SageVone, established in Florida in 2003, is a private cloud services provider that assists small businesses with improving their phone systems through the use of their cloud-based VoIP products and solutions. Their Virtual Office is available in four countries, including the United Kingdom. It aims to integrate all calling features onto one system and communicate with the customers and other employees more efficiently. Their Pinless solutions allow international calling at low rates, encouraging businesses to expand their customer base globally.
SageVone Virtual Office
The SageVone Virtual Office is a customisable business phone system that allows you to choose between a vast range of features, pick your greetings, and set available office hour times. An advantage that SageVone has over other VoIP providers is that they recognise each business has different requirements and values. Hence, employees are given a choice to create their own ideal Virtual Office instead of a one-size-fits-all premade version.
As a result, small businesses only have to pay for the features they will use, and large businesses can choose more advanced features to facilitate their needs. For example, small businesses may decide to use only the basic features, have shorter available call times, and add fewer extensions, whilst larger businesses can benefit from more features, longer call times and add more extensions. Furthermore, prices start at £10.95 each month, attesting to SageVone’s affordability, which can be paid not only by card yet also by PayPal.
An advantage of VoIP is that the system can be accessed on all devices as long as there is an internet connection in the said location. Because of this, employees can use the Virtual Office from their office phone, computer and smartphone. SageVone created a mobile app that users can download and consequently use, making it easier for employees to work remotely to keep up with projects, conferences, and customer calls from home. Additionally, other employees can be contacted, improving the relationships between colleagues and productivity and collaboration.
The Cloud PBX service from SageVone uses VoIP technology to store information in the cloud, an internet server so that there is no need for hardware and the option for scalability, which growing businesses can benefit from. Businesses can choose their business number, allowing them to keep it the same as the previous number, preventing customer confusion, and adding unlimited extensions depending on how many departments and employees they hire.
There are numerous features on the Cloud PBX product which businesses of all sizes can utilise. For example, there are multiple customisable features that each company can change depending on their preferences, like the auto-attendant menu whereby a pre-recorded audio and answer ask customers questions by pressing the corresponding digits. This allows for businesses in all industries to use the Cloud PBX.
Similarly, the on-hold music can be changed to any recording, for example, the company tone, to give the calling experience a unique feel. Other essential features include ring groups. All telephones ring when there is an incoming call or ring in a particular order and call queues, which increases the chances of an agent picking up a call. This is especially useful in peak hours when a more significant influx of calls is needed.
The VoIPLynx, otherwise known as Pinless, is a solution helping businesses make and receive international calls at low rates, covering over 150 countries. This VoIP technology allows businesses to communicate with other countries without worrying about their expenses, allowing them to expand their company. Minutes are prepaid on the app, and a balance is displayed, allowing you to add extra minutes when they are low, or you feel more are necessary for a quick and easy manner.
VoIPLynx, just like the other SageVone products, has a list of features that can be used on these international calls, making global calling just as advanced as a local calling. For example, you can integrate your contact list into the app. There is no need to dial numbers manually, and a speed dial feature allows employees to add up to 99 contacts that they can call based on their allocated number. Other features are similar to the basic Cloud PBX modes, like call forwarding to transfer calls to other lines or call waiting so that multiple calls can be held on the same lines because of SIP trunking.
SageVone – To Conclude
Overall, SageVone has several VoIP, cloud-based products which assist businesses in making communications both domestically and globally. Furthermore, these products are flexible and can be customised depending on which features your business requires or how many extensions you need, making it beneficial to all businesses of any size or industry.
Other useful links about business phone systems
OneSuite Phone Systems
Mix Networks Phone Systems
Mondotalk Phone Systems
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