Mondotalk Phone Systems Provider
Mondotalk phone systems provide a communications system that combines voice and data. The company’s products allow for seamless integration of voice, data and security systems with the Internet; these are designed to support businesses of all sizes. Mondotalk is headquartered in London, England. For further information and pricing on phone systems, click here.
Business Infrastructure of Mondotalk Phone Systems
Mondotalk Ltd is a leading UK-based telecommunications provider that specialises in helping businesses overcome the challenges associated with their daily communication needs. Distributing audio communications, voicemail, video conferencing, messaging and other services through its groundbreaking network of HD digital phone systems in offices across Europe, North America, Australasia and the Asia Pacific.
One of Mondotalk’s unique advantages is its deployment of the IP-PBX infrastructure. This technology is unmatched, providing more excellent reliability, scalability and flexibility; as a direct result, it has become the mainstay for any high-traffic business. The company’s brand strategy has focussed on giving all customers the ability to access their voice and data communications from any location at any time through an integrated digital network. These features have made Mondotalk a market leader in providing telecommunications solutions.
Products and Services
From its foundation in 1999, Mondotalk has grown from strength to strength, primarily attributed to the quality of its products and services. The company’s most significant product is the IP-PBX system, with thousands of installations worldwide. The HD digital phone system offers a range of unified messaging, integrated voice and data solutions, video conferencing facilities, mobile extensions and enterprise contact centre solutions. The IP-PBX system is used by companies in all sectors, including retail and financial services companies, government organisations and service providers; manufacturing; educational institutions, and healthcare companies.
Mondotalk offers a range of services, including:
- Voice – Including incoming, outgoing, toll-free and international calls
- VOIP (Voice over IP) – This service is ideal for companies with remote workers; it effectively utilises bandwidth, meaning that its call rates represent good business value. The solution is also flexible and scalable to ensure that it can grow.
- Phone systems – All of Mondotalk’s voice products are based on IP technology, an advanced communications system that provides increased reliability and more incredible speed: as a result, there is no need to maintain complex infrastructures because the network operates over the Internet.
- Mobile telephony – Mondotalk’s mobile technology can be integrated into the customer’s existing telephone system to provide access to voice and data services from any location. This is ideal for business travellers who must continue carrying out their daily work while away from the office.
- Unified messaging – This service has gained acceptance in recent years due to its benefits, including increased efficiency, productivity and cost savings. The solution allows all voicemail messages, emails and faxes to be delivered in one central place to be retrieved at any time through a PC system or telephone.
The Mondotalk solution is designed to:
Mondotalk delivers this in two ways; either by providing a softphone IP client or as a dedicated system.
The UI’s design is intended to be as intuitive and straightforward as possible and provide advice on taking full advantage of the system’s functionality.
The softphone communicates with the server over the Internet, meaning that businesses can control their communications from anywhere in the world. This includes the ability to:
The system also has a Web Viewer for remote employees to access their voicemail, either on-demand or scheduled; this allows for more efficient communication and a more productive working environment. The Web Viewer also allows for telephone calls to be routed via VoIP capabilities meaning that employees can make and receive calls from anywhere in the world.
Mondotalk’s bespoke CCX solution includes a TAPI interface for integration with third-party PBXs. This feature enables businesses to receive and make calls from their existing system without changing their current hardware. This is significant because it allows for seamless integration of the two systems and is particularly useful for those businesses migrating from one system to another.
Accolades and History
Mondotalk has won the Microsoft Dynamics CRM Systems UK Achievement Award for the CRM strategy delivered to their channel partners; this was at the ESB awards held in London in June 2007.
In 2011, Mondotalk was named one of Deloitte’s Technology Fast 500 EMEA companies. This ranking awards business that has achieved rapid revenue growth over the previous three-year period.
Mondotalk Phone Systems – To Conclude
In 2000, Mondotalk was formed due to the merger of Clarity and Spire Networks’ data communications and IP PBX businesses. Mondotalk’s mission statement is to provide telecommunications solutions that liberate businesses to be more effective as they optimise their use of technology – where possible, in real-time – and provide a superior customer service level. To do so, Mondotalk combines innovative technologies with a comprehensive service model that is complemented by its comprehensive after-sales support.
Other useful links about business phone systems
Grasshopper Phone Systems
Iworld Phone Systems
3Clogic Phone Systems
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