Fidelity Energy: A Comprehensive 2026 Guide to Choosing the Right Broker for Your Business
Quick answer
Fidelity Energy offers UK businesses a reliable and transparent energy brokerage service, helping you access competitive energy tariffs from over 18 suppliers. With a focus on sustainability and tailored solutions, Fidelity Energy supports businesses in navigating the complex energy market while offering smart metering, energy efficiency advice, and carbon reduction tools.
If you would like to read more information or learn more about the pricing of business energy, you can do so here .
Contents
Benefits of Fidelity Energy
Downsides of Fidelity Energy
What Other People Think of Fidelity Energy
What Do Staff Think of Fidelity Energy?
Our Verdict on Fidelity Energy
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: March 2026
Key Takeaways
Fidelity Energy brokers access tariffs from over 18 UK suppliers, offering businesses a range of options to suit their needs.
Free consultations and energy analysis help businesses make informed decisions and optimise their energy usage.
Green energy solutions are a core offering, with Fidelity partnering with suppliers who provide renewable energy tariffs.
Consultative approach with tailored packages that focus on both cost savings and sustainability goals.
Customer experience varies as Fidelity Energy acts as a broker, and the quality of service may depend on the chosen energy provider.
What Other People Think of Fidelity Energy
Summary of Fidelity Energy: Real Reviews
Only 2% of reviews are negative on Trustpilot.
Praised for customer support , responsive service , and transparency .
Slightly lower scores for green energy options.
Fidelity Energy Commercial Video
Green Credentials and Sustainability Support
Fidelity is expanding its green portfolio by:
Partnering with providers offering 100% renewable energy tariffs
Offering advice on energy-saving technology (LEDs, smart meters, HVAC efficiency)
Providing customers with carbon reporting tools and Net Zero roadmaps
Fidelity Energy: The Design & How it Affects Users:
The platform is intuitive and built for business users anbd their customer portal includes:
Contract management
Billing breakdowns
Real-time energy consumption data
Automated renewal reminders
Fidelity Energy: What Sets it Apart From Its Competitors?
Free, no-obligation consultations with sector experts
Over 30 years of industry experience
A one-stop-shop approach across energy, telecoms, IT and cloud
Proven ability to negotiate lower rates while aligning with sustainability goals
What Do Staff Think of Fidelity Energy?
Fidelity Energy Latest News
‘FIDELITY ENERGY ENTERS NEW PHASE OF GROWTH WITH EXTERNAL INVESTMENT FROM BLIXT GROUP’.
Read more here .
‘Fidelity International replaces Anne Richards with platform boss as president’.
Read more here .
‘Fidelity builds alternatives business hire by hire, as competitors scale through acquisition’.
Read more here .
Fidelity Energy Awards
U.S. Lipper Fund Awards 2024:
Fidelity won 32 awards across 25 mutual funds
Refinitiv Lipper Fund Awards:
Fidelity was named the Best Overall Online Broker by multiple organisations.
Which? Recommended Provider
Improvements of Fidelity Energy over the Years
If you wanted it to be, Fidelity Energy could be a one-stop-shop for your communication and technology needs, which could save an immense amount of resources and time on administration, negotiating, paperwork and contract management. We like that they can offer their customers incredibly bespoke and tailored packages that most of the others reviewed on our list cannot match.
Issues of Fidelity Energy Over the Years
The limited online reviews make it difficult to gauge their customer service effectiveness compared to other options.
How to Purc hase Fidelity Energy
Our Verdict on Fidelity Energy
If you’re looking for a reliable, transparent, and cost-efficient energy broker with a strong support team and growing green credentials, then we think that Fidelity Energy is a solid choice.
With their consultative approach , wide network of suppliers, and tailored advice, they help UK businesses save time, money, and carbon…all while avoiding the stress of navigating energy contracts alone.
Pros:
Excellent customer service ⭐
Custom packages with green options ♻️
Trusted by UK SMEs ✅
Cons:
Broker status means quality varies with the energy supplier
Some services may incur additional fees
FAQs:
1. How does Fidelity Energy help my business with energy costs?
Fidelity Energy helps by negotiating lower rates with a wide network of suppliers, offering bespoke advice, and providing energy-saving solutions like smart metering and green energy tariffs.
2. What are the benefits of using a broker like Fidelity Energy?
The main benefits include access to exclusive tariffs, free consultations, tailored energy solutions, and assistance with energy-saving technologies to help you reduce both costs and environmental impact.
3. Does Fidelity Energy offer renewable energy options?
Yes, Fidelity Energy works with suppliers who offer 100% renewable energy tariffs, helping businesses reduce their carbon footprint and achieve sustainability goals.
4. Are there any fees involved when using Fidelity Energy?
While Fidelity Energy typically does not charge direct fees, some services may incur additional costs. Always ask for a breakdown of any potential fees before proceeding.
5. How does Fidelity Energy compare to other brokers?
Fidelity stands out due to its consultative approach, customer service focus, and ability to offer tailored packages that integrate energy efficiency and green options, something many competitors don’t offer.
6. Is Fidelity Energy suitable for small businesses?
Yes, Fidelity Energy is a trusted broker for SMEs, offering custom packages and competitive rates that are designed to help smaller businesses manage their energy costs effectively.
7. What’s the customer feedback on Fidelity Energy?
Fidelity Energy enjoys positive reviews for customer service, with a Trustpilot score of 4.1/5, although some users have mentioned that the experience can depend on the chosen supplier.
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Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.
With over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .
Before joining CompareYourBusinessCosts, I worked across various industries, gaining hands-on experience in HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .
My goal is simple: to help UK businesses make informed, confident decisions when choosing products and services that improve efficiency and save money.