RingCentral vs Zoom Phone 2026 | Which VoIP System Is Better for UK Businesses?
Quick answer
RingCentral and Zoom Phone are both leading cloud-based business phone systems, but they serve slightly different needs.
👉 RingCentral is best for businesses wanting a fully-featured, all-in-one VoIP system
👉 Zoom Phone is best for businesses already using Zoom that want simple, cost-effective calling
You can expect the following pricing:
RingCentral: £12-£30+ per user/month
Zoom Phone: £8-£20+ per user/month
👉 Choose RingCentral for advanced features and scalability, and choose Zoom Phone for simplicity and lower costs
👉 Compare RingCentral vs Zoom Phone quotes and save up to 40% →
Contents
RingCentral vs Zoom Phone: Side-by-Side Comparison
Feature Breakdown: RingCentral vs Zoom Phone
Which Is Cheaper?
Best Option By Business Type
Pros and Cons
Key takeaways 2026
Zoom Phone is often cheaper and easier to set up
RingCentral offers more advanced telephony features
Zoom is ideal if you already use Zoom Meetings
RingCentral is better for growing or complex businesses
Both support remote and hybrid working
How do we work?
Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: May 2026
RingCentral vs Zoom Phone: Side-by-Side Comparison
Feature
RingCentral
Zoom Phone
Typical cost
£12-£30+
£8-£20+
Best for
Full VoIP system
Simple calling
Ease of use
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Setup
Quick
Very quick
Calling features
Advanced
Good
Video conferencing
Built-in
Best-in-class (Zoom)
Integrations
Extensive
Good
Analytics
Advanced
Basic–moderate
Mobile app
Excellent
Excellent
Scalability
Very high
High
Feature Breakdown: RingCentral vs Zoom Phone
Feature
RingCentral
Zoom Phone
Winner
Call quality & reliability
Excellent
Excellent
Draw
Ease of use
Very intuitive
Extremely simple
Zoom
Telephony features
Advanced routing, queues
More basic features
RingCentral
Video conferencing
Strong
Industry-leading
Zoom
Setup & onboarding
Quick
Very fast
Zoom
Integrations
Large ecosystem
Good but smaller
RingCentral
Analytics & reporting
Advanced dashboards
Basic insights
RingCentral
Scalability
Enterprise-ready
SME to mid-market
RingCentral
Best for
Complex business needs
Simplicity & cost
–
Quick takeaway from the table
Zoom Phone wins on simplicity and cost
RingCentral wins on features and scalability
RingCentral vs Zoom Phone: Pricing Comparison
Zoom Phone pricing (UK 2026)
Starts from ~£8/user/month
Pay-as-you-go or bundled calling plans
Often cheaper if you already use Zoom
RingCentral pricing (UK 2026)
Starts from ~£12.99/user/month
Higher tiers unlock advanced features
Add-ons may increase total cost
👉 Zoom Phone is usually the cheaper option and RingCentral offers more value for feature-heavy businesses
Best Option By Business Type
Small businesses & startups: Zoom Phone
Best for:
Teams already using Zoom
Businesses wanting quick setup
Cost-conscious companies
Simple call handling needs
Growing SMEs: RingCentral
Best for:
Multi-department teams
Businesses needing call queues & routing
Companies scaling headcount
Hybrid teams with more complex needs
Remote teams: Zoom Phone
Seamless integration with Zoom Meetings
Minimal setup required
Easy onboarding for staff
Enterprise or call-heavy teams: RingCentral
Advanced routing
Better analytics
Stronger contact centre capabilities
Pros and Cons
RingCentral Pros
Feature-rich VoIP platform
Advanced call handling
Strong integrations
Highly scalable
RingCentral Cons
Higher cost
Slightly more complex setup
Some features require upgrades
Zoom Phone Pros
Very easy to use
Lower cost
Excellent video integration
Fast deployment
Zoom Phone Cons
Fewer advanced telephony features
Limited analytics compared to competitors
Not great for complex call routing
Final Verdict
👉 Choose Zoom Phone if you want a simple, cost-effective phone system that works seamlessly with Zoom and choose RingCentral if you want a fully-featured VoIP system with advanced call handling and scalability
For most UK businesses in 2026:
Zoom Phone = simpler & cheaper
RingCentral = more powerful & scalable
👉 Compare RingCentral vs Zoom Phone quotes now and save up to 40% →
FAQs: RingCentral vs Zoom Phone
Is Zoom Phone cheaper than RingCentral?
Yes, Zoom Phone typically starts at a lower monthly cost.
Is Zoom Phone good for business use?
Yes, especially for small teams and businesses already using Zoom.
Which is better for call centres?
RingCentral, it has more advanced routing and reporting.
Can I use Zoom Phone without Zoom Meetings?
Yes, but it works best when used together.
Do both support remote working?
Yes, both platforms are built for remote and hybrid teams.
Related VoIP Guides & Resources
Compare VoIP Systems & Costs
👉 Compare VoIP quotes and save up to 40% →
VoIP Comparisons & Key Decisions
VoIP Providers UK
VoIP Software & Phone Systems
Features, Setup & Performance
Security, Compliance & Technical Guides
Industry & Use Case Guides
Hardware & Equipment
Help & FAQs
👉 Compare Business VoIP Quotes Now
✔ Save up to 40% on costs
✔ Free, no-obligation quotes
✔ Trusted UK providers
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.
With over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .
Before joining CompareYourBusinessCosts, I worked across various industries, gaining hands-on experience in HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .
My goal is simple: to help UK businesses make informed, confident decisions when choosing products and services that improve efficiency and save money.