Slingshot, set up in the year 2006, is a company that provides VoIP cloud communication services across Canada and the United States. Slingshots headquarter is located within Mississauga, Ontario. You have come to the right place if you’re looking for a VoIP cloud communication service and looking into Slingshot. Here is everything you want to know about Slingshot, its services, and more.
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Slingshot VoIP Business Plans
Slingshot has four different VoIP business plans: the Essential plan, the Standard plan, the Premium plan, and lastly, the Ultimate plan. Every single one of these plans comes with an unlimited amount of custom-made greetings, unlimited voice channels, and unlimited voicemail boxes for the user. Apart from that, you will receive several other features, including professional emails, domain names, transcriptions of voicemails, voicemail to email option, a bridge for company conferences, and several other PBX features you would like to find in other services.
These basic PBX features include call forwarding options, message alerts, notifications for missed calls, an auto-attendant, time conditions, an option for music when on hold, and more softphone options for desktop PCs, mobiles, and laptops. You will also receive a guarantee of 30 days and unlimited calls across Canada and the US, which excludes Hawaii and Alaska.
Slingshot VoIP Features
Dedicated support by qualified staff and up to date knowledge base
Easily manage your users and teams with their easy-to-use administration panel accessible 24/7
Designate and direct incoming calls to ensure they reach the desired department.
Enterprise-level security Data Centres with 99.99% reliability
Work anywhere, anytime, with your teams with their easy-to-use mobile and web-based business phone solutions.
Increase brand visibility with a wide choice of local, toll-free branded numbers.
Slingshots’ pricing plan is not paid every month; instead, the shortest term for their pricing plan is of one year. Apart from that, Slingshot also offers more accessible pricing options based on volume, and if you opt for the three-year of the five-year plan, you will also get several incentives.
Essential Plan – This plan will only cost 19.95 dollars for each user monthly, with the maximum number of users going up to 10. Within this plan, you will get all of the features mentioned above and a hundred toll-free minutes, a local or toll-free number, a Bria softphone, a call recording option, and two separate auto-attendants. However, you must pay 10 dollars extra for call recording per seat each month.
Standard Plan – This plan will cost you 29.9 dollars per user each month, where the maximum number of users can go up to ten to twenty-five users. You will receive 2500 toll-free minutes, a maximum of five local or toll-free numbers, ten auto-attendants, a desktop application or a phone call recording option.
Premium Plan – The premium plan costs 34.95 dollars and can have service anywhere between twenty to fifty users for each user. Additionally, you will also receive five-thousand toll-free minutes, a maximum of 10 local or toll-free minutes, a call recording option, and an option between a desktop application or Bria mobile.
Ultimate Plan – This plan costs 44.9 dollars and is ideal for businesses with more than 50 employees, and the minimum number of users it can facilitate is 50. With the ultimate plan, you will receive an entire bundle of Bria business, which consists of Bria for every type of platform, video calls for Bria, and even presence and IM features. You will also receive a recording for cloud calls and unlimited auto-attendants.
Slingshot Bria SIP Client
The Bria SIP client is offered as a counterpart for the integrated softphone. The application costs 3.50 dollars monthly for each user, whereas the application for PCs costs 5. If you choose to get both, you will only have to pay 7 dollars. The Bria SIP client offers several features, such as MWI option, options for call displays, redial, call hold, muting, speaker, call forward, auto-answer, call transfer, DTMF support, and much more.
Slingshot IP Phones and Model Offerings
A good perk of opting for Slingshots services is receiving support for various IP phones, such as Cisco, Polycom, Yealink, and Grandstream. You will also be allowed to choose from various models for each manufacturer using their website. That is not all; you can even bring your own device, such as mobile applications, softphones, IP phones, and even units from the conference room.
Potential customers usually complain about the minimum term of Slingshot, which is one year long. This is because some businesses would not like to commit for an entire year, particularly when opting for the service for the first time.
The additional fee, particularly the number transferring fee, seems relatively high for some businesses.
Customers within the US are often confused about whether the pricing stated is in USD or CAD.
Slingshot is a Candian based company that provides services across North America. However, this can easily be fixed by getting a quote from the company.
Businesses risk getting their services suspended or even disconnected if they continuously exceed the limit of free minutes given to them as per their plan.
Slingshot – To Conclude
Overall, the Slingshot VoIP service offers several useful features for businesses with various plans. This allows businesses to opt for a plan that best suits them and then upgrade their plan as their business expands. Most complaints regarding the service are those by potential customers who might be confused about ambiguities of the pricing. It is helpful to note that Slingshot is well-regarded as a VoIP service provider.
Other Useful links about phone systems
All You Need To Know About ClickMeeting
All You Need To Know About Cox Communications
All You Need To Know About FreelyCall
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