Who are the best Leased Line Providers?
All UK Leased Line Providers will all tell you they are the best! Truth is there is no one “best” provider. Especially in the UK where they all share each other’s infrastructure & are all essentially selling the same product.
I’ve listed in no order some of the UK’s best know providers & some of my personal favourites & give you some industry insights into each.
BT – BTNet leased line services have been market leaders for years. However, customer satisfaction is among the worst in the industry & prices are usually the highest. Considering the capital BT have they can price better than anyone & invest more into service so hopefully they start putting the money back into things that will improve things for their customers
Virgin Media Business – Built themselves up & now are BT’s biggest rivals. Particularly strong promotions although always for a limited time. They are now the UK’s second largest fibre provider.
TalkTalk Business – A Big name in residential broadband who have now transitioned into fair priced business leased lines. Judging by their scores on review sites they are doing a better job than the other big rivals.
Aspire – One of my personal favourites. Not as well known but a business that really uses common sense & manages to get pricing that is very hard for any other provider to beat. They focus on bespoke solutions for customers & by doing so save them huge amounts of money – smart, forward thinking & very cost effective.
Colt – They started out in London & still focus around there along with a few other big cities. They seem to position themselves more for enterprise customers with a speciality in international businesses.
Zen Internet – Another re-seller with strong reviews & a good pricing strategy. Zen are a smaller company & in my opinion well suited to SME’s in the UK with competitive pricing around most of the UK.
Vaioni – Vaioni are an ambitious company & last year revealed they are aiming to become one of the UK’s largest Ethernet networks. Very competitive on price across the UK & have solid reviews across the board.
Daisy Communications – Massive re-seller probably one of the biggest in the UK. They have a website that claims to compare the market for leased line prices & doesn’t do that – It just compares who Daisy resells so whichever one you pick will be signed with Daisy. A few years ago they had the worst reviews but seem to have turned that around now.
This is just a small handful of providers & would recommend doing your own research on any company you are considering taking a product or service out with. Ultimately, they all sell the same product & have very similar Service Level Agreements (SLA’s) & fix times so for most people looking into leased lines it boils down to price.
Why do costs vary so much between leased line providers?
So, if price is the one of the main drivers when buying & the providers all sell the same product & internet connections why do leased line costs vary so much?
Most Leased Line providers will resell one of the bigger providers fibre & they will “light it up”. This means they buy the fibre as dark fibre which has nothing to do with the dark web. It’s called dark fibre because it’s just the physical Ethernet cables & not connected to any equipment like a router. This is where the re-seller would then put their equipment on & connect it to their network, giving you the dedicated circuits you need.
In theory most providers will resell the same fibre but if provider A sells 100,000 BT circuits a year for example then BT are likely to give them a better discount which they can pass onto customers. Provider B only sells 10 BT circuits a year then they would likely be paying close to retail rates which would then mean they are likely to have a higher quote.
All providers also work differently & some can be very creative when it comes to pricing. They may take a hit on making a small loss to get a customer in the door with them as they know their customer retention rate is strong, so once the customer joins them they understand that profit will be made over the next 5-10 years instead of just considering the next 3.
The final factor that no provider is likely to admit is greed. Leased Line Providers are all businesses & to keep going they need to make profit. The telecoms industry isn’t as regulated as some others so there are some providers out there who can go lower on cost but want to maximise their profit so won’t offer it to customers.
How do I get the best deal on a leased line?
Getting the best deal on a leased line used to be a painstaking process. You would need to get in touch with various leased line providers, have the same conversation over & over, wait for the quotes to come & hope you weren’t getting ripped off.
As with many commodities it pays to compare costs but that adds another problem when relating to leased lines – type in leased line comparison to google & most that will pop up are just a single re-seller. They only compare the prices they have access to at the rate they get given. This doesn’t give an accurate comparison of the market & whatever one you pick will be a contract with the provider posing as a comparison.
The longest running genuine comparison site for leased lines are our sister company Leased line comparison. They have taught us all we need to know about leased line costs & what providers to use & more importantly which ones to avoid!
If you are looking at getting a leased line with internet access we would love to help you compare the market & partner with most of the UK’s top leased line providers including Virgin, TalkTalk Business, Aspire, Vaioni, Zen & more. We are confident that all our partners not only give you excellent value for money but also have some great support & customer services. It’s easy to get a comparison simply Click here & fill out the request.