Mitel Phone System Review
The Mitel phone system uses Voice over IP (VoIP) technology and is easily accessible using the Connect client desktop application or a Google Chrome extension. Connect software lets you view call logs, set options, and listen to voicemail messages. Download the Mitel Voicemail Quick Reference Guide if you have trouble logging in. For further information and pricing on phone systems, click here.
|Mitigation to the Cloud
|Apps & Integrations
|Be productive from anywhere in the world
|Increase productivity and drive down costs.
|applications and integrations can open up new possibilities for your organisation
|Reliable, simple on-site solutions.
Deliver an excellent customer experience.
Mitel Phone System Review: Unified Communications
Whether you’re upgrading your current phone system or adding a new unified communications phone system to your business, Mitel has the right solution for your business. Its scalable and feature-rich unified communications platform can be expanded to meet the changing needs of your business. Its cloud services help you save on ongoing capital investments and simplify administration.
And with a low cost of ownership and centralised management, you’ll be able to expand without wasting precious resources. Mitel’s unified communications phone system is one of the most popular UC solutions. This solution combines voice, video, and data seamlessly.
Mitel Phone System Review: App Integrations
What’s more, Mitel UC phone systems are affordable. This allows businesses of all sizes to utilise unified communications and improve their productivity. Mitel’s IP business phone system is an excellent choice if you’re looking for a new UC phone system.
- Another great feature of Mitel’s unified communications phone system is its ability to integrate with other business systems.
- A company can integrate its unified communications phone system with its existing enterprise communications system to make it more secure and scalable.
- And it has mobility features for its customers to integrate seamlessly with their existing mobile devices.
- Whether a small business or a large corporation, Mitel’s solutions can help your company stay ahead of the competition.
- Today’s businesses use a variety of communication mediums, including desktop and cell phones, instant messaging, voicemail, video conferencing, and web conferencing.
- Mitel’s unified communications phone system offers seamless integration and allows you to make fast decisions.
- A modern business can make decisions more quickly and improve its customer experience. This can improve their overall performance and bottom line. And with Mitel’s help button, employees can access the system from anywhere.
- Moreover, Mitel has a rich catalogue of proprietary IP Phones that can be integrated with its UCaaS and VoIP solutions.
- Furthermore, the company’s proprietary IP Phones offer HD audio experiences and up-to-date technological features.
These options allow companies to choose the best option for their needs. Whether you choose Mitel’s cloud-based or on-site unified communications phone system, you’ll have no trouble finding the best solution.
Mitel Phone System Review: Mobility App
Mitel’s Connect for Mobile App is now available for Android and iOS devices. You can download the latest version from the app store. Mitel’s OfficeLink app puts the power of its Unified Communications solution into the hands of mobile workers. Featuring multiple lines, mid-call functionality, and more, OfficeLink enables you to manage your business’s communications in real-time.
The app is currently available in North America for MiVoice Office 250 customers. It is a subscription-based service, but you can still download the app to your mobile device today. To install the new Mitel Connect Mobile app, visit the Google Play app store or Apple’s iTunes store and download the latest version of the app. If you have an older app version, you can uninstall and install the new version to continue using Mitel services.
However, be sure to uninstall the older app first before upgrading to the new one. The new app’s features are similar to the old one, and Mitel has provided information on installing it. In a business, accessing Mitel’s phone system anywhere and anytime is essential. The Phone Manager Mobile app extends your Mitel telephone system and turns your mobile phone into a virtual office. As long as you’re on Mitel’s network, it eliminates the cost of making mobile calls. In addition, it treats calls from your mobile device as internal, and you can call your office for free while you’re abroad.
Mitel Phone System Review: On-Premises Options
When it comes to Mitel phone systems, the cloud and on-premises options have their pros and cons. Mitel’s on-premises options require company maintenance and professional installation, while the cloud offers a plug-and-play setup and no additional hardware. Mitel also offers actual phone hardware and software for small businesses. In addition to offering a subscription service for its 3300 platforms, Mitel recently started leasing phones to businesses.
The company acquired Toshiba business phone systems last year, strengthening its position in PBX and VoIP solutions. It has two main options for small businesses: a fully-functional premise-based option for companies with sufficient budgets and staff and a Cloud-based option without the necessary resources. Both options are flexible and offer the advantages of VoIP systems. Mitel’s on-premises options may not be suitable for every company, but it may be right if your budget doesn’t allow for significant capital investment.
The Mitel mobile app is free and can be downloaded from the Apple App Store or Google Play store. It provides many features, including real-time chat, workforce management, self-service, intelligent routing, real-time reporting, and more.
- Users can also access their call lists, personal and business contacts, voicemail messages, and more from anywhere.
- With Mitel’s mobile application, you can easily communicate with colleagues, customers, and vendors without the hassles of a desktop computer.
- Mitel’s on-premises options include RingCentral Contact Center, MiContact on-premises solutions, and CloudLink, a hybrid platform that bridges the on-premises Mitel solution with the cloud UCaaS solution.
However, if you’d like to pay for your service in the cloud, you can pay a monthly fee of about £55 per user, which is considerably lower than the cost of an on-premises system. On-premises Mitel systems, on the other hand, are sold through resellers nationwide and are nearly impossible to price. Mitel’s low participant limits While many unified communications system providers are migrating all of their services to the cloud, Mitel still offers on-premises options to accommodate larger organisations. Mitel’s Essentials plan limits participants to eight per meeting, while its higher-tier plans have no limits.
Moreover, Mitel offers support and customisation for its products. Its low participant limits have earned the company a positive review in the technology reviews community. While Mitel offers several customisable plans and packages, pricing is only provided upon request. For small business owners shopping for a plan may cause frustration. It is best to avoid relying on pricing information found on review sites and contact a Mitel representative to get a specific quote.
The company also offers an online estimator so that you can compare price quotes. However, Mitel isn’t the only provider to offer customisable plans. Mitel has partnered with RingCentral recently, which may increase its UCaaS package. In the meantime, trying Mitel’s competitors is a good idea to see which one fits your business best. Mitel’s low participant limits may be just the thing you need to improve your business communications and save money simultaneously.
It is possible to upgrade to a higher-end package from Mitel and get a similar experience. Mitel’s plans come with low participant limits and unlimited calling. The company offers three plans, but you can mix and match the one you need. The plans offer standard PBX features, online administration, instant messaging, presence, and Mitel’s mobile app access. Mitel has various plans available to meet the needs of any size business. Mitel’s low participant limits make it a convenient choice for many small businesses.
Mitel Phone System Review – Click here to see more of the best-rated phone systems for 2022
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