Top IT Support For Business in the UK – Reviews Technology is at the core of business operations, now more than ever. But the complexities of IT systems and strategies can be challenging if you don’t have the right expertise in your team. Below, we’ll explore what IT consultancy entails, some advantages and disadvantages, the typical costs, and whether it’s the right fit for your organisation.
If you would like to read more information or learn more about MSPs. you can do so here .
UK IT Support For Business Providers Our Top 2 Overall IT Support For Business Providers 2025:
Focus Group 4. 8 stars for their exceptionally knowledgeable staff. Daisy Group – 4. 7 stars for their great range of features and excellent customer service
How have we selected these providers?
Finding the ideal IT consultancy provider to drive your business forward is a crucial decision, and to empower your choice, we’ve identified the most essential features and will assess providers based on these key areas (scored out of five):
Strategic Expertise & Technical Acumen: Does the provider possess a deep understanding of your industry and technological requirements? We evaluate their ability to deliver tailored solutions, ensuring strategies align with measurable business objectives.Comprehensive Service Offering & Reporting: Can they manage and optimise your IT infrastructure across various areas (cloud services, cybersecurity, system integration)? Do they offer regular, detailed reports to track project milestones, system performance, and ROI? Is their reporting clear, actionable, and customised to your specific needs?Seamless Integration & Collaboration: Here, we assess their ability to integrate with your existing systems and collaborate effectively with internal teams. Transparency, flexibility, and regular reviews are key indicators of a strong partnership.Client Support : Responsive and knowledgeable support is vital for addressing technical issues and providing ongoing guidance. We value providers that prioritise effective communication and proactive solutions.Competitive Pricing: Transparent pricing models with clear cost breakdowns are crucial. We evaluate the provider’s value proposition—what sets them apart from competitors? Additionally, we ensure their fees reflect the level of expertise and services offered.
Why listen to our reviews?
For over a decade, our team has been a trusted resource, guiding businesses towards impactful IT solutions. We leverage in-depth analyses and unbiased reviews to empower informed decision-making.
Our team’s extensive knowledge of the IT consultancy landscape, combined with experience across various providers, allows us to identify the perfect fit for your business’s unique goals.
The UK IT consultancy market is brimming with talented providers, each with distinct specialties and approaches. While we strive to deliver the most comprehensive recommendations, the ideal choice depends on your specific needs, budget, and long-term objectives.
Let us navigate the options and connect you with the perfect IT consultancy partner to drive your business success!
For a comprehensive comparison, use our comparison tool today.
Topics covered in this article include:
What is IT Support For Business IT Support For Business or IT consultancy (sometimes referred to as technology consulting), can give your business expert advice and services to help you leverage technology effectively. IT consultants work will work with you closely to assess your technological needs, recommend solutions to help solve your concerns, and help you to implement strategies that align with your short- and long-term business goals.
These services can include:
improving cybersecurity to implementing cloud solutions
optimising IT infrastructure
and managing digital transformations.
An IT consultant can work independently, as part of a specialised consultancy firm, or within a broader technology services company, so you have flexibility to ensure their services align with your business needs and goals. Their overall goal is to ensure that technology adds value to your organisation by increasing your efficiency, improving security, and driving innovation.
Benefits of IT Support For Business Firstly, IT consultants can bring you super specialised knowledge and experience in various technology domains, which can be invaluable when tackling complex IT challenges or implementing new systems, or simply if you don’t have the resources or team with this particular type of expertise.
We know from experience that hiring a full-time IT team can be costly, especially for small to medium-sized businesses with small budgets – so IT consultancy provides access to high-level expertise without long-term commitment.
By outsourcing your IT strategy and problem-solving, you can focus on your core competencies while leaving technical complexities to the experts.
IT consultants also provide customised recommendations specific to your individual business needs, based on your organisation’s unique goals, industry, and challenges – they will discuss all of this with you in depth to ensure you are on the same page.
IT consultants can identify vulnerabilities in your cybersecurity and thus implement safeguards and ensure you are compliant with regulations.
As your business grows, IT consultants can help scale your technology systems to meet your growing demands (and vice versa if necessary!)
Disadvantages of IT Support For Business While often cost-effective in the long term, we are also aware that for many businesses, upfront consultancy fees can be significant.
Over-reliance on external consultants might leave you more vulnerable if your consultant is unavailable in a pinch, or if knowledge transfer is incomplete if they were to change roles/companies etc.
External consultants may not fully understand the nuances of your organisation’s culture or industry, so it’s essential to work closely with them at the beginning, and regularly throughout their service, to ensure your plans and goals align.
Some consultancies may focus on immediate fixes rather than long-term strategies unless explicitly directed – again, communication is key!
Cost of IT Support For Business IT consultancy costs vary greatly depending on quite a few factors. Things like the scope of work, your chosen consultant’s expertise, and your organisation’s size and needs will all influence how much you will be expected to pay for your IT consultant’s time.
Keeping that in mind, here are some common pricing models:
Pricing model
Typical costs
Considerations
Hourly rates
£50 – £200/hour
· Best for smaller projects or when scope is uncertain.
· Costs can escalate quickly if project timelines are not well-defined.
· Higher rates for specialists (cybersecurity, AI, etc.).
Project-based Pricing
£5,000 – £100,000+
· Suitable for projects with defined scope and deliverables
· Provides budget predictability.
· Thorough upfront planning is crucial.
Retainer agreements
£1,000 – £10,000+/month
· Ideal for ongoing support and proactive maintenance
· Provides consistent access to consultants.
· Best for businesses with predictable IT needs
Customised packages
Varied
· Offers flexibility to tailor costs to specific needs and budgets.
· Requires careful negotiation and clearly defined scope.
We know that these costs may seem significant, but we want to reiterate the value gained from using these services (such as optimised systems, increased efficiency, and improved security) often outweighs the initial investment.
Should You Use IT Support For Business Use our handy table below to figure out if IT consultancy is right for your business needs:
Factor
Low/minimal Moderate High/significant
Recommendation
Complexity of IT needs
Simple, stable systems
Moderate complexity, some integration
Complex infrastructure, frequent updates
Strongly consider
Internal expertise
Dedicated IT team with strong expertise
Limited internal IT expertise
No dedicated IT team or limited skills
Strongly consider
Budget considerations
Tight budget, limited resources
Moderate budget, willing to invest
Sufficient budget, willing to invest in long-term growth
Consider
Scalability goals
No significant growth plans
Moderate growth, potential for expansion
Rapid growth, major technological overhauls
Strongly consider
Security concerns
Minimal security risks
Moderate security risks, basic security measures in place
High security risks, frequent cyber threats
Strongly consider
Strategic initiatives
No major technology initiatives planned
Planning minor technology upgrades or implementations
Implementing major digital transformation projects
Strongly consider
IT Support For Business Providers
Focus Group
Daisy Communications
Exponential-E
Capgemini
Deloitte
EY (Ernst & Young)
PwC (PricewaterhouseCoopers)
Focus Group
Our performance rating of Focus Group out of 5 stars:
Our Overall Rating 4.8 out of 5 stars
Strategic Expertise & Technical Acumen 4 .7 out of 5 stars
Comprehensive Service Offering & Reporting 4 .8 out of 5 stars
Seamless Integration & Collaboration 4.7 out of 5 stars
Client Support 4 .8 out of 5 stars
Consultancy Pricing 4 .7 out of 5 stars
What other people think of Focus Group:
Real Customer Reviews:
Summary:
Focus Group IT consultancy excel in security, network coverage and speed, and their customers are impressed with their extensive range of features. Generally, customers seem satisfied with their overall customer support and experience.
Customer reviews:
Focus Group : The design & how it affects users:
Focus Group’s IT consulting services begin with a thorough evaluation of a company’s existing infrastructure, then, their team of trained specialists identifies areas for improvement or optimisation and provides a comprehensive IT strategy to maintain and operate the new system efficiently.
We think this approach ensures that the solutions are tailored to the specific needs of your business to ensure success.
Focus Group : What sets it apart from its competitors?
Focus Group offers a wide range of services, including IT support, telecoms, connectivity, mobile, and cyber solutions, providing you with a one-stop-shop for their technology needs.
They specialise in guiding small businesses to make informed technology decisions.
With numerous offices across the UK, Focus Group offers localised support.
Features of Focus Group
They provide fully managed, cost-effective IT support, working closely with internal your team to align IT services you’re your business objectives and ensure compliance with industry standards.
Their services include consulting, implementation, and management, with a focus on evaluating infrastructure, identifying areas for improvement, and providing strategies to maintain efficient operations.
Focus Group can assist you with in developing and implementing digital transformation strategies, providing impactful and innovative design processes to enhance technological capabilities.
Pros and Cons of Focus Group
Pros and Cons of Focus Group
Pros
Cons
Comprehensive service offerings
Tailored solutions
Localised support
They are experts at digital transformations.
They are cost-effective.
They have great customer feedback
They have limited enterprise-scale focus.
There is a lack of transparency on recent updates.
There is a potential over-reliance on external support.
They don’t provide any info on 24/7 support
Our own experience with the pros & cons of Focus Group:
We think that for SMEs, Focus Group remains a top-tier choice, with a strong reputation and a commitment to helping businesses succeed through innovative IT strategies.
The evolution of Focus Group over the years:
Improvements:
In August 2024, Focus Group was awarded the prestigious Cloudflare New Partner of the Year award, signifying its deep understanding of cloud technology.
In August 2024, Focus Group received Cisco’s well-regarded Secure Connect Powered Managed Services accreditation, enhancing its credibility in providing secure managed services.
In February 2024, Focus Group announced the availability of Microsoft Copilot, offering businesses a suite of assistive AI features to transform work processes.
Issues:
We think that while they are our top contender, Focus Group could greatly benefit from advertising some pricing (even if just a ballpark) for potential customers, as not having transparent pricing can deter some companies with limited budgets.
How can I sign up with Focus Group?
Our concluding thoughts on Focus Group:
Overall, we think that Focus Group’s comprehensive and tailored approach to IT consulting services makes them a valuable partner for businesses seeking to enhance their technological infrastructure, which is why they are our top pick of IT consultancy providers. Their emphasis on localised support and customised solutions, particularly for small businesses, sets them apart and is why we rate Focus Group’s IT consulting services at 4.8 out of 5 stars.
Daisy Communications
Our performance rating of Daisy Communications out of 5 stars:
Our Overall Rating 4.7 out of 5 stars
Strategic Expertise & Technical Acumen 4 .6 out of 5 stars
Comprehensive Service Offering & Reporting 4 .8 out of 5 stars
Seamless Integration & Collaboration 4.7 out of 5 stars
Client Support 4 .5 out of 5 stars
Consultancy Pricing 4 .6 out of 5 stars
What other people think of Daisy Communications:
Real Customer Reviews:
Summary:
From our extensive research on genuine customer reviews, customers tend to think Daisy is very well priced compared to others the market and provides very support for IT consultancy. Overall Customer satisfaction seems to be very high, although they do have some mixed reviews, but the speed of resolution of issues seems to be quick for business customers.
Customer reviews:
Daisy Communications : The design & how it affects users:
We think Daisy Communications’ IT consultancy services are designed to provide end-to-end solutions, encompassing strategy, procurement, design, implementation, monitoring, management, recovery, training, and even recycling and destruction! We think their holistic approach ensures that you will receive comprehensive support throughout your technological journey, facilitating seamless integration and optimal performance.
Daisy Communications : What sets it apart from its competitors?
There are several factors that distinguish Daisy Communications to us in the competitive IT consultancy landscape and they are:
That Daisy offers a wide array of services, including Unified Communications, Cyber Security, Cloud solutions, Connectivity, Operational Resilience, and Modern Workplace services.
Their collaborations with leading global technology vendors ensure that Daisy provides cutting-edge solutions tailored to specific business needs.
With 20 locations across the UK and a skilled workforce of over 1,100 employees, Daisy ensures localised support and rapid response times.
Features of Daisy Communications
Daisy provides end-to-end managed IT services.
Their technical experts assist in consultancy, design, and implementation, ensuring solutions are tailored to meet specific business objectives.
Daisy offers a tailored suite of support and managed services for both new solutions and existing environments, including dedicated, syndicated, and hybrid service desk models.
Pros and Cons of Daisy Communications
Pros and Cons of Daisy Communications
Pros
Cons
Clear pricing structure
Highly knowledgeable support team
Can offer tailored packages.
Mixed reviews
Customers report hidden costs
Our own experience with the pros & cons of Daisy Communications:
We think Daisy are experts in the industry and are able to offer businesses tailored packages that can be adapted to suit changing and growing business needs. It’s pretty straightforward to combine any of their packages, which reduces the number of contracts and providers you have to deal with.
The evolution of Daisy Communications over the years:
Improvements:
In May 2022, Daisy acquired Communicate Better, an award-winning managed technology provider of IT, mobile, telephony, and telematics.
In May 2024, Daisy Corporate Services announced plans to combine with Wavenet, creating the UK’s largest independent IT managed services provider.
In the 2023 financial year, Daisy reported a 56% year-on-year revenue increase to £209 million, with EBITDA up 65% to £52 million.
Issues:
We’ve seen on their Glassdoor page that employee reviews indicate mixed experiences, with some expressing concerns about management support and workplace culture.
In addition, instances have been reported where additional services were added to customer accounts without explicit consent, leading to unexpected charges which underscores to us the need for clearer communication and transparent billing practices.
How can I sign up with Daisy Communications?
Our concluding thoughts on Daisy Communications:
Overall, we think Daisy Communications stands out as a comprehensive IT consultancy provider, as they offer such a wide range of services that are backed by their strategic partnerships and a strong UK presence. While there are areas for improvement, we think their commitment to delivering tailored solutions is evident, which is why we rate Daisy Communications’ IT consultancy services at 4.7 out of 5 stars.
Exponential-E
Our performance rating of Exponential-E out of 5 stars:
Our Overall Rating 3 out of 5 stars
Strategic Expertise & Technical Acumen 4.5 out of 5 stars
Comprehensive Service Offering & Reporting 3 out of 5 stars
Seamless Integration & Collaboration 4.9 out of 5 stars
Client Support 2.6 out of 5 stars
Consultancy Pricing 2 out of 5 stars
What other people think of Exponential-E:
Real Customer Reviews:
Summary:
We won’t lie – recent reviews of Exponential-e are not great and have dampened their previously stellar reputation. There are quite a few disgruntled customers, and it seems they could benefit from addressing their customers issues to improve their standing with their existing customers.
Customer reviews:
Exponential-E : The design & how it affects users:
Exponential-e’s IT consultancy services are structured to provide comprehensive support throughout the entire project lifecycle, which includes and initial assessments, strategic planning, implementation, and ongoing management. By adopting a solution-oriented approach combined with strong project governance, their aim is to deliver projects of any size with minimal disruption and maximum value.
We think that this meticulous design ensures that users experience seamless integration and enhanced performance of their IT systems.
Exponential-E : What sets it apart from its competitors?
Exponential-e offers a fusion of complementary technologies, including a carrier-class network and cloud infrastructure.
They provide world-class managed security, risk management, and consultancy services to optimise resilience, secure critical data, and streamline compliance.
Since its foundation, Exponential-e has focused on delivering the best customer service in the UK.
Features of Exponential-E
They can assist you in accelerating technology adoption and digital transformation initiatives, ensuring that your IT systems align with business goals.
Exponential-e supports businesses in transitioning to cloud-based solutions.
They offer comprehensive cyber security advisory services, including risk assessments, strategy development, and implementation of security measures.
Pros and Cons of Exponential-E
Pros and Cons of Exponential-E
Pros
Cons
They have a comprehensive service portfolio.
They also have a strong focus on innovations.
They have government-grade security standards.
They offer customised solutions.
They have public sector expertise
Their pricing is definitely on the higher end.
Their services are likely to be complex for small businesses.
They have a limited geographic focus outside the UK.
Their recent reviews are not great
Our own experience with the pros & cons of Exponential-E:
We think that smaller businesses or those with budget constraints will probably find Exponential-E’s services less accessible or overly complex, but for businesses that prioritise innovation, security, and tailored expertise, we think Exponential-e remains an excellent partner in navigating today’s technological landscape.
The evolution of Exponential-E Over the years:
Improvements:
The company achieved the CAS(T) certification from the National Cyber Security Centre (NCSC) for its Smartwires, WAN, VPLS, Internet, and HSCN services.
Exponential-e was ranked 46th in The Sunday Times BDO Profit Track 100, climbing 43 places from the previous year.
Issues:
The only significant issue we have encountered with Exponential-E is the recent influx of poor customer reviews, and if they address these issues, we think they remain a great option for your IT consultancy needs.
How can I sign up with Exponential-E?
Our concluding thoughts on Exponential-E:
While we think Exponential-e’s comprehensive and integrated approach to IT consultancy services positions them a company worth looking into, we do think they need to address their recent poor reviews to ensure their reputation isn’t tarnished. Regardless, we like their robust service portfolio, so if you have a trustworthy account manager, they could be a great fit.
Capgemini
Our performance rating of Capgemini out of 5 stars:
Our Overall Rating 3.8 out of 5 stars
Strategic Expertise & Technical Acumen 4 .5 out of 5 stars
Comprehensive Service Offering & Reporting 4 out of 5 stars
Seamless Integration & Collaboration 4 out of 5 stars
Client Support 2 out of 5 stars
Consultancy Pricing 2.7 out of 5 stars
What other people think of Capgemini:
Real Customer Reviews:
Summary:
Capgemini’s IT consultancy services receive mixed feedback from both clients and employee – on Glassdoor, the company holds a 3.8 out of 5-star rating based on over 72,000 reviews, indicating a generally positive employee experience. However, consumer-focused platforms like ComplaintsBoard feature some client grievances, with Capgemini holding an average consumer rating of 2 stars from 9 reviews, highlighting to us quite a few areas for improvement in client satisfaction.
Customer reviews:
Capgemini : The design & how it affects users:
Capgemini’s IT consultancy services are designed to provide comprehensive solutions tailored to their clients’ individual needs, and their approach focuses on integrating advanced technologies to enhance operational efficiency and drive digital transformation.
Capgemini : What sets it apart from its competitors?
With a strong international footprint, Capgemini offers extensive resources and expertise across various industries.
The company provides a wide range of services, including cloud solutions, artificial intelligence, and cybersecurity.
Capgemini invests in research and development to stay ahead in technological advancements.
Features of Capgemini
They assist businesses in transitioning to digital platforms to enhance efficiency and competitiveness.
They offer cloud integration and management to provide scalable and flexible IT solutions.
They can help implement robust security measures to protect client data and IT infrastructure.
Pros and Cons of Capgemini
Pros and Cons of Capgemini
Pros
Cons
They have diverse service offerings.
They have global expertise.
They have a strong focus on innovation
They have pretty inconsistent client satisfaction based on their reviews.
There are some concerning reports from past and current employees that suggest to us areas for improvement in growth opportunities and compensation.
Our own experience with the pros & cons of Capgemini:
Client experiences with Capgemini vary, as while some praise the company’s comprehensive service offerings and professional expertise, others have raised concerns regarding service delivery and responsiveness. For instance, certain clients have reported communication and project management issues, highlighting the need for more consistent client engagement.
The evolution of Capgemini Over the years:
Improvements:
Capgemini has been proactive in addressing market challenges and enhancing its service offerings, and they have made strategic investments in artificial intelligence and cloud services to meet evolving client demands.
Issues:
Despite efforts to improve, some clients continue to report issues related to service consistency and communication, and we’ve seen that there have been instances where clients felt that project timelines were not adequately managed, leading to delays and dissatisfaction.
How can I sign up with Capgemini?
Our concluding thoughts on Capgemini:
Overall, we think that Capgemini is a formidable player in the IT consultancy sector, offering a broad spectrum of services backed by global expertise. Though we do think that attention to consistent service delivery and client communication is essential, and by addressing these areas, Capgemini can further boost their rating/reputation in our books.
Deloitte
Our performance rating of Deloitte out of 5 stars:
Our Overall Rating 4.1 out of 5 stars
Strategic Expertise & Technical Acumen 4 .5 out of 5 stars
Comprehensive Service Offering & Reporting 4 .5 out of 5 stars
Seamless Integration & Collaboration 4 out of 5 stars
Client Support 2 .5 out of 5 stars
Consultancy Pricing 3 .7 out of 5 stars
What other people think of Deloitte:
Real Customer Reviews:
Summary:
Deloitte’s IT consultancy services receive generally positive employee feedback, indicating a favourable work environment. On Glassdoor, consulting employees rated Deloitte 4.3 out of 5 stars, based on 921 company reviews. However, specific client reviews on platforms like Trustpilot are limited, making it challenging to provide a comprehensive summary of their customer experiences.
Customer reviews:
Deloitte : The design & how it affects users:
Deloitte’s IT consultancy services are designed to assist organisations in modernising their IT functions through next-generation managed services, and we think that this approach aims to reposition IT as a reliable business value driver, enhancing operational efficiency and effectiveness.
Deloitte : What sets it apart from its competitors?
Deloitte offers various services, including technology strategy, business transformation, and next-generation managed services.
Deloitte invests in research and development to stay ahead of technological advancements, offering clients cutting-edge solutions.
Deloitte Global released its “Technology, Media & Telecommunications (TMT) 2025 Predictions” report, forecasting pivotal trends in Generative AI and the TMT sector.
Features of Deloitte
They can help you modernise your IT functions to become reliable business value drivers.
They provide strategic guidance to help clients navigate technological changes and effectively transform their business operations.
They can offer solutions aimed at enhancing your organisational performance through effective IT strategies.
Pros and Cons of Deloitte
Pros and Cons of Deloitte
Pros
Cons
They have very diverse service offerings.
They have global expertise.
They have a strong focus on innovation
Their employees have strong work-life balance concerns.
They have limited UK customer reviews
Our own experience with the pros & cons of Capgemini:
While specific client reviews are limited, employee feedback that we’ve seen provide some insight into the company’s operations. For example, technology consultants have rated their compensation and benefits at Deloitte with 4.4 out of 5 stars, based on 359 anonymously submitted employee reviews, indicating to us a very positive internal environment!
The evolution of Deloitte Over the years:
Improvements:
Deloitte has been positioned as a Leader in the IDC MarketScape: Microsoft Implementation Services Worldwide 2024 Vendor Assessment.
Deloitte is known for focusing on upskilling its workforce to ensure the delivery of cutting-edge solutions.
Deloitte has proactively addressed market challenges and enhanced its service offerings.
Issues:
There aren’t many UK-based reviews to go off. However, the concerns raised by employees regarding work-life balance and long hours are likely to affect client service delivery and satisfaction, and we think that addressing these internal challenges may help mitigate any related customer issues.
How can I sign up with Deloitte?
Our concluding thoughts on Deloitte
Overall, we think Deloitte are certainly worth looking into in the IT consultancy sector because they offer their clients a broad spectrum of services backed by global expertise. We do think they could benefit by encouraging some new client testimonials by UK customers in order to solidify their reputation within the UK.
EY (Ernst Young)
Our performance rating of EY out of 5 stars:
Our Overall Rating 3.7 out of 5 stars
Strategic Expertise & Technical Acumen 4 out of 5 stars
Comprehensive Service Offering & Reporting 4 .2 out of 5 stars
Seamless Integration & Collaboration 4.7 out of 5 stars
Client Support 2 out of 5 stars
Consultancy Pricing 2 .5 out of 5 stars
What other people think of EY:
Real Customer Reviews:
Summary:
Ernst & Young (EY) has an overall rating of 3.7 out of 5, based on over 99,769 reviews left anonymously by employees on Glassdoor, which indicates to us that most employees have a good working experience at EY.
Customer reviews:
EY : The design & how it affects users:
EY’s IT consulting services are designed to assist organisations in aligning their technology strategies with overall business objectives, and their offerings include technology strategy and digital foundation design, technology capability assessment, and technology operating model design.
EY : What sets it apart from its competitors?
EY offers a wide range of services, including technology strategy, business transformation, and performance improvement.
EY invests in emerging technologies (such as artificial intelligence and blockchain).
With a strong international footprint, EY leverages its global network to deliver consistent and high-quality services across various markets.
Features of EY
They can assist you in developing and implementing technology strategies that align with your business goals.
They can help you sustain long-term improvement through various performance enhancement initiatives.
They can help you adopt emerging technologies to drive innovation.
Pros and Cons of EY
Pros and Cons of EY
Pros
Cons
They have diverse service offerings.
They also have global expertise.
They have a strong focus on innovation
They have limited customer reviews in the UK
Our own experience with the pros & cons of EY:
While we can’t find many recent reviews from UK customers regarding their IT consulting services, employee feedback provides some insight into the company’s operations. For example, technology consultants have rated their compensation and benefits at EY with 3.5 out of 5 stars, based on 840 anonymously submitted employee reviews, indicating a generally positive internal environment.
The evolution of EY Over the years:
Improvements:
EY has focused on upskilling its workforce to ensure the delivery of cutting-edge solutions.
Issues:
While this seems to be a common theme in the industry, we’ve noticed a lot of employee reviews regarding poor work-life balance and long hours and think this could be addressed in order to provide better service and a nicer work environment.
How can I sign up with EY?
Our concluding thoughts on EY
Overall, EY are definitely worth considering for your IT consulting services as they can offer you with a broad spectrum of services backed by their global expertise. We like their commitment to innovation and think that if they can improve their employee experience, they will be able to provide their customers with exceptional service and further enhance their reputation in the UK market.
PwC
Our performance rating of PwC out of 5 stars:
Our Overall Rating 3.7 out of 5 stars
Accounting Features & Functionality 4.5 out of 5 stars
Reporting & Compliance 4.2 out of 5 stars
Integration & Scalability 3 out of 5 stars
Customer Support & Security 2 out of 5 stars
Pricing & Transparency 3 out of 5 stars
What other people think of PwC:
Real Customer Reviews:
Summary:
PwC’s IT consulting services receive generally positive feedback from employees, indicating a favourable work environment and on Glassdoor, Technology Consulting employees have rated PwC with 4.0 out of 5 stars, based on 697 reviews, suggesting a high level of employee satisfaction.
Customer reviews:
PwC : The design & how it affects users:
PwC’s IT consulting services are designed to assist you in aligning your technology strategies with overall business objectives. From what we’ve seen, their approach integrates advanced technologies to enhance operational efficiency and drive digital transformation.
PwC : What sets it apart from its competitors?
PwC offers a wide range of services, including technology strategy, business transformation, and performance improvement.
PwC invests in emerging technologies showing their commitment to innovation.
PwC leverages its global network to deliver consistent and high-quality services across various markets.
Features of PwC
They can assist you in in developing and implementing technology strategies that align with your future business goals.
They can help you achieve your strategic goals and sustain long-term improvement.
They can help you to embrace emerging technologies to maintain a competitive advantage.
Pros and Cons of PwC
Pros and Cons of Capgemini
Pros
Cons
They have a comprehensive range of services that can be tailored to various business needs.
They have a strong international presence.
They continuously invest in new technologies
They don’t have many recent client reviews
Our own experience with the pros & cons of PwC:
While we can’t find many recent Trustpilot reviews, we’ve noticed that some employees have noted that long hours are not uncommon on projects.
The evolution of PwC Over the years:
Improvements:
In January 2025, the European Union selected a consortium led by PwC and Slovak software company Sféra to develop a joint purchasing platform for critical minerals and energy.
In November 2024, PwC appointed Matt Wood, formerly Amazon’s Vice President of AI, as its inaugural Chief Technology and Innovation Officer.
PwC announced a new flexible work arrangement, termed the ‘Deal,’ allowing its 22,000 employees greater autonomy over their working hours post-pandemic.
Issues:
In 2023, PwC Australia was embroiled in a significant controversy when a senior partner misused confidential government tax information to benefit clients. This breach of trust led to the sale of PwC’s government consulting business to Allegro Funds for a nominal amount, aiming to protect approximately 2,000 staff and 130 partners.
Again, a common issue within the industry, but the employee reviews we’ve read have highlighted challenges related to work-life balance, particularly during the “busy season” from January to April where auditors often work extended hours, leading to stress and burnout.
How can I sign up with PwC?
Our concluding thoughts on PwC
PwC is one of the “Big Four” professional services firms, offering a broad spectrum of consulting, audit, tax, and advisory services. As a global leader in IT consulting, we’ve seen evidence that PwC provides comprehensive solutions tailored to help you modernise your technology, enhance performance, and achieve digital transformation. We think that PwC delivers value through its expertise and global presence but must address ethical concerns and employee well-being to maintain its leadership position in the industry.
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Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
