Business Broadband & Phone Deals: The Ultimate Guide 2024 In this article, we’re spotlighting the leading business broadband providers in the UK. Our experts have put together a thorough review based on real customer feedback, insights from staff, and our own expert analysis from over a decade of experience comparing telecom and broadband providers.
Our Top 2 Broadband Providers in April 2024: XLN – 4.2/5 stars for their outstanding customer support
Daisy Communications –4.4/5 stars for their substantial technical expertise and knowledge
How have we selected these providers?
For each provider we evaluate, we allocate a score out of five based on the most pertinent comparable features and benefits we’ve chosen for business broadband: price, usability, features/add-ons, customer rating/satisfaction, and speed of deployment.
We’ve chosen these five comparable features for Business Broadband for the following reasons:
Price : In business, cost-effectiveness is paramount. Why pay more when you can receive equivalent or superior service elsewhere?Usability : Over the years, Business Broadband has evolved to encompass various aspects of business operations. Therefore, it’s crucial to have a system that is user-friendly and tailored to your business needs.Features/Add-ons: While one feature may be ideal for one business, it might be superfluous for another. We aim to help you find the provider that offers the precise services you require without any omissions. Customer Rating/Satisfaction: Naturally, it’s essential to heed the feedback from genuine customers. By considering both positive and negative reviews, we ensure you’re well-informed before making your decision.Speed of Deployment : Simply put, when you’re ready to commence, you don’t want to wait weeks or months for your service to become operational, especially when you have a business to manage!
Why listen to our reviews?
With over a decade of expertise in comparing telecom products, our team boasts a rich background, including our CEO’s tenure at Exponential-e, a renowned telecoms firm in London. We are committed to delivering thorough analyses to offer our users impartial reviews for informed decision-making. For further details on our review and testing processes for products, services, and providers, please click here. While we strive to offer our users the most detailed recommendations based on our knowledge and research, it’s important to note that there are over 150 broadband providers in the UK, each with unique features and benefits that could be perfectly suited to your company.
For a comprehensive comparison use our comparison tool today here .
Topics covered in this article include:
What is Business Broadband? Business broadband is a faster version of regular broadband with extra features and exceptional customer support, which you can tailor to your business needs, and to top it off – you usually get a solid service-level agreement (SLA) to back it up.
You can count on your business broadband being more reliable than your regular home broadband, with uptimes of over 99%. Whilst it is generally more expensive, you pay for what you get, and the benefits make up for these higher costs. Overall, business broadband serves as a vital infrastructure component, and it can empower you to operate your business efficiently and communicate effectively.
Below are some key differences between business and residential broadband:
Differences Between Business and Residential Broadband
Feature Business Broadband Residential Broadband
Speed
Faster
Varies
Reliability
More reliable
Less reliable
Security
Enhanced security
Standard security
Customer Support
Priority support
Standard support
Features
More features
Fewer features
Cost
Higher cost
Lower cost
How Does Business Broadband Work? Broadband works by transmitting data at high speeds over various types of networks, allowing users to access the internet, stream videos, download files, and perform other online activities more efficiently than with traditional dial-up connections.
What are the Benefits of Business Broadband?
The number one benefit that business broadband will bring your company is increased efficiency , which means higher productivity. This is because faster and more reliable internet speeds enable your employees to download and upload files quicker and connect seamlessly to video calls, eliminating the lag and encouraging a continuous workflow.
Number two on our list is the ability to provide enhanced customer service . This is because having reliable internet ensures the smooth operation of customer service channels like email, live chat, and video calls.
Improved Collaboration : Next, business broadband facilitates seamless collaboration between teams, both within the office and remotely, offering you and your team improved collaboration . The ability to work together on projects in real time will foster better communication and teamwork.Business broadband plans typically offer more robust security measures than residential options. Firewalls, intrusion detection systems, and business-grade encryption help safeguard sensitive company data, minimising the risk of cyberattacks and keeping your business compliant with GDPR.
Next, reliable broadband with uptime guarantees offered by business broadband plans minimises downtime that could disrupt operations, boosting your business continuity.
Lastly, having business broadband will help future-proof your business and enable realistic and scalable growth . With it, you can utilise cloud-based technology, empower your team and provide a seamless workflow.
What are the Disadvantages of Business Broadband?
Business broadband packages are undoubtedly more expensive than residential packages due to their additional services and features, which can be tailored to different business needs. Regardless of this, the initial setup costs can be hefty, so you should consider this when looking at your broadband budget and requirements.
If you sign up for business broadband, you will likely get guaranteed uptime. However, outages are not inevitable and may still occur.
You may experience unpredictable speeds, mainly during peak times.
Be sure to watch out for data limitations or caps, and if this is relevant to your needs, choose a higher package.
While most broadband packages are known for their robust security features, some enhanced features are available as add-ons at additional costs.
Every company has a different approach to customer service; some are great, and others… well – that’s why we are here, so read our reviews and decide which company is best suited to you.
How Much does a Business Broadband System Cost? Here’s a rough estimate for average business broadband costs in the UK:
Business Broadband Cost Comparison
Superfast speeds to 80Mb
Average speeds of 76mb
Average speeds of 152mb
Average speeds of 63 Mb
Minimum speed guarantee
Unlimited downloads
Unlimited downloads
Unlimited downloads
12-month promotion on a 24-month contract
12–24-month contract
24-month contract
18-month contract
From £15.95 p/m
From £21.98p/m
£29.50 p/m
£22.50 p/m
What are the Types of Business Broadband? If you operate in a more rural part of the country business broadband may not be an option, so unfortunately your location is a big indicator if and what business broadband will be available to you. The good news is that these areas are expanding constantly, and if it is not available to you just yet, you could be stuck using DSL, satellite or mobile hot spotting. Nevertheless, if your business is located in a more populated area, cable or DSL internet, dedicated internet and fibre are all viable solutions.
Fibre Optic Broadband (FTTP):
If FTTP is available in your area, it’s definitely worth considering, as it will give you the best download and upload speeds. Fibre can often outperform even the most reliable cable internet packages.
With an average cost of around £45,000 to £60,000 per mile to lay fibre optic cables, availability in more rural areas might be limited for the time being, as fibre optic infrastructure is still being rolled out across the UK, so major cities and business hubs are more likely to have it installed.
This kind of business broadband is ideal for businesses who rely on a hefty amount of internet usage, including anything cloud-based (applications, conferencing, storage etc.)
Fibre to the Cabinet (FTTC):
The next is a popular choice for businesses requiring high speeds but lacking access to FTTP, as it offers significantly higher speeds than a traditional ADSL connection.
ADSL Broadband:
ADSL is the most traditional and widely available type of business broadband. However, be warned that Openreach plan to switch this off by December 2025, potentially even earlier in more rural areas.
While it is more suitable for businesses with basic internet needs like email, web browsing, and light cloud applications, if you don’t already have it, we do not recommend signing up or installing any type of ads broadband as it will be redundant within the next year or so.
5G
If you run a business on the go, mobile devices running on 5G networks could prove to be a viable solution in the right circumstances.
If you don’t need an excessive amount of data, 5G offers a perfectly acceptable and sometimes even preferred solution as it is simple to set up and requires minimal effort to maintain – as long as you’re within range of a mobile tower!
What are the Features of Business Broadband? While business broadband can be almost entirely tailored to your business needs and requirements, some of the main features that will give you an edge over a standard broadband connection.
The most obvious and important feature of business broadband is the higher amount of speed, and therefore reliability, that it provides.
Faster downloads and uploads ensure seamless access to cloud applications (a must in this day and age!). In short, minimal downtime guarantees uninterrupted business operations.
Another essential feature for almost any business is the guarantee of enhanced security, including robust features like firewalls, and business-grade encryption protect sensitive data from any potential lurking nasty threats.
Anyone who has dealt in any business operation knows the importance of dedicated customer support, which gives business broadband a big competitive boost over residential, in our opinion justifying the higher costs. Businesses will almost always receive priority support for faster issue resolution, allowing you to get on with things if something goes awry.
We can’t skip over the vast array of advanced features that are offered with business broadband, that you just can’t get elsewhere. Things like static IP addresses, symmetrical speeds, bandwidth management tools, and scalability allows for tailored plans suited to your company’s size and evolving needs.
Business Broadband and Working from Home As remote work becomes the norm, having a dedicated home office network is crucial for productivity and security. Separate from the family network, it ensures smooth operations and protects work equipment from potential risks like malware. With a backup connection from a different provider, you mitigate the impact of outages, ensuring seamless workflow during critical tasks.
What to Consider When Choosing a Business Broadband Provider Choosing a business broadband package might initially seem overwhelming due to the sheer difference in options and pricing. Don’t fret though – just run through our essential checklist to help make an informed decision:
Firstly, your employee count will dictate the type of business broadband you require. This means the number of staff members utilising the internet heavily influences the required bandwidth – for example, a larger workforce will demand higher internet speeds to prevent slowdowns and congestion. It also depends on the type of work you are doing. For example, three or four architects sending high-quality files, taking regular video calls, and working on large documents will require a substantially higher amount of internet than twenty hairdressers who need basic web applications to manage their customer database.
So, when assessing your employee count, it is essential to assess how your business uses the internet. As we mentioned, tasks such as video conferencing, accessing cloud storage, and transferring large files demand substantially more bandwidth than basic web browsing and email usage.
Unfortunately, the next is predominantly out of your control, but it is essential to consider all the same. The availability of diverse business broadband options varies by location. Consult with local internet service providers (ISPs) to explore available plans and the speeds offered in your area. Many UK companies also offer a free postcode checker option when looking for broadband packages.
Another significant consideration will be your budget and the financial commitment you can make to your broadband connection. This is because business broadband packages typically incur more significant costs than residential alternatives due to enhanced features and reliability. Establishing a budget for your internet services and selecting a plan that meets your requirements is essential.
Business Broadband Providers Reviews Now you are fully up to date about Business Broadband, here is our 2024 summarised list and reviews of the UK’s best providers.
We want to remind you that the best broadband provider will change based on what a company or individual needs so be sure to run a full market comparison based on your specific needs with our handy comparison engine here .
XLN Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 4.4/5
Price 5 /5
Usability 4 /5
Features/Add-ons 4 .5/5
Customer Ratings 4 .2/5
Speed 4 .5/5
What other people think of XLN:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
XLN: Video from a user’s perspective
XLN: Visual from a user’s perspective:
Don’t have time to watch the video guide? Here’s a visual of the XLN interface so you know what to expect:
XLN: The design & how it affects users:
XLN offers three business broadband packages, their full fibre broadband & cloud voice offering 50+ exclusive add-ons. Their simple to-set-up free public wi-fi service comes at just £15 per month, making it suitable for businesses with a low budget.
XLN: What sets it apart from its competitors?
XLN is unique because it focuses exclusively on small businesses, allowing it to provide specialised and expert advice. Its commitment to customer satisfaction is evident through the Biz Hub section on its website. This hub offers valuable resources for small businesses, including various tools and industry insights. A comprehensive help page with FAQs and contact information also ensures you can easily find the answers you need.
Their achievements further demonstrate XLN’s dedication to customer service. In 2018, they won the Customer Satisfaction award at the Customer Experience Awards and were a runner-up in both the Best Utilities and Best Contact Centre categories. In 2021, they won three awards at the UK Business Awards .
Pros and Cons of XLN
XLN Pros and Cons
Pros Cons
Wide array of utility services offered.
Packages include unlimited calls.
Diverse broadband options available.
Discounts are available for the initial year of a two-year contract.
Useful Bizhub
Primarily caters to small to medium businesses.
Absence of business-exclusive customer reviews.
Lack of transparency regarding broadband speeds.
Our own experience with the pros & cons of XLN:
XLN’s Bizhub is a nice touch, offering tools, tips, advice and insights into the industry. They certainly live up to their name, as their price points suit independent retailers and small businesses. While this may be suitable for some, it, of course, is not a one-size-fits-all, so if you are an SME looking for a more bespoke package, we don’t think XLN would be the right fit for you. We have found that XLN’s customer service is exceptional, and their tech support team really know what they are doing.
Summary of real XLN reviews:
Users think that XLN offer user-friendly broadband plans with good customer service and a free public Wi-Fi option, ideal for small businesses. However reviews show that they lack transparency in pricing and might not be the best fit for businesses needing the fastest speeds.
Improvements:
It seems that in recent years XLN have really prioritised their customer service and technical support, proven by their vast array of positive reviews that are flooding the review pages.
Issues:
Many customers report a lack of transparency with their packages, noticing add-ons on bills that have not been discussed prior. Based on recent reviews, XLN seems to be making efforts to rectify this. However, it is a reminder always to read contracts and be vigilant about what you are signing up for.
How can I purchase XLN?
You can check out XLN’s latest products and offers here .
Our Overall Thoughts on XLN Business Broadband
To choose the best business broadband, aligning it with your company’s needs is crucial as requirements vary across enterprises. XLN’s focus on small businesses differentiates it from larger providers like BT and TalkTalk. Moreover, its free public Wi-Fi offers value for businesses considering this feature. While XLN may not offer the fastest speeds compared to providers like Virgin Media or dedicated leased lines, its reliability and customer support make it a viable option for businesses prioritising consistent connectivity and responsive assistance. For more information on XLN Business, click here .
Daisy Communications
Our performance rating out of 5 stars:
Our Overall Rating 4.4/5
Price 4 /5
Usability 4/5
Features/Add-ons 4.7/5
Customer Ratings 4.6/5
Speed 4.3/5
What other people think of Daisy:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
Daisy: The design & how it affects users:
Daisy Communications has been known in the past for not offering customers clear instructions and guidelines on how to set up their new products and services. They have sought to improve this recently, as you can see across their various user support guides. They also offer live support for users needing instant clarification, which you can access through the Daisy MyAccount during standard operating hours.
Daisy: What sets it apart from its competitors?
Daisy really can’t be beaten on price. They offer a double-data deal, giving customers 1Gbps for the price of 500Mbps (on a 36-month contract). If that long of a contract doesn’t appeal to you, they offer free installation on 12-month contracts and appealing cost-effective bundles. As you can add hosted telephony solutions, networking, mobile plans, and cloud services, Daisy could be a one-stop shop.
Pros and Cons of Daisy
Daisy broadband pros and Cons
Pros Cons
· Cost-effective solutions
· Bespoke packages
Poor customer reviews
Not many online reviews
Unreliable customer support
Our own experience with the pros & cons of Daisy:
Daisy Communications could be seen as a provider that can ‘tick all the boxes’ in terms of what they offer. Their range of services and packages reduces the amount of admin and contracts we need, which is invaluable in our busy environment. While their lack of presence across popular review sites such as G2 or Capterra, their multitude of positive Trustpilot reviews can put you at ease. Their knowledgeable customer support team and installation engineers are friendly and professional.
Summary of real Daisy reviews:
Although there are quite limited reviews, the ones they have claim that Daisy offers competitive prices and bundles phone, mobile, and cloud services, making them a potential one-stop shop for businesses. On the other hand, their negative reviews mention difficulties with customer service, misleading sales practices, and unreliable connections.
Improvements:
Daisy has proven themselves able to adapt to the ever-changing and fast-paced needs of the industry. They are known to offer bespoke and cost-effective solutions to existing customers who need to upgrade, showing that they truly care for their customer base. Customers have been known to stay with them for over 10 years, which is no small feat for such an ever-changing environment!
Issues:
The number one issue we’ve noticed that customers seem to have with Daisy is a lack of clarity with installation times, which is quite frustrating for customers. Although they seem to have been rectifying this recently based on their abundance of positive Trustpilot reviews, be sure to ask about installation times when signing up.
How can I purchase Daisy?
If you want to sign up with Daisy Communications, you can do so on their website here .
You can also find them on Gamma here .
Our Overall Thoughts on Daisy Communications Business Broadband
Daisy Communications receives negative feedback in several key areas, making them a less recommended choice for broadband service. Reviewers often mention difficulty reaching customer support and a lack of helpfulness when issues arise, which can be frustrating and lead to delays in resolving technical problems.
Some users allege that Daisy Communications misled them during the sales process, promising specific prices or features that weren’t delivered, and this lack of transparency can be a major concern for potential customers. Lastly, reviews mention issues with frequent outages, slow speeds, and overall connection instability. This inconsistency can significantly disrupt business operations that rely heavily on a reliable internet connection.
BT Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 3.8/5
Price 3 /5
Usability 5/5
Features/Add-ons 4.5/5
Customer Ratings 2/5
Speed 4.5/5
What other people think of BT:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
BT: Video from a user’s perspective
BT: Visual from a user’s perspective:
Don’t have time to watch the video guide? Here’s a visual of the BT interface so you know what to expect:
BT: What sets it apart from its competitors?
BT Business Broadband is renowned for its incredibly fast upload speeds. They are known for offering speeds of up to 76 Mbps for downloads and 19 Mbps for uploads. If you’re needing something a little faster, they also offer fibre optic broadband packages with up to 900 Mbps. This truly is unbeatable speed and because of the size of their network they can offer super-fast installation too. Smart hub routers offer substantial Wi-Fi ranges throughout office buildings designed with simplicity in mind they are incredibly easy to use and set up.
Pros and Cons of BT:
BT Business Broadband and Cons
Pros Cons
Highly rated for reliability and speed
Rapid expansion of full-fibre network ensures improved coverage and performance.
Selected packages offer 4G backup for uninterrupted connectivity
Customer service falls short compared to competitors
Our own experience with the pro’s & cons of BT:
BT really cannot be beaten when it comes to speed and reliability. This is probably due to the fact that BT relies on EE to provide 4G backup should their main broadband lines ever go down. While we know that they do not score the highest in their customer service reviews, they also by no means score the worst, which is pretty good for such a large provider. We like the simplicity of their tariffs which are transparent and varied, suitable for different business needs. Services cover over 95% of the UK meaning you’re more than likely to be able to sign up for their services.
Summary of real BT reviews:
Customers love that BT Business Broadband offers the best upload speeds in the market (up to 19 Mbps) and reliable connections with fast installation. They also comment on the excellent coverage across the UK. However, customer service reviews are only average, and some users report issues with communication and resolution times.
Improvements:
Perhaps what BT are best known for is their ability to provide a reliable service with their business broadband as they are responsible for installing the exchange lines, they cut out the middleman and they will fix any issues directly meaning that your repairs will happen quickly and effectively if needed.
Issues:
There is an Ofcom report on highlighting BT’s failings of open communication with their customers their target times for resolutions are slower than their main competitors which is quite disappointing given their size and network.
How can I purchase BT?
You can find the BT Business Hub here .
Check out the latest BT business broadband offers here .
Cable offers BT business deals here .
Our Overall Thoughts on BT Business Broadband
In the realm of broadband, businesses prioritize reliability above all else. BT, a leading figure in the British broadband landscape, stands out for its exceptional reliability, according to our survey findings. Recognised with Highly Commended awards for both reliability and speed, BT competes closely with Vodafone in these key categories.
Additionally, businesses value BT for its commendable performance in terms of value. Speed and reliability are paramount considerations for businesses when selecting a broadband provider, and BT excels in both domains, positioning itself as a top choice for businesses. Despite minor issues in customer service satisfaction, BT remains a formidable contender and the largest broadband provider in the country.
For more information on BT Business, click here .
Our performance rating out of 5 stars:
Our Overall Rating 3.3/5
Price 4/5
Usability 2.5/5
Features/Add-ons 4/5
Customer Ratings 2/5
Speed 5/5
What other people think of Virgin Media:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
Virgin Media: Video from a user’s perspective
Virgin Media: Visual from a user’s perspective:
Virgin Media: The design & how it affects users:
Virgin Media does not offer any ADSL packages, meaning that all of their business options are fibre. Therefore, their speeds are currently five to six times faster than the competitors’. This gives them an edge over their competitors right now, but once the big switch-off happens, we can expect to see a lot more competition within the market.
Virgin Media: What sets it apart from its competitors?
There is no doubt that what sets Virgin Media apart is its super-fast speeds – their Voom Gig1 plan offers 1000 Mbps download speed and 100 Mbps upload speed. They also claim a 12-hour working resolution time, but whether or not they uphold this promise depends on which reviews you read. Another great advantage over their competitors is the ability to combine packages, adding a phone line, 4G backup or Internet security to your packages for £7 extra a month.
Pros and Cons of Virgin Media
Virgin Media Pros and Cons
Pros Cons
Fastest headline speeds available on the market
Comprehensive tariffs tailored to various needs.
Poor customer service ratings.
Unreliable response times
Our own experience with the pros & cons of Virgin Media:
Virgin Media is undoubtedly not inundated with excellent customer service reviews online, but it’s worth remembering that these are often for business and personal services. We have found that if you are a business customer, you are prioritised over residential, and the wait times for resolving issues are much shorter. While their speeds certainly are enviable over their competitors, it depends on your location and whether or not you will be able to have this at your premises. We tried to set Virgin Media up at a central London location, and the installation time would be months. In the end, BT was able to set it up on the same day.
Summary of real Virgin Media Voom reviews:
Customer reviews show that Virgin Media’s service is limited in availability (covers only 60% of UK businesses currently) and suffers from unreliable connections and poor customer service.
Improvements:
Something that really sets Virgin Media apart for small businesses is that you don’t have to have a phone line installed if you’d like to set up one of their Voom packages. If you are in the right location, it is straightforward to get started. For businesses with more complex needs, the ever-growing list of add-on features can provide the bespoke solutions you need.
Issues:
As mentioned earlier, the main issue with Virgin Media is its network coverage. currently, they service just under 60% of UK businesses and households, hoping to extend this to 80% by 2026. In addition, they need to work on their reliability and customer service to maintain a loyal customer base.
How can I purchase Virgin Media?
You can access their website here .
You can check Virgin Media & O2 deals here .
You can look at all of Virgin Media’s business options here .
Our Overall Thoughts on Virgin Media Business Broadband
In recent years, major players in the broadband market have merged, such as Virgin Media with O2. This merger benefited Virgin Media Business customers with access to a 4G connection as a backup if their fixed-line connection fails. However, Virgin Media Business scored the lowest in reliability among major providers in our survey. While it offers fast connections and a variety of 4G backup and phone line options, reliability and customer service need improvement for Virgin Media Business to compete with top providers. For more information on Virgin Media Broadband, click here .
City Fibre
Our performance rating out of 5 stars:
Our Overall Rating 4.3/5
Price 4.5/5
Usability 4/5
Features/Add-ons 3.5/5
Customer Ratings 4.4/5
Speed 5/5
What other people think of City Fibre:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
City Fibre: Video from a user’s perspective
City Fibre: Visual from a user’s perspective:
City Fibre: The Design & how it affects users:
City Fibre partners with over 30 different broadband providers to offer a range of packages that provide full fibre experiences directly into your work or home. Their full fibre network currently services 8 million UK homes and businesses. If set up in your area, you can access high-speed Internet at lower costs.
City Fibre: What sets it apart from its competitors?
City Fibre aims to future-proof and completely transform the UK’s digital infrastructure. City Fibre offers an impressive range of dark fibre and active fibre services for businesses. But what really sets city fibre apart is that their duct network and full-fibre networks are purpose-built, independent from any other existing infrastructure providers
Pros and Cons of City Fibre
City Fibre Pros and Cons
Pros Cons
Ultra-Fast Speeds
Highly Reliable Connections
Future-Proof Technology
Wide Range of ISPs
Limited Availability
Potentially Higher Costs
Reliance on ISP for Features
Our own experience with the pro’s & cons of City Fibre:
City Fibre promises a 5-hour SLA for businesses, which customers are pretty happy with. Once set up, they’re known to be resilient, reliable, and responsive—all things that take a lot of boxes for business customers. There is no copper wiring to hold back the speed of their networks, meaning your business can have practically limited capacity with their services. However, whilst they are growing rapidly, they are still growing, so locations are limited. You can check their availability on their website for home and residential services.
Summary of real City Fibre reviews:
Customers do not like that availability is limited (currently covers 8 million locations), and setup might involve initial frustrations due to rapid network expansion. Although City Fibre customers do love that they offer ultra-fast, reliable full-fibre broadband through various ISPs (over 30!), ideal for businesses needing future-proof technology.
Improvements:
While City Fibre’s LDN network is limited, the company is dedicated to its cause and expanding every day. In 2021, it covered 40 million homes, and now it is over 80 million, a goal it originally set to achieve in 2025. Their partnership with over 30 providers makes the costs competitive and their broadband reliable.
Issues:
We guess what can be expected with any company that is rapidly expanding a fibre infrastructure across the UK is that there are a lot of complaints of subpar engineer work and cable installation. A lot of people are frustrated with the lack of communication when lines are being installed. However, this seems like a small-term loss for a long-term game for future-proof Internet.
How can I purchase City Fibre?
You can find the latest packages on their website here .
You can check out their deals on Compare Fibre here .
Our Overall Thoughts on City Fibre Broadband Systems
City Fibre, independently constructed in the UK, offers cutting-edge full fibre infrastructure to both home and business internet users, ushering in a new era of connectivity. Providing wholesale customers with unparalleled futureproof broadband, City Fibre stands out for its consistent reliability, exceptional gigabit speed and impeccable Services. By prioritising reliability, speed, and service excellence, City Fibre delivers a transformative internet experience that meets the evolving needs of its customers.
Unlike traditional copper wire “fake fibre” services, City Fibre’s direct connection to your organisation unleashes unrivalled speeds, unlocking your business’s full digital potential. The nature of their infrastructure means their packages are scalable and enable future growth, so we think they are a great option to invest in if they are set up in your area.
Sky Business
Our performance rating out of 5 stars:
Our Overall Rating 2.1/5
Price 1 .5/5
Usability 4/5
Features/Add-ons 4.5/5
Customer Ratings 1.6/5
Speed 1.8/5
What other people think of Sky:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
Sky: Video from a user’s perspective
Sky: Visual from a user’s perspective:
Sky: The design & how it affects users:
The Skype business hub is quite unique in that it uses advanced Wi-Fi technology to be able to connect up to 100 devices within your business. All of these hubs come with guest Wi-Fi and are made from 85% recycled plastic.
Sky: What sets it apart from its competitors?
To be completely honest, not much sets Sky apart, and it is very middle of the road in terms of service, reliability and speed. We do like that they offer three simple packages that come with straightforward features; however, we would like to see a fourth more accessible package for small companies who do not have the budget to stretch to their existing packages.
Pros and Cons of Sky
Sky Pros and Cons
Pros Cons
· 4G backup if your internet fails.
· Enhanced security features
· Guest-Wifi with their Sky Business Hub
Unimpressive speeds
Not very high value for money
Our own experience with the pros & cons of Sky:
Sky Business Broadband delivers our very middle-of-the-road service at a high price. Whilst they’re not the worst in any category, they are also not the best. There is quite a disparity amongst review sites for their customer service; however, it is widely believed that about 3/4 of their customer base is satisfied with their service. Their 4G promise is a comfort to businesses who cannot afford to be offline; however, their speeds just do not compare to others on the market. Sky includes many great features as standard with their packages; however, this alienates companies with smaller budgets as the add-ons are reflected in their pricing.
Summary of real Sky reviews:
Sky offers user-friendly business broadband with reliable connections (including 4G backup) and guest Wi-Fi hotspots. However, their speeds are just average and their plans can be expensive, especially considering limited features in the base packages.
Improvements:
Sky Broadband’s most significant edge is that its broadband packages include security, starting at standard for its Essential package and moving up to advance for its Plus package. Its packages include guest Wi-Fi, making its higher price points more forgivable.
Issues:
The highest Sky broadband package costs a whopping 4795 per month and offers only 500 Mbps of download speed. Although you can add a speed flex of up to 900 Mbps, it doesn’t come as standard, which is quite disappointing.
How can I purchase Sky?
You can check out their business brochures and packages on their website here .
You can also see deals on Broadband Finder here .
TechRadar offer Sky packages here .
Our Overall Thoughts on Sky Broadband Systems
Sky broadband may not be the most economical choice, but it offers three speeds, extensive coverage, and exceptional reliability backed by their 4G promise. It’s hard to get a clear grasp on their reviews because many of Sky’s residential and business reviews are combined on review sites. however, Sky Business appears to have well-organised customer service, and the simplicity of its three packages is commendable, avoiding overwhelming customers with numerous tariffs. However, there are evident areas for improvement in the core aspects of speed and reliability if Sky Business aims to compete with the top performers in the industry.
Sky is starting to establish a commendable reputation for its customer service standards. According to the latest Ofcom survey, Sky received the fewest complaints among major broadband providers. However, beyond its excellent customer service, there are areas of concern. Sky performed poorly compared to other major business broadband providers regarding value and speed. For more information on Sky Business, click here .
Vodafone
Our performance rating out of 5 stars:
Our Overall Rating 4.1/5
Price 4 .3/5
Usability 4 .2/5
Features/Add-ons 3/5
Customer Ratings 4 .4/5
Speed 4 .5/5
What other people think of Vodafone:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
Vodafone: Video from a user’s perspective
Vodafone: Visual from a user’s perspective:
Vodafone: What sets it apart from its competitors?
The Vodafone pulse packages, allowing customers to combine broadband and mobile deals, is incredibly useful if you are looking to minimise your admin time and reduce the amount of contracts you have. As they are primarily a mobile company, it should come as no surprise that they offer a 4G backup as standard.
Pros and Cons of Vodafone
Vodafone Pros and Cons
Pros Cons
Extensive Full-Fibre Coverage
Optional 4G Backup
Vodafone pulse connect packages.
Doesn’t offer the best prices or speeds.
Competitive Pricing Elsewhere
Our own experience with the pros & cons of Vodafone:
A significant benefit of Vodafone for businesses is the option for Vodafone pulls connect, which creates packages that let you collaborate your connectivity tools on a straightforward bill, saving you time and potentially money. There are 6 Vodafone broadband packages in both their Pro fibre and Full-Fibre services available, providing businesses of all sizes a solution to their internet needs.
Summary of real Vodafone reviews:
Vodafone customers like that they offer a variety of business broadband plans (including fibre options) with 4G backup for reliable connections. They claim to be cost-effective and transparent with pricing, which customers see as a big positive. However, some reviews mention frustrations with their automated customer service systems.
Improvements:
Vodafone have never really stood out as the cheapest option however they claim to save customers around 50% compared to BT and Sky. We like that they are upfront with all costs, meaning no hidden nasties on your bill after installation. According to Expert Reviews, Vodafone Business Customers rate their services at 92.5%, no easy feat in this industry!
Issues:
Like all companies adapting to the constantly evolving digital world, Vodafone customers complain about its chatbots and AI systems, saying they are unable to find efficient resolutions to their issues.
How can I purchase Vodafone?
You can access their website here .
You can find deals on Expert Reviews here .
You can find them on Compare Fibre here .
You can find Vodafone deals on Cable here .
You can find deals on TechRadar here .
Our Overall Thoughts on Vodafone Broadband Systems
While Vodafone boasts a substantial full-fibre network and offers 4G backup as an optional feature, it fails to distinguish itself significantly in a competitive market. Despite having a sizable network comparable to award-winning providers like Zen Internet, Vodafone’s offerings lack unique selling points. Unless presented with a compelling deal, especially for existing mobile phone customers, recommending Vodafone’s broadband becomes challenging.
Vodafone’s extensive full-fibre broadband network, established through collaborations with Openreach and City Fibre, extends its coverage to most of the UK. They claim they have the ‘widest footprint in the UK’. Additionally, drawing from its experience in the mobile market, Vodafone offers 4G backup as a premium feature. This provision proves invaluable in scenarios such as accidental broadband disruptions due to nearby construction work, ensuring uninterrupted connectivity during such incidents, which are more common than often perceived.
Vodafone appears to be heading in the right direction with their download speed guarantees, aiming to attract and retain customers, and a wide range of price points to suit a range of different needs. While Vodafone offers reliable connectivity at a lower-than-average price, it doesn’t stand out significantly from other major ISPs. For more information on Vodafone, click here .
TalkTalk Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 3.5/5
Price 4 .7/5
Usability 4/5
Features/Add-ons 2 .5/5
Customer Ratings 4 .8/5
Speed 1 .5/5
What other people think of TalkTalk:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
TalkTalk: Video from a user’s perspective
TalkTalk: Visual from a user’s perspective:
TalkTalk: The design & how it affects users:
The TalkTalk router is pretty straightforward to set up. If switching from another provider, there is usually no downtime for businesses.
TalkTalk: What sets it apart from its competitors?
It’s no doubt that the most significant selling point for talk is the low prices. For companies who do not need extensive Internet access or any elaborate add-ons, they are an excellent Internet solution. As TalkTalk are aimed at small businesses, they do not offer super-fast speeds, but sometimes this is unnecessary.
Pros and Cons of TalkTalk
TalkTalk Pros and Cons
Pros Cons
Really affordable tariffs
Quality Eero router equipment
Poor performance scores
Long-running customer service problems
Our own experience with the pros & cons of TalkTalk:
Customer service reviews for TalkTalk Business are incredibly mixed. We can see that Expert Reviews and YouGov surveys show that 4/10 customers are unhappy with their service. Whilst their crazily cheap tariffs seem to be a selling point, only 58% of customers think they provide excellent value for money. Their short contracts and low prices are a good selling point for small businesses that don’t have complex internet needs.
Summary of real TalkTalk reviews:
Customers believe that TalkTalk offers the most affordable business broadband plans with user-friendly setup. It should be noted that a lot of reviews also comment that their speeds are average, customer service is unreliable, and some there are also reports of customers feeling they do not getting good value for the price.
Improvements:
TalkTalk’s partnerships with Openreach and City Fibre have unlocked a huge potential market for the company, and as a result they are one of the UK’s largest internet providers.
Issues:
Whilst those aforementioned partnerships, combined with their partnership with Amazon (the Eero router) would imply that they can provide excellent speed and coverage, however this does not seem to equate to happy customers – they regularly achieve low reports of customer satisfaction and reliability.
How can I purchase TalkTalk?
You can find deals on their website here .
Expert Reviews offer TalkTalk Business deals here .
Find deals on TechRadar here .
Our Overall Thoughts on TalkTalk Systems
TalkTalk faces tough competition from new full-fibre providers offering high speeds at low prices. While historically affordable, TalkTalk’s prices no longer justify its shortcomings. Despite being budget-friendly, its poor scores in speed, reliability, and customer service deter many new potential businesses. As broadband becomes essential, consumers seek better value and service, prompting reconsideration of TalkTalk’s offering. For more information on Daisy Business, click here .
EE Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 3.3/5
Price 3/5
Usability 3.7/5
Features/Add-ons 4/5
Customer Ratings 1.4/5
Speed 4.5/5
What other people think of EE:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
EE: Video from a user’s perspective
EE: Visual from a user’s perspective:
EE: The design & how it affects users:
EE have partnered with BT, boosting their broadband reliability through the engineering that BT provides. Their full fibre Gigabit broadband is 4 times faster than standard fibre making it easy to set up, and simple to use.
EE: What sets it apart from its competitors?
EE’s partnership with BT has undoubtedly given it a big advantage over its competitors. They can now offer 1.6 Gbps download speeds, connecting up to 190 business devices at any time. This is quite hard to beat, making them one of the UK’s most reliable broadband providers.
Pros and Cons of EE
EE Pros and Cons
Pros Cons
High-Speed fibre options
Guaranteed Uptime (plan dependent)
Flexible plans
Enhanced security features
Dedicated business customer service
Optional add-on services
EE’s Fibre Max coverage might not be available in all areas.
High cost
Limited transparency on optional features
Contract length.
Our own experience with the pros & cons of EE:
If you have the budget, EE can be a great solution to your business broadband needs. however, being one of the top 4 providers means that they do come at a higher cost in saying that it may be worthwhile for your company due to all of the extra features that they can provide and their dedicated business customer service. If you need a bespoke package tailored to specific needs EE can provide this for you.
Summary of real EE reviews:
EE customers feel that the company offers some of the fastest and most reliable business broadband. and that they also provide various useful features like guaranteed uptime and enhanced security. However, they state that their plans can be expensive, with limited transparency on optional features, and some users report issues with customer service.
Improvements:
Being one of the largest providers EE can offer exceptional add-ons to their customers. It seems quite obvious that they would offer a 4G backup if there’s ever an issue with your broadband and they have a round-the-clock tech help desk which is a nice touch.
Issues:
Despite EE’s promises of super-fast connectivity, customers do not seem to be happy with their services. Only 69% of customers consider themselves satisfied with their connections, leaving them below average compared to others in the industry. According to Ofcom’s recent customer service data for EE, only 48% of complaints were wholly resolved in 2023.
H ow can I purchase EE?
You can check their latest deals on their website here .
You can find deals on the Independent here .
You can find BT and EE deals here .
Our Overall Thoughts on EE Business Broadband Systems
EE broadband is an excellent choice for individuals who prioritise a robust and dependable service such as existing EE mobile customers seeking integrated services, professionals working from home who rely on consistent internet access, or individuals who expect prompt and effective resolution of any broadband-related issues. Users who regularly stream high-quality TV shows and engage in online gaming. However, if cost savings are a priority, or if you prefer a straightforward broadband deal, alternative options may better suit your needs.
EE is highly regarded for its customer service and reliability, and opting for one of its slightly pricier packages may result in fewer issues during your contract period.
bOnline Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 4.1/5
Price 4.5/5
Usability 4/5
Features/Add-ons 4/5
Customer Ratings 4 .3/5
Speed 3 .8/5
What other people think of bOnline:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
bOnline: Video from a user’s perspective
bOnline: Visual from a user’s perspective:
bOnline: The design & how it affects users:
Primarily known as a VoIP provider bOnline use this to their advantage offering great deals for combined packages of VoIP mobile and broadband.
bOnline: What sets it apart from its competitors?
bOnline promise to handle your entire switch for you should you choose to leave your current provider for them. They also claim that as a small business broadband provider they will offer each and every one of their clients a personalised and tailored experience.
Pros and Cons of bOnline
bOnline Pros and Cons
Pros Cons
Range of online and VoIP packages
Introductory offers
Price match
Good Customer Reviews
Lack of enhanced broadband
Services cater to smaller Businesses.
Fault Line Limited Operating Hours
Our own experience with the pros & cons of bOnline:
We think that bOnline truly means what it says when it says it puts its customers first. With over 85% five-star ratings on Trustpilot, out of nearly 11,500 reviews, the results speak for themselves. However, apart from this, they do not have much of an online presence. Regardless of the simplicity that you’re after and the lack of a fast Internet connection, you really can’t go wrong here.
Summary of real bOnline reviews:
bOnline reviews shine with glowing reviews for small businesses with good customer service, VoIP integration, and competitive prices (including a price match guarantee). However, customers feel that their broadband speeds are not the fastest and their services are primarily targeted towards smaller companies.
Improvements:
bOnline offer affordable prices (and a price match guarantee!) Under competitive range of full fibre options to suit any small business needs. Combine this with their excellent customer reviews and the ability to add on a VoIP package, and bOnline prove themselves to be a strong contender in a competitive market.
Issues:
As bOnline target small businesses, they do not offer very impressive speeds, however they caveat this by offering a UK lowest price guarantee and short contracts which are generally appealing to smaller companies.
How can I purchase bOnline?
Our Overall Thoughts on bOnline Business Broadband
bOnline now provides an extensive array of internet and telecommunications services tailored to small businesses across the UK. These services encompass broadband, phone systems, website design, local and national SEO, domain names and email, alongside comprehensive website support. The 8.3 out of 10 rating on BusinessFibre.co.uk i s a positive indicator, suggesting that a significant portion of users have had a good experience with bOnline.
With a commitment to competitive pricing, bOnline offers a price match guarantee, ensuring that their rates remain highly competitive. If customers come across lower landline rental charges elsewhere, bOnline pledges to match the price. Over the past decade, bOnline has garnered recognition through the receipt of over 25 awards, including TechTrack awards, National Business Awards, and BVCA Award, attesting to their dedication to excellence and innovation in the industry. We think bOnline have proven themselves as a worthy candidate in the competitive industry of business broadband.
Colt Business Broadband
Our performance rating out of 5 stars:
Our Overall Rating 4.1/5
Price 2.2/5
Usability 3/5
Features/Add-ons 5/5
Customer Ratings 4.7/5
Speed 4.8/5
What other people think of Colt:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
We could not find a bad review from a UK based customer on Colt Technology based off their broadband services!
Colt: Video from a user’s perspective
Colt: The design & how it affects users:
Colt Services are pretty complex and would be difficult for companies without a dedicated IT department to oversee. This is generally not an issue for Colt customers, who are usually large or enterprise-sized businesses.
Colt: What sets it apart from its competitors?
Colt has received over 100 independent industry awards and has over 30 years of experience as a leader in the market. They offer a wide range of services, including dark fibre connections, dedicated Internet, ethernet, VPNs cloud connect services, VoIP, colocation, DDos Mitigation, and many more.
Pros and Cons of Colt
Colt Pros and Cons
Pros Cons
High-Performance and Scalable
Extensive Global Network
Guaranteed Service Level Agreements (SLAs)
Customer Service Focus
Future-Proof Solutions
Higher costs
Limited Availability for Smaller Businesses
Complexity for Non-Technical Users
Our own experience with the pros & cons of Colt:
Colt Technology does not have much of an online presence, but it certainly has a Global one! While their immense size and global presence might deter smaller companies due to their technical complexity and higher costs, for SME-sized businesses and above, they can create bespoke tailored packages with no need to be big or complex.
Summary of real Colt reviews:
Colt users believe that the company offers high-performance, customizable business broadband with global reach and excellent customer service. On the other hand, negative reviews state that their plans are complex, expensive, and better suited for large enterprises with dedicated IT staff due to limited availability for smaller businesses.
Improvements:
Colt sees themselves as pioneers of future technology, prioritising sustainability and adhering to the highest governance ethics and regulation standards. A company that prioritises and invests in sustainable solutions is always a welcome competitor to a saturated market, although you could hardly call Colt a new competitor—as they have over 30 years of experience across 60 companies.
Issues:
Whether or not this is an issue will depend on the size of your company and what you are looking for, but we would say that Colt is not a one-stop shop for all-size businesses but rather a better-suited full large-sized businesses and enterprises with complex infrastructure needs. While Colt has impressive reviews spanning across Europe, Asia, and Australia, there are not many reviews based in the UK, even though they’re a London-based company.
How can I purchase Colt?
You can purchase a fibre package here .
You can check their security add-ons here .
You can review their business connect solutions here .
Our Overall Thoughts on Colt Business Broadband
Colt positions itself as a forward-thinking provider, committed to offering future-proof solutions that adapt to evolving business needs and technological advancements. This strategic approach enables businesses to remain ahead in a rapidly changing digital landscape. However, we do not explicitly recommend Colt business broadband based on the available reviews. However, as always it is recommended to do further research to make an informed decision about Colt business broadband as we don’t think they are a good fit for small businesses or SME’s and are better suited to larger businesses with complex needs.
Our performance rating out of 5 stars:
Our Overall Rating 4/5
Price 4.2
Usability 3
Features/Add-ons 3.5
Customer Ratings 4.6
Speed 4.7
What other people think of Community Fibre:
Real customer reviews:
Positive Customer Reviews:
Negative Customer Reviews:
Community Fibre: Video from a user’s perspective
Community Fibre : Visual from a user’s perspective:
Community Fibre: The design & how it affects users:
Community Fibre includes their high-quality router for free as part of their deals; there is no landline required for their services, making it simple to set up and get going.
Community Fibre: What sets it apart from its competitors?
Community Fibre claims to be London’s best-quality broadband provider, providing a wide choice of Gigabit business broadband and industry-leading 5 giga fast options. In addition, they have exceptionally high customer satisfaction reports and replied to over 98% of complaints on Trustpilot, which is the most we’ve seen.
Pros and Cons of Community Fibre
Community Fibre Pros and Cons
Pros Cons
Ultra-Fast Speeds
Reliable Fibre Optic Technology
Business-Centric Features
Flexible Contracts
Community Fibre’s network is still under development, and coverage might not be available in all areas.
Add-ons as standard come at higher costs compared to basic business broadband options.
Focus on London City
Our own experience with the pros & cons of Community Fibre :
If you’re based in London, Community Fibre are an excellent choice for reliable, high-speed fibre internet. They offer flexible contracts and have great reviews from their loyal customer base. However, we have found that their availability and location is quite restrictive, but they are constantly expanding so in the next couple of years this probably won’t be an issue.
Summary of real Community Fibre reviews:
Users are confident that Community Fibre offers ultra-fast, reliable fibre broadband for businesses in London, with lots of positive comments on their features like free routers, no landline requirement, and flexible contracts. Customer service is generally praised for being responsive and helpful, however, their availability is limited (mainly focused on London) and some users experienced installation delays or issues with their third-party installers.
Improvements:
City Fibre offers new customers hassle-free installation combined with a 60-day satisfaction guarantee. They offer shorter contracts than their competitor, and customers will only incur a £4 out-of-contract increase should that lapse. They seem pretty transparent with their customers, who are quite happy with their services.
Issues:
While Community Fibre does not have many negative reviews, those that it does have complain of the company not meeting its SLA promises. In saying this, Community Fibre is quick to respond to these complaints online, further proving its dedication to customer support—both good and bad.
How can I purchase Community Fibre ?
You can find their most up-to-date deals on their website here .
You can find deals on Money Supermarket here .
GoCompare offer Community Fibre Deals here .
Our Overall Thoughts on Community Fibre Business Broadband
After doing some research, it appears that users experienced installation delays due to a lack of routers, and some had negative experiences with the third-party company used for installations. However, users also mentioned fast and reliable speeds and excellent customer service – arguably the best among their competitors.
Overall, the reviews are mixed. Some users had positive experiences with the installation, while others had negative experiences. Speeds seem to be reliable, and customer service is good. However, these are mostly from London-based reviews, so services may differ once you leave the big city.
While their speeds are not the fastest, they are not the worst either, and compared to virgin media, Sky and BT, they do offer the cheapest deal and the best customer service.
Business Broadband FAQS How long does installation take?
It’s crucial to inquire about installation and lead times from different providers as they can vary. Depending on the criticality of the timescale for your business, this question holds significance. Typically, lead times for business broadband installation range from around 10-15 days.
What should I ask my potential provider?
Do you have any guarantees?
What Support do you offer?
What is included in the quote?
Are there any hidden costs?
How long is the contract?
What other services do you provide?
How long does installation take?
What is my likely speed?
What is FTTC?
Fibre to the cabinet, otherwise known as FTTC, is a type of broadband used by many small businesses in the UK. It has grown in popularity in recent years due to the increased availability throughout Great Britain. FTTC uses fibre optic cabling and technology to deliver faster broadband speeds than the traditional copper alternative. FTTC is usually what these terms refer to and the main reason so many people want to switch from the ADSL broadband is the better speeds you can get with it.
What is ADSL & ADSL+2?
ADSL is a standard broadband line and ADSL 2+ is the faster version which also allows you to bond the lines, meaning you can double the speeds of your internet. You can even bond more than one so you can double the doubled line! The reason many businesses need ADSL 2+ and bonded ADSL 2+ is because one line is simply not quick enough for them or they may have started losing revenue due to downtime. If your business currently runs on a standard ADSL or single ADSL 2+ connection it may be worth considering the bonded one, especially if you find at peak times your connection runs slow or you have difficulty uploading files.
Do I have to use business broadband?
The general rule of thumb is that if you have ten or more employees, you should consider arranging a dedicated broadband connection.
What features should I look for when choosing a business broadband connection?
Guaranteed bandwidth
Increased securities
Can I use business broadband at home?
Put simply, yes you can. It may seem more appealing to do so as business broadband is more expensive, however if you have a permanent home office, it may be a good idea to set up business broadband and reap the benefits (and tax relief when it comes to your end of year tax bill!)
How do I know what the broadband options will be like in my area?
Do not assume that every provider offers flawless coverage nationwide. Connection quality can vary from one area to another, so it’s essential to determine whether your specific postcode has sufficient coverage to meet your business requirements.
Can you use business broadband if you are self-employed?
For the self-employed, broadband expenses are allowable based on a proportionate basis, offering less restrictive rules. If both business and private use occur, only the business proportion is tax-deductible. To claim, calculate the ratio of time spent using broadband for business versus private purposes, then claim the appropriate business percentage of total costs.
Why is business broadband more expensive than home broadband?
Even though home broadband seems cheaper in the short run, if you weigh the pros and cons, it is almost always worth joining up for a business broadband package if you work entirely from home. This is because you will have dedicated support if something were to go wrong, and you can supply customers with legitimate emails (i.e. paul@compareyourbusinesscosts.com )
Can I claim business broadband as an expense?
Yes , you can claim it if it is used for business purposes.
What business broadband speed do I need for a small business?
If you have ten or more employees working simultaneously, you should aim for 100 Mbps of upload and download speeds.
What is the legal minimum internet speed in the UK?
The UK has a legal minimum internet speed known as the Universal Service Obligation for Broadband (USO) . This policy ensures that everyone in the UK has the right to request a decent broadband connection at an affordable price.
What is the fastest business broadband connection?
The absolute fastest business broadband connection currently available is Fibre Optic Broadband (FTTP)
Here’s a quick comparison of business broadband speeds:
FTTP: Exceeds 100 Mbps (can reach 1 Gbps or higher)FTTC: 30-100 MbpsADSL: 10-20 Mbps
Can my Ltd company pay for my business broadband?
If a broadband contract is in the name of a limited company and the service is at a director’s or employee’s home, with the company paying directly, the monthly cost is tax deductible for corporation tax. If business and private usage can’t be separated, HMRC accepts no taxable benefit if private use is insignificant.
For mixed business and personal use, a benefit in kind applies. The full amount paid by the company becomes taxable on the individual.
James Ward is CEO and founder of CompareYourBusinessCosts.co.uk, a website that won the Prestigious ‘Website of the Year’ only in its second year of operations in 2015. The website has grown organically since then offering comparisons on over 20 different products including insurance, energy, telecoms, card machines, coffee machines and much more. James has a range of interests including horse racing, skiing, rugby and boxing. He splits his time between home family life, friends, exercise and socialising.
Co Authors : Hi, I’m Ally Cox, one of the leading Copywriter/Bloggers at CompareYourBusinessCosts.co.uk, a platform renowned for its in-depth analysis and comprehensive comparisons of business services. With over a decade of experience in the industry, I bring a wealth of expertise in areas such as leased lines, VoIP, business energy and office solutions, HR solutions, accounting, and payroll services, among others.
My journey in the industry began over 10 years ago, and my extensive knowledge enables me to provide invaluable insights to our users and customers. Prior to joining CompareYourBusinessCosts, I’ve been involved in various business ventures, gaining hands-on experience in HR and copywriting across a multitude of different sectors, gaining valuable knowledge about everything from clocking in systems to card machines, EPOS systems, payroll services, and so much more.
My mission is to simplify the often-complex buying process for businesses, helping them streamline their product and service comparisons effectively. By leveraging the expertise I’ve acquired over the years, I aim to assist businesses in making informed decisions that enhance their efficiency and bottom line.
