
backup connectivity
local network performance
what happens if the target is missed
That is more relevant to a business than a generic consumer broadband rating.
When Should You Choose a Leased Line Instead? Even Full Fibre X remains standard business broadband rather than a dedicated leased line.
Compare dedicated connectivity if you require:
dedicated bandwidth
contractual SLA
mission-critical uptime
very high guaranteed capacity
bespoke network design
See our Leased Line Costs guide .
What to Check Before Choosing Virgin
Is Virgin available at your premises?
Is standard Voom or Full Fibre X available?
What upload speed do you actually need?
Would Voom 600 be better value than Voom 400?
Would Gig1’s 12-hour issue-resolution target justify another £5?
Do you need a static IP?
Do you need Constant Connect?
Is O2 4G signal strong at the site?
Would a phone bundle save money?
What will the price be after April 2027?
Is a 24-month contract suitable?
Would Vodafone, BT, Zen or TalkTalk offer better overall value?
Compare Virgin Media Business with Other Providers
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Our Verdict: Is Virgin Media Business Broadband Worth It? Yes! in the right postcode, Virgin Media Business has one of the more interesting broadband ranges currently available to SMEs.
But our recommendation is not simply “buy the fastest Voom package you can afford”.
Our picks are:
Best entry package: Voom 200Best standard value: Voom 600Best for busy SMEs: Gig1Best for upload-heavy businesses: Full Fibre XBest resilience add-on: Constant Connect
We would probably skip Voom 400 for many businesses because Voom 600 adds enough extra functionality for only £4/month more.
We would also avoid automatically jumping to Gig2: at £83.95/month, it is a much larger price leap from Gig1 and needs a genuine 2Gbps use case to justify it.
The most compelling part of Virgin’s proposition may actually be Full Fibre X. Paying around £10/month more for symmetrical uploads can make a much bigger operational difference to an upload-heavy business than simply doubling an already-fast download connection.
Overall: Virgin is strongest for SMEs that value performance and can get its network. Compare something else if postcode coverage, short contracts or dedicated connectivity are more important.
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Frequently Asked Questions How much is Virgin Media Business Broadband?
Current broadband-only Voom packages start at £29.95/month ex VAT for Voom 200, rising to £43.95 for Gig1 and £83.95 for Gig2.
Which Virgin Voom package is best value?
We think Voom 600 is particularly strong value. It costs £4/month more than Voom 400 but adds higher speeds, a static IP and a better issue-resolution target.
How fast is Virgin Media Business Broadband?
Standard Voom packages currently offer download speeds from 200Mbps to 2Gbps. Full Fibre X offers symmetrical speeds up to 2Gbps where available.
What is Virgin Full Fibre X?
Full Fibre X is Virgin Media Business’s symmetrical broadband range, offering equal download and upload speeds on relevant network infrastructure.
Does Virgin include a static IP?
Voom 600, Gig1 and Gig2 currently include one static IP. Lower standard tiers include dynamic addressing.
How much is Virgin Constant Connect?
Constant Connect currently costs £7/month when purchased separately with Voom Fibre, plus a minimum £50 installation cost per site. It is included with current Voom broadband + phone bundles.
Does Virgin increase broadband prices?
Yes. Current contracts increase by £3.50/month each April.
Is Virgin good for VoIP?
Yes, but upload performance, latency, issue resolution and backup matter more than headline download speed alone.
Is Virgin better than Vodafone Business?
Virgin offers higher maximum speeds and symmetrical Full Fibre X products, while Vodafone currently has lower headline Full Fibre 900 pricing.
Should I choose Gig1 or Gig2?
For most SMEs we would choose Gig1 unless there is a clear workload requiring 2Gbps. Gig2 currently costs substantially more while keeping the same 12-working-hour issue-resolution target.
Related Business Broadband Guides
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
