OVO Energy Business Review (2026): Smart Meters, Pricing & Renewable Options Quick answer
OVO Energy offers smart energy management tools and a strong focus on customer service, but they no longer provide 100% renewable tariffs, and their smart meters and app-based energy management are excellent for businesses seeking control and efficiency.
If you would like to read more information or learn more about the pricing of business energy, you can do so here .
Key Takeaways
Smart home and smart meter integration for detailed energy monitoring.
Strong customer service ratings (Trustpilot 4.4/5).
Clear and user-friendly tariffs for businesses.
Renewable energy share reduced to ~77%, down from 100% in April 2023.
Innovative features like OVO app, energy guides, and energy experts.
Positive employee culture noted on Glassdoor and Indeed.
Suitable for businesses that value energy management tools and transparent support.
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: March 2026
Contents
Benefits of OVO Energy
Downsides of OVO Energy
What Does OVO Energy Offer?
What Other People Think of OVO Energy
OVO Energy News
OVO Energy Awards
OVO Energy Improvements
OVO Energy Issues
Our Verdict on OVO Energy
How have we rated OVO Energy?
For every provider we assess, including OVO Energy, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating business products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
What Other People Think of OVO Energy Summary of OVO Energy: Real Reviews OVO Energy enjoys generally favourable reviews on Trustpilot, with many customers praising the company’s commitment to renewable energy and excellent customer service, and from what we’ve seen, their reviews frequently mention the clear pricing structures and the helpfulness of the customer service representatives. Customers appreciate the innovative features like the interest on credit balances and the user-friendly online account management.
OVO Energy Commercial Video
OVO Energy: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of Ovo Energy so you know what to expect:
OVO Energy Latest News ‘Energy supplier OVO to explore options including sale’.
Read more here .
‘OVO Energy warns customers ‘stick to cold showers this week”.
Read more here .
‘OVO Energy warns customers ‘stick to cold showers this week”.
Read more here .
OVO Energy Awards Uswitch Energy Awards 2020:
Best Energy Supplier: OVO Energy won the award for Best Energy Supplier in multiple categories including Best Rewards, Best Account Management, Best Smart Meter Experience, Best Meter Reading Services, and Best Billing Services
BusinessGreen Leaders Awards:
European Contact Centre and Customer Service Awards:
Best Customer Service Team in Europe 2016
UK National Contact Centre Team of the Year 2017
Uswitch Energy Awards 2019:
Energy Supplier of the Year
The Sunday Times Best Places to Work 2023:
Best Place to Work for Women
Improvements of OVO Energy over the Years We do think that OVO has been at the forefront of integrating smart home technology into energy management – we love that their smart meters and apps provide customers with granular control over their energy usage.
Issues of OVO Energy Over the Years As we mentioned above, since April 2023 Ovo has reduced it’s offering of renewable energy, which gives them a big red cross in our books – this seems like a drastic step backwards when their competitors are focusing more and more on renewable and sustainable energy sources.
How to Sign Up With OVO Energy
Our Verdict on OVO Energy OVO Energy’s decision to phase out 100% renewable tariffs in April 2023 has undoubtedly disappointed many environmentally conscious consumers. This shift in their strategy, while aimed at improving transparency and investing in more impactful green initiatives, has raised concerns among lots of their business (and personal) customers who prioritize renewable energy.
From what we’ve seen, OVO’s argument is that their new approach will lead to greater environmental benefits is a complex one. We do think that while investing in smart meters and energy efficiency can be positive, the removal of the 100% renewable option might alienate some customers.Transparency is key to build trust in any relationship, but ultimately, whether this decision is a positive or negative one depends on individual priorities.
FAQs 1. Does OVO Energy offer 100% renewable energy?
No, as of April 2023, OVO Energy offers approximately 77% renewable electricity, down from 100%.
2. Can businesses install smart meters with OVO Energy?
Yes, OVO provides smart meter installation to help track energy usage and efficiency.
3. What business tools does OVO Energy provide?
The OVO app and energy guides allow businesses to monitor consumption, manage bills, and optimise energy efficiency.
4. Are OVO Energy tariffs fixed or variable?
Most business plans are fixed-rate, giving cost stability over the contract term.
5. How long does switching to OVO Energy take?
Switching typically takes 2-4 weeks, depending on your current energy supplier.
6. How is OVO Energy rated by customers?
Trustpilot rates OVO 4.4/5, reflecting generally positive customer service and billing transparency.
7. Is OVO Energy suitable for environmentally conscious businesses?
Partially. While OVO focuses on energy efficiency and smart technology, they no longer provide 100% renewable tariffs, so businesses prioritising full renewable sourcing may consider other suppliers.
Related Business Energy Guides Compare & Switching Guides Sector-Specific Energy Guides Tariffs, Pricing & Market Explained Meters, Technical & Admin Guides Green & Renewable Energy Options Major UK Business Energy Suppliers Cost Reduction & Strategy Market & Government Updates Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
