Elevate UK (formerly Telcom): Review, Prices, Features + More! Quick Answer
Elevate UK (formerly Telcom) is one of the UK’s leading business connectivity providers, offering dedicated leased lines, fibre broadband, and fixed wireless internet with symmetrical speeds up to 100Gbps and 100% uptime guarantees. Ideal for urban businesses needing fast installation (as little as 20 days) and ultra-reliable connectivity.
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Transparent, impartial, and data‑driven reviews made by a team of expert humans, never AI generated – here’s exactly how Compare Your Business Costs helps you find the best deals from trusted UK providers: click here
Authored by: Ally Cox (Business Technology & B2B Services Specialist 10+ Years’ Experience)
Reviewed by: James Ward (Telecoms Specialist, 12+ Years Experience)
Last Updated: November 2025
We’ve written all about leased lines, and you can read about our top providers here .
Elevate UK: Our performance rating out of 5 stars:
Our Overall Rating ⭐ 4 out of 5 stars
Speeds Available ⭐ 4.2 out of 5 stars
Price ⭐ 4 out of 5 stars
SLA ⭐ 4.5 out of 5 stars
Customer Satisfaction ⭐ 3.5 out of 5 stars
Support ⭐ 4 out of 5 stars
Contents:
Benefits of Elevate UK Leased Lines
Downsides of Elevate UK Leased Lines
What Does Elevate UK Leased Lines Offer?
How Much Does a Elevate UK Leased Line Cost?
Elevate UK Leased Lines Products
Elevate UK Leased Lines Decision Making Guide
What Other People Think of Elevate UK Leased Lines
What Do Staff Think of Elevate UK Leased Lines?
Our Verdict on Elevate UK Leased Lines
How have we rated Elevate UK Leased Lines?
For every provider we assess, including Elevate UK leased Lines, we rate them out of five stars on the five most important categories we have researched for the product/service offering. You can read about our review process & methodology here .
Why listen to our reviews?
With over ten years of experience evaluating Elevate products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
🔍 What is Elevate UK? Elevate UK is a business-focused internet provider delivering dedicated leased line services to companies across major UK cities and their leased lines offer high-speed, symmetrical connectivity with guaranteed uptime, 24/7 monitoring, and scalable bandwidth options up to 100Gbps.
✔️ Speeds from 100Mbps up to 100Gbps
✔️ Fibre & wireless options for flexible installation
✔️ Guaranteed 100% uptime with AlwaysOn backup
✔️ Rapid installation—often within 20 days
✔️ Proactive 24/7 network monitoring & support
Summary of Elevate UK Leased Lines: Real Reviews 🟢 Positive Elevate UK reviews
✅ Businesses praise the guaranteed uptime & AlwaysOn backup.
✅ Fast installation times (20 days or less) are a major plus.
✅ Scalable speeds help businesses adapt as they grow.
🔴 Negative Elevate UK reviews
❌ Availability limited outside major cities
❌ Premium pricing may not suit smaller businesses
❌ Wireless options may not be as reliable as fibre in some cases
Positive Elevate UK Leased Lines Customer Reviews
Elevate UK Leased Lines: What To Expect as a User
Elevate UK Leased Lines: The Design & How it Affects Users:
Feature Elevate UK Leased Lines
Download & upload speeds 100Mbps – 100Gbps
Symmetrical speeds Yes
Service Level Agreement (SLA) 100% uptime guarantee
Connection tType Fibre & Fixed Wireless
Installation time As little as 10 days
Backup solution Automatic failover
Support 24/7 monitoring & rapid response
Elevate UK Leased Lines Vs Competitors
Feature ElevateUK BT Leased Line Virgin Media Business
Speeds 100Mbps – 100Gbps
100Mbps – 10Gbps
100Mbps – 10Gbps
Connection type Fibre & Wireless
Fibre
Fibre
Uptime guarantee 100% with AlwaysOn
99.99%
99.9%
Installation time ~20 Days
45-90 Days
30-90 Days
Backup solution AlwaysOn
Optional Add-on
Optional Add-on
Price Moderate – High
High
Moderate
Elevate UK Leased Lines Latest News ‘New CEO at booming Manchester telcom Telcom’.
Read more here .
‘Full Fibre UK Network Operator Telcom Appoints New CEO’.
‘Telcom Picked for Phase 2 of New Cardiff Full Fibre Network Build’.
Read more here .
Improvements of Elevate UK Leased Lines Over the Years
Expanded network with fibre and wireless infrastructure for rapid deployment
100Gbps connectivity added to support high-demand businesses
Strengthened AlwaysOn backup solutions for guaranteed 100% uptime
Improved scalability, allowing businesses to adjust bandwidth as needed
Issues with Elevate UK Leased Lines Over the Years
Premium pricing, so it might not be suitable for smaller businesses
Limited coverage, mainly focused on urban areas
Over-provisioning risk for businesses that do not require high data capacity
How to Purc hase Elevate UK Leased Lines
✅ we think they are great for:
✔️ Businesses needing guaranteed 100% uptime & backup solutions.
✔️ Companies in urban areas looking for fast installation (within 20 days).
✔️ Businesses requiring high-speed, scalable leased lines (up to 100Gbps).
❌ We don’t think they will be ideal for:
❌ Businesses in rural areas (Elevate UK primarily operates in cities).
❌ Small businesses looking for a budget-friendly option.
❌ Companies needing lower-speed options (under 100Mbps).
So, do we think Elevate UK is worth it?
✔️ Yes – If you need high-speed, low-latency, and 100% uptime.
✔️ Yes – If rapid installation (20 days or less) is a priority.
✔️ No – If you need a budget option or rural availability.
⚖️ Our overall rating: ⭐⭐⭐⭐ (4/5)
Frequently Asked Questions About Elevate UK (formerly Telcom) What is Elevate UK?
Elevate UK is a business internet provider formerly known as Telcom, offering fibre and fixed wireless leased lines with speeds up to 100Gbps and 100% uptime guarantees and they focus on connecting UK businesses in urban areas with ultra-fast, secure, and scalable connectivity.
Is Elevate UK the same as Telcom?
Yes- Elevate UK is the new brand name for Telcom following its 2023 merger with Luminet and the rebrand reflects the company’s expanded fixed wireless network and its mission to deliver next-generation business connectivity.
Where is Elevate UK available?
Elevate UK primarily operates in major UK cities such as London, Manchester, Birmingham, Leeds, and Cardiff, and availability for leased lines and wireless connections may vary by postcode, so it’s best to request a quote to confirm coverage in your area.
How fast are Elevate UK leased lines?
Elevate UK offers symmetrical upload and download speeds starting at 100Mbps and reaching up to 100Gbps making them ideal for bandwidth-intensive operations.
How long does installation take?
Elevate UK is known for fast installation times, often connecting new customers in as little as 10–20 working days, significantly quicker than traditional fibre-only leased line providers.
What makes Elevate UK different from BT or Virgin Media?
Unlike many fibre-only providers, Elevate UK combines fibre and fixed wireless technology to deliver faster installs, guaranteed uptime through its AlwaysOn backup, and flexible deployment options which is especially useful for businesses in multi-tenancy buildings or hard-to-reach areas.
How much does an Elevate UK leased line cost?
Prices typically range from £150–£400 per month for 100Mbps, £400–£1,000 for 1Gbps, and £1,000+ for 10Gbps connections, but the costs depend on your location, contract term, and bandwidth requirements.
Is Elevate UK good for small businesses?
While Elevate UK is designed for SMEs and larger enterprises, smaller businesses that rely on mission-critical uptime and fast speeds may still find value in its reliability and performance. However, pricing may be higher than standard business broadband.
Does Elevate UK provide a backup connection?
Yes, every Elevate UK leased line includes AlwaysOn automatic failover, ensuring 100% uptime by switching instantly to a backup network if your main line ever fails.
How can I get a quote or sign up?
You can request a quote directly on the Elevate UK website or compare prices with other leased line providers on using our handy quote tool.
Other useful links about leased lines include:
Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.