Aviva: The Ultimate Guide Finding the right insurance can be challenging for small businesses. Aviva Insurance offers a range of comprehensive policies designed to protect your business from unexpected risks. Our ultimate guide will provide an overview of Aviva’s offerings, helping you understand how their insurance solutions can safeguard your business operations and ensure peace of mind.
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Aviva: Our performance rating out of 5 stars:
Our Overall Rating 4. 1 out of 5 stars
Industry Expertise & Risk Assessment 4 .5 out of 5 stars
Comprehensive Coverage & Flexibility 3 .7 out of 5 stars
Competitive Rates & Transparency 4 out of 5 stars
Customer Service & Claims Support 4 out of 5 stars
Financial Strength & Reputation 4 .5 out of 5 stars
Useful links about Aviva from our article:
Benefits of Aviva
Downsides of Aviva
What Does Aviva Offer?
Aviva Decision Making Guide
What Other People Think of Aviva
What Do Staff Think of Aviva?
Our Verdict on Aviva
How have we rated Aviva?
For every provider we assess, including Aviva, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating telecom products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
Aviva Decision Making Guide If you need help choosing the right option for your business, we’ve created a handy table comparing the options side by side:
Category Type of insurance Description Great for
Home
Buildings
Covers the structure of your home against damage or loss from fire, flood, storms, or vandalism.
Homeowners
Contents
Protects your furniture, appliances, and personal belongings within your home in case of damage, theft, or fire.
Homeowners
Tenants
Covers a tenant’s belongings and potential liabilities to the landlord.
Renters
Landlord
Protects landlords against damage to their rental property, loss of rent, and legal expenses with tenants.
Motor
Comprehensive
Covers your car for damage caused by accidents, fire, theft, vandalism, and other events.
Car owners
Third party, fire & theft
Covers your legal liability for injuries to others and damage to their property, along with fire and theft damage to your own car.
Third party (only)
Covers your legal liability for injuries to others and damage to their property (minimum legal requirement).
Car owners
Travel
Single trip
Provides cover for medical emergencies, trip cancellation, baggage loss, and other unforeseen events during a specific trip.
Travellers
Annual multi-trip
Offers multiple trips coverage throughout the year, with benefits similar to single trip insurance.
Life
Life
Provides a financial payout to your beneficiaries in the event of your death.
Individuals and families seeking financial security
Critical ilness cover
Pays a lump sum if you are diagnosed with a critical illness specified in the policy.
Individuals seeking financial support during illness
What Other People Think of Aviva Summary of Aviva: Real Reviews Aviva stands out as a prominent insurer in the UK, providing a comprehensive selection of business insurance options and boasting a dedicated UK-based claims team. Their flexible policy-building approach enables businesses to tailor coverage to their specific risk profiles. However, it’s important to note that certain foundational coverages, such as public liability insurance, buildings insurance, or contents insurance, are prerequisites before accessing additional types of business cover.
Positive Aviva Reviews
Negative Aviva Customer Reviews
Aviva Commercial Video
Aviva: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the Aviva interface so you know what to expect:
Aviva: The Design & How it Affects Users: Aviva can be a one-stop-shop for insurance due to the wide range of insurance policies and options they provide, which can save time and money by consolidating all your insurance needs.
They offer 24/7 support for all of their claims and general enquiries, and their strong history in the industry offers customers security and stability.
They have a handy online portal where customers can manage their claims and review their business/property information.
They offer a great range of additional features and products, and their landlord insurance covers loss or damage to your building and contents after a range of serious accidents, such as a fire, at your property. You can also buy combined or separate buildings and contents cover.
Aviva offers the convenience of obtaining a business insurance quote either online or via phone.
Aviva: What Sets it Apart From Its Competitors? Aviva has been one of the UK’s premier insurers for over 320 years. Backed by a long history and established brand recognition, Aviva offers a sense of security and stability. Their financial strength assures policyholders they can rely on them to fulfil claim, and they offer a wider variety of insurance products compared to many competitors. This allows you to potentially find all your insurance needs (car, home, life, business, travel) under one roof.
What Do Staff Think of Aviva? Employees at Aviva generally have a positive experience, appreciating the company’s supportive work environment and strong emphasis on work-life balance. We’ve seen on their Glassdoor reviews that the organisation is praised for its comprehensive benefits package and competitive salaries. Their employees also value the opportunities for career development and professional growth that Aviva offers. However, some reviews mention that the company’s large size can sometimes lead to bureaucratic hurdles and slower decision-making processes.
Aviva Latest News ‘Aviva top of the pile for US bank Jefferies’.
Read more here .
‘Legal & General vs Aviva: which is the best share to buy today?’.
Read more here .
‘Aviva hires Westgarth as head of retirement distribution’.
Read more here .
Aviva Awards
General Insurer of the Year (10th year running) – British Insurance AwardsGeneral Insurer of the Decade – British Insurance AwardsExcellence in Risk Management – Gold Award – Insurance Times AwardsSustainability Initiative of the Yea r – Bronze Award – Insurance Times AwardsExcellence in Professional Development – Bronze Award – Insurance Times AwardsInsurance Times Industry Achiever – Awarded to Group CEO Amanda BlancFTSE4Good Index – Recognised for strong ESG practicesCarbon Disclosure Project (CDP) A- Rating MSCI ESG Rating of AAA Sustainalytics ESG Risk Rating (Low Risk)
Improvements of Aviva over the Years We like that Aviva provide clarity upfront during the quote process, saving time for potential applicants. It’s easy to make a claim over the phone, and some claim lines are open 24/7. Their online portal makes it easy to access business information, quotes and claims (which are usually available for 30 days), however in order to change any details to your policy you will need to contact their customer support team.
Issues of Aviva Over the Years While some customers praise their experience, there are also online reviews mentioning slow claims processing or difficulty reaching customer service representatives. In addition, depending on the insurance product, pre-designed plans offer slightly less flexibility compared to highly customisable options from some competitors on our list.
How to Purc hase Aviva
Our Verdict on Aviva Aviva is a well-known player in the insurance world, known for their superior customer service. For example, their award-winning claims service boasted a 98% success rate in 2019 and settled 24% of all home insurance claims within five days.
Aviva presents itself as a viable option to us for small businesses seeking insurance coverage, although there are some considerations to bear in mind. Their direct purchasing platform is more tailored towards self-employed individuals and micro-enterprises, with limitations on coverage for larger businesses requiring broker assistance.
It’s also worth noting that Aviva may not cover certain occupations or activities, such as handymen or restaurant owners, and they may avoid higher-risk work scenarios. Notably, Aviva does not offer cyber insurance, which could be a concern for businesses heavily reliant on technology. Overall, we think that Aviva’s business insurance products offer robust features, making them worth considering for coverage needs.
Other Useful Links About Business Insurance
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.