United Gas & Power Business Energy Review (2026): Tariffs, Prices & Sustainability Quick answer
United Gas & Power (UGP) is a UK energy supplier offering competitive business electricity and gas plans, with a focus on renewable energy and dedicated account management. While UGP has strong Trustpilot ratings and clear renewable energy options, you should also be aware of historical Ofgem fines for billing issues.
If you would like to read more information or learn more about the pricing of business energy, you can do so here .
Key Takeaways
Offers up to 70% savings on electricity for some business plans.
100% renewable business electricity option: 86% wind + 14% hydropower.
Smart meter installations available for businesses.
Strong customer reviews: Trustpilot 4.9/5.
Dedicated business account managers provide personalised support.
Caution: historical Ofgem fines for billing breaches require careful contract review.
Suitable for businesses seeking renewable energy with clear pricing.
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: March 2026
Contents
Benefits of United
Downsides of United
What Does United Offer?
What Other People Think of United
What Do Staff Think of United?
United News
United Awards
United Improvements
United Issues
Our Verdict on United
How have we rated United Gas & Power?
For every provider we assess, including United Gas & Power, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating business products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
What Other People Think of United Gas & Power Summary of United Gas & Power: Real Reviews United Gas and Power is highly rated on Trustpilot, with lots of their customers praising the company’s exceptional customer service and competitive pricing. From what we’ve seen, their reviews often highlight the efficiency and professionalism of the account managers, who are commended for their responsiveness and support. Customers appreciate the straightforward billing process and the company’s efforts in promoting sustainability through initiatives like the “Together for Trees” campaign.
United Gas & Power Commercial Video
United Gas & Power: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of United Gas & Power so you know what to expect:
United Gas & Power: What Sets it Apart From Its Competitors? At the time of writing (Aug 2024), UGP claim to offer the following fuel mix:
Coal: 4.5%
Natural Gas: 51.9%
Nuclear: 18.4%
Other: 3.4%
Renewable: 21.8%
We’ve noticed that despite their stated commitment to reducing carbon emissions, their non-renewable fuel mix remains higher than the UK average.
United Gas and Power do also offer a renewable product comprised of 86.4% wind power and 13.6% hydropower.
United Gas & Power Latest News ‘Ofgem fines United Gas & Power over £2 million for ‘unacceptable’ licence breaches’.
Read more here .
‘The scandal of UK prepayment gas and electricity meters’.
Read more here .
‘Does Domestic Oil and Gas Production Improve UK Energy Security?’.
Read more here .
United Gas & Power Awards
Partnership with Yorkshire Dales Millennium Trusst
Customer Service Excellence
Improvements of United Gas & Power over the Years The company has focused on improving customer service for their business users by providing dedicated account managers for business clients, ensuring personalised and efficient service.
Based on reviews, we’ve also seen that they’ve streamlined its smart meter installation process, providing clear communication about the installation schedule and the company handling the installation.
Issues of United Gas & Power Over the Years In 2023, Ofgem fined United Gas and Power £2,111,798 after an investigation that began in 2020. The investigation uncovered significant violations, including intentional overcharging and failing to refund credit owed to former customers. On average, customers were overcharged by £2,000. United Gas and Power have since apologised to their customers.
How to Sign Up With United Gas & Power
Our Verdict on United Gas & Power As we’ve mentioned above, as well as their outstanding customer reviews, United Gas & Power has expanded its renewable energy products, including a 100% renewable business electricity supply, comprising 86.4% wind power and 13.6% hydropower – a big win in our books!
To further support their 4.9 Trustpilot score, they have really focused on improving customer service by providing dedicated account managers for business clients, ensuring personalized and efficient service.
We have to mentione, however, that a significant caveat to the good side of UGP is the recent fine imposed by Ofgem for serious breaches related to billing and customer treatment, which really raises serious concerns about the company’s practices and its impact on their business customers.
FAQs 1. Is United Gas & Power a renewable energy supplier?
Yes. UGP offers a 100% renewable electricity option (86% wind, 14% hydropower).
2. How much does business energy from UGP cost?
Typical electricity rates range 24p-33p per kWh, and gas rates 5p-8p per kWh, depending on business size and contract.
3. Does UGP offer smart meters?
Yes. Smart meter installation is available for businesses to monitor energy usage and improve efficiency.
4. Are UGP business tariffs fixed or variable?
Most business plans are fixed-rate, providing cost stability during the contract term.
5. How long does switching to UGP take?
Switching typically takes 2-4 weeks, depending on your existing contract.
6. Why was UGP fined by Ofgem?
In 2023, Ofgem fined UGP over £2 million for billing breaches, including overcharging and failing to refund credit to former customers.
7. Is UGP suitable for small and medium businesses?
Yes. UGP is particularly strong for businesses seeking renewable energy, personal account management, and competitive rates.
Related Business Energy Guides Compare & Switching Guides Sector-Specific Energy Guides Tariffs, Pricing & Market Explained Meters, Technical & Admin Guides Green & Renewable Energy Options Major UK Business Energy Suppliers Cost Reduction & Strategy Market & Government Updates Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
