Quik VoIP Phone Systems
Quik is a company based in the United States that values reliable and secure technology to customers worldwide. They sell VoIP phone systems and have plans of varying levels tailored to their client’s individual needs. For further information and pricing on phone systems, click here.
Quik Phones
Currently, Quik offers their customers 12 phones. They are divided into desk phones, cordless phones, and conference phones; they all connect using VoIP.
Desk phones are physically connected to a modem using an Ethernet cable into the port, but a cord attaches the handset to the base, which contains the speaker, dial pad and display. Although desk phones are the older forms of the phone system, many successful businesses prefer them as they are used to. Still, they are also more accessible because they come with a visual display that makes it easier for colleagues to read the caller ID or transfer calls.
Cordless phones are beneficial to businesses that value simplicity and organization. Because the handset can be removed from the base, and battery life can often exceed 8 hours, employees are free to move around their office and even the building, depending on the phone range. Due to this, there is a higher chance of customers reaching workers because their phones can be taken with them wherever they go. Additionally, calls can be more productive as employees can go to other departments and search for necessary documents without putting the caller on hold.
Lastly, Quik offers conference phones. Generally, desk phones and cordless phones are sufficient for three-way calling and other advanced features, with strong connection and clear signal. However, conference phones are designed with ultra-sensitive speakers and defined microphones with the incentive that businesses that often hold conferences can rely on these phones’ unique connections. With this being said, conference phones are a more expensive innovation than those mentioned above and therefore are targeted at larger or international businesses that can afford to benefit from these features.
Quik Features
PBX (Private Branch Exchange) is a private system offered by Quik that allows employees to communicate with one another internally, yet still doing this by VoIP so that all of the advantages of using broadband over a traditional phone line are available.
For example, you can still call remotely from your own home as long as you have internet and can access the system, or use ring groups and voicemail. It is cheaper and can be used by numerous users, unlike older PBX phones that used a landline and could only connect a limited number of workers. Features of PBX that are valuable to customers includes recording calls, blocking calls before or after work hours, an automated system to transfer customers to the department they need to speak with, and music whilst they wait.
Quik phone systems also have many features associated with the company phone number, making it easier for customers to reach employees. For example, all calls are toll-free, meaning that the callers (usually clients) are not charged for the phone call; therefore, standard rates do not apply, and so they are more likely to contact the company. Additionally, the phone system can have both domestic and international phone numbers available, allowing for the customer base to be expanded globally because of the accessibility.
Other notable features include internet faxing, text messaging, call transfer, memory logs and voicemail.
Packages
Currently, there are three packages that users can utilize: Essential, Pro and Enterprise, in ascending order of advancement. They are priced at £18.40, £25.75, and £36.75 per user per month, respectively, for up to 4 users; however, these prices decrease per user as more are added onto the network, with the maximum number of users being 99. For any large or industrial business with more employees than this, deals can be negotiated with Quik.
All three plans have toll-free minutes, indicating that callers are not charged for the conversations making it more appealing to contact the business. Essential users have 1000 minutes, Pro users have 2000, and Enterprise users have up to 5000. Each plan has unlimited phone calling, text messaging, and faxing, allowing for complete flexibility and integrations with popular applications like Microsoft and its derivatives.
The Pro package includes the call recording upgrade. When calls occur, the data is recorded and analyzed if necessary, allowing for all information to be stored for training purposes or disputes. Enterprise’s most advanced package comprises all of these features and further integrations like Zendesk. Zendesk uses customer relations management (CRM) to improve customer service, call queues when there are many calls for the same employee, and voicemail transcription, converting audio into text to save time.
Quik – To conclude
To conclude, Quik offers reliable and inexpensive phone systems based on VoIP to their customers to help them achieve effective communication with their clients and colleagues.
Other useful links about business phone systems
OneSuite Phone Systems
Mix Networks Phone Systems
Mondotalk Phone Systems
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