Tyl by NatWest Merchant Services Review 2026: Fees, Card Machines, Pros & Cons Quick Answer
Tyl by NatWest is a UK merchant-services provider offering card machines, Tap to Pay, online payments, payment links and virtual-terminal payments.
Its current card-machine range starts at £13.99 + VAT per month with transaction pricing provided through a personalised quote.
Tyl also currently offers:
12-month card-machine contracts
Next-business-day settlement
PAX countertop, portable and pocket terminals
Tap to Pay using compatible smartphones
Online and telephone payments
A customer portal for sales and settlement data
Our view: Tyl is particularly worth comparing if you want a more traditional merchant service without committing to a very long terminal contract. We also like that hardware costs are published upfront.
But transaction pricing is personalised, so get a quote and compare the total annual cost before signing.
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Key Takeaways
Tyl by NatWest is backed by NatWest Group.
Card-machine rental currently starts at £13.99 + VAT per month.
Transaction pricing is personalised according to the business.
Card-machine agreements currently use a 12-month contract.
Settlement is normally the next business day.
Tap to Pay has no monthly hardware hire fee.
Tyl supports in-person, online, payment-link and telephone payments.
PCI-related SafePay fees can apply where additional compliance requirements are identified.
We think Tyl’s strongest appeal is combining straightforward hardware pricing with a relatively short traditional card-machine contract.
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How do we work?
Our comparisons are researched and reviewed by the Compare Your Business Costs editorial team using provider information, official UK guidance and business buying criteria. See how Compare Your Business Costs works .
Authored by: Ally Cox (Business Technology & B2B Services Specialist, 10+ Years’ Experience)
Last Updated: October 2026
Contents
How Much Does Tyl by NatWest Cost? Tyl publishes its card-machine rental costs, while transaction pricing is personalised.
Current terminal prices are PAX A80
£13.99 + VAT/month A countertop terminal designed for a fixed payment location.
PAX A50
£14.99 + VAT/month A small portable terminal with 3G/4G, Wi-Fi and Bluetooth connectivity.
PAX A920 Pro
£19.99 + VAT/month – A larger portable smart terminal with Wi-Fi and 4G connectivity.
NatWest Tap to Pay
£0 monthly hardware hire – Use a compatible iPhone or Android device to accept contactless payments. Transaction fees and applicable limits still apply.
Our take
We like that Tyl publishes the hardware cost, But don’t mistake that for the complete payment cost.
Your quote can also include:
Transaction charges
Authorisation charges
PCI-related charges where applicable
Other payment-service costs
Ask Tyl for your estimated total annual cost
and compare that with competing quotes.
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Tyl by NatWest Card Machines Tyl’s current hardware range covers three useful payment scenarios.
PAX A80: Best for a Fixed Checkout The A80 is Tyl’s lowest-cost current rental terminal so we’d look at this first for:
Retail counters
Reception desks
Salons
Fixed tills
PAX A50: Best for Portability The A50 is Tyl’s smallest card machine and can connect using mobile data, Wi-Fi or Bluetooth and so could suit:
Mobile businesses
Trades
Events
Small hospitality businesses
It uses digital receipts rather than a paper printer.
PAX A920 Pro: Best for Busy Portable Payments The A920 Pro is the more substantial portable option, with a large battery, Wi-Fi and 4G.
We’d investigate it for:
Restaurants
Bars
Hospitality
Busy retail floors
Our take
Don’t automatically choose the most expensive terminal.
Ask Where does the customer actually pay?
If every transaction happens at one counter the £13.99 A80 could be all you need.
Online Payments, Phone Payments & Tap to Pay Tyl isn’t limited to physical card machines and their current payment options also include:
Website payments
Virtual terminal
Pay by Link
Recurring and subscription payments
Tap to Pay
The current full online-payments package costs £14.95 + VAT/month plus transaction fees and operates on a one-month rolling plan.
It includes online checkout, payment links and virtual-terminal functionality.
Tyl also currently offers Pay by Link at £0/month with standard transaction fees still applying.
Our take
This makes Tyl more interesting for businesses where customers don’t always pay face to face – f or example, a trades business could take card payments in person while also sending payment links.
A restaurant could use a terminal while accepting deposits by phone.
Compare the whole payment setup rather than treating every payment channel as a separate buying decision.
Tyl Settlement & Contracts Tyl’s current card-machine proposition uses a 12-month contract.
It aims to send approved machines within 48 hours and settlements normally reach the business the next business day.
Tyl’s portal allows businesses to view:
Payments
Settlements
Invoices
Transaction information
Our take
We think the 12-month agreement is one of Tyl’s more attractive features for businesses comparing traditional merchant services but it’s still a commitment.
But it’s materially easier to evaluate than signing a multi-year terminal agreement without knowing whether the service will remain competitive.
Before signing, check:
Contract start and end dates
Notice requirements
Early termination charges
Terminal return requirements
Your personalised transaction rates
Tyl by NatWest Pros & Cons Advantages
Backed by NatWest Group
Published card-machine rental prices
12-month card-machine contract
Next-business-day settlement
Countertop and portable terminals
Tap to Pay available
Online, telephone and payment-link options
Customer portal included
No fee for processing refunds
Potential Disadvantages
Transaction rates require a personalised quote
Authorisation fees can apply
PCI/SafePay charges can apply in some circumstances
Physical terminals involve monthly rental
PAYG alternatives may offer more flexibility for very occasional sellers
Which Businesses Is Tyl Best Suited To? We think Tyl deserves particular consideration from Independent retailers
The A80 provides a relatively straightforward countertop setup.
Restaurants and hospitality
Portable terminals, next-business-day settlement and remote-payment options can all be useful.
Mobile businesses and trades
The A50 or Tap to Pay can reduce the need for a traditional fixed checkout.
Businesses taking remote payments
Virtual terminal and payment links broaden Tyl beyond face-to-face transactions.
Established SMEs
Particularly businesses that want personalised merchant pricing but don’t want a very long card-machine agreement.
Our take
Tyl occupies a useful middle ground.
At one end you have simple PAYG card readers.
At the other more complex merchant-service arrangements.
Tyl combines published hardware costs + personalised processing rates + a 12-month terminal contract.
That combination is worth comparing.
Tyl by NatWest Alternatives We’d compare Tyl with:
Worldpay
Worth comparing where you need a broad payment ecosystem including POS, e-commerce and international capabilities.
Dojo
Particularly relevant for modern terminals, hospitality and EPOS-integrated payments.
Takepayments
Another SME-focused merchant-service provider using personalised pricing.
Square
Worth comparing if you value straightforward PAYG-style pricing and POS functionality.
SumUp
Particularly relevant to smaller merchants comparing simple card-reader options.
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Our View on Tyl by NatWest We think Tyl’s strongest selling point is balance – It isn’t trying to be just a £20 card reader.
But it also doesn’t require every SME to buy an unnecessarily complicated payment setup.
We particularly like the published terminal rental + 12-month contract + next-business-day settlement.
The part we’d scrutinise is the personalised transaction quote.
Because that is ultimately where much of your payment cost will sit.
If you’re processing meaningful turnover, even a small difference in transaction costs can outweigh a few pounds per month in terminal rental.
So we’d use the visible hardware prices to choose the right terminal, then judge Tyl against competitors using total annual payment cost.
Give Tyl and competing providers the same:
Card turnover
Transaction count
Average transaction value
Card mix
Number of terminals
Then ask “What would these exact transactions cost with you?” That’s the comparison we’d make.
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Tyl by NatWest FAQs How much does Tyl by NatWest cost?
Card-machine rental currently starts at £13.99 + VAT per month for the PAX A80. The A50 costs £14.99 + VAT and the A920 Pro £19.99 + VAT per month. Other charges, including personalised transaction fees, can apply.
What are Tyl’s transaction fees?
Tyl provides personalised transaction pricing based on the business rather than advertising one universal rate for every merchant.
How long is a Tyl card-machine contract?
Tyl currently advertises a 12-month contract for its card-machine service.
How quickly does Tyl pay businesses?
Tyl says daily settlements should normally arrive by the end of the next business day, although exceptions can occur.
Does Tyl charge PCI fees?
Tyl says PCI DSS fees apply where it determines additional compliance requirements are necessary, in which case SafePay is provided.
Does Tyl offer Tap to Pay?
Yes. NatWest Tap to Pay allows compatible iPhone and Android devices to accept contactless payments without separate terminal hardware. Transaction fees and limits apply.
Can Tyl take online payments?
Yes. Tyl offers online checkout, Pay by Link, virtual-terminal and recurring-payment functionality.
Can Tyl take payments over the phone?
Yes. Its browser-based virtual terminal supports card-not-present telephone payments.
Is Tyl suitable for small businesses?
It can be. Tyl’s terminal range, 12-month contract and payment options make it particularly relevant to SMEs. Very low-volume businesses should still compare PAYG alternatives.
Do I need a NatWest business bank account to use Tyl?
Tyl is a NatWest-backed merchant service, but eligibility and account requirements should be confirmed when requesting your personalised quote.
Compare Tyl by NatWest Quotes Before choosing Tyl, compare:
transaction costs + terminal rental + authorisation fees + contract + settlement + total annual cost.
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Related Merchant Account Guides Hi, I’m Ally Cox , a senior copywriter and blogger at CompareYourBusinessCosts.co.uk, the UK’s trusted platform for comparing business services.over a decade of experience in the B2B sector, I specialise in simplifying complex topics like leased lines, VoIP, business energy, HR and payroll solutions, accounting software, and EPOS systems .HR, copywriting, and business operations- from clocking-in systems to card machines and office technology .informed, confident decisions when choosing products and services that improve efficiency and save money.
