Metro Bank Business Banking: The Ultimate Guide Established in 2010, Metro Bank brings you a range of business bank accounts tailored to meet the needs of various enterprises, from startups and sole traders to larger companies – so they will likely have a solution to suit your needs. Known for their customer-centric approach, Metro Bank provides both in-branch and digital banking services, so read on to learn if they are the right fit for your business needs.
For further information and pricing on business bank accounts, you can do so here .
Metro Bank: Our performance rating out of 5 stars:
Our Overall Rating 3.2 out of 5 stars
Account Features 4 out of 5 stars
Transaction Handling 4 out of 5 stars
Integration 3 out of 5 stars
Customer Support 2 out of 5 stars
Value for Money 3.5 out of 5 stars
Useful links about Metro Bank from our article:
Benefits of Metrobank
Downsides of Metrobank
What Does Metrobank Offer?
Metrobank Decision Making Guide
What Other People Think of Metrobank
What Do Staff Think of Metrobank?
Our Verdict on Metrobank
How have we rated Metro Bank?
For every provider we assess, including Metro Bank, we rate them out of five stars on the five most important categories we have researched for the product / service offering. You can read about out review process & methodology here .
Why listen to our reviews?
With over ten years of experience in evaluating business products, our team brings a wealth of knowledge to understanding the market pros and cons. You can read more about our expert team here.
What Other People Think of Metro Bank
Summary of Metro Bank: Real Reviews Customer feedback on Metro Bank’s business accounts is mixed – as while many appreciate the extended branch hours and the ability to open accounts quickly, others have expressed concerns regarding customer service responsiveness and account management issues. At the time of writing, Metro Bank holds a ‘poor’ rating of 1.9 out of 5 on Trustpilot, based on over 4,900 reviews.
Positive Metro Bank Reviews
Negative Metro Bank Customer Reviews
Metro Bank Commercial Video
Metro Bank Business Banking: What To Expect as a User Don’t have time to watch the video guide? Here’s a visual of the Metro Bank interface so you know what to expect:
Metro Bank Business Banking: What Sets it Apart From Its Competitors? From what we’ve seen, we think that Metro Bank’s business accounts are designed to offer flexibility and convenience, with features like same-day account opening and extended branch hours. We also really like their integration of digital tools aids in efficient financial management. However, we think that the requirement to maintain a minimum balance to avoid fees may not suit all businesses – so be sure to do your own research before signing up to any accounts.
What Do Staff Think of Metro Bank? Metro Bank staff emphasize the bank’s commitment to customer service, highlighting the extended branch hours and the focus on building strong relationships with business clients, and from what we’ve seen on Glassdoor, they also point to the bank’s efforts to provide quick and efficient account opening processes and the integration of digital tools to assist businesses in managing their finances effectively.
Metro Bank Latest News
‘UK FCA Fines Metro Bank for Transaction Monitoring Failures’.
Read more here .
‘Metro Bank fined nearly £17m for failure to monitor potential money laundering’.
Read more here .
‘Britain’s watchdog fines Metro Bank $20 million for control failings’.’.
Read more here .
Awards Won by Metro Bank Business Bank Accounts
Best Business Bank at the British Bank Awards 2021
Best Business Current Account Provider at the Moneyfacts Awards 2020.
Improvements of Metro Bank Business Banking Over the Years
We like the introduction of new online banking features and mobile app improvements to enhance user experience.
We also like their addition of new financial products and services tailored to business needs.
We also like the implementation of training programs for their staff, aimed at improving customer service responsiveness and satisfaction.
Issues of Metro Bank Business Banking Over the Years
The reviews w’ve read report many delays in response times and difficulties in resolving account issues.
They have pccasional technical issues affecting online and mobile banking services have been reported.
We’ve also see that some customers have expressed confusion regarding the fee structure, particularly related to maintaining minimum balance requirements.
How to Purc hase Metro Bank
Our Verdict on Metro Bank Business Banking Overall, we place them as pretty mid-range when it comes to business banking. While we do think they offer a great range of business bank accounts with features designed to provide flexibility and convenience, such as extended branch hours and same-day account opening, we can’t stress enough that we think potential customers should consider the minimum balance requirements to avoid fees and be aware of the mixed customer reviews regarding service quality. Overall, though, if you are located near a decent branch and can speak the team directly, we do think that Metro Bank presents a viable option for businesses seeking a blend of traditional and digital banking services.
Check out our other useful links about Business Banking Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
