MetroFax is a company that was set up back in the late 90s. It has since then gone through acquisitions and mergers with giants within the corporate world, which is why it has been able to unify itself and create synergy with already existing products developed by the parent company. MetroFax features a simple approach to providing services to its clients through online managers who focus on features related to the faxing process.
However, they also offer new and innovative solutions, such as faxing through email, folders for fax organisation, search bars, and more. They also offer various on-the-go solutions using their mobile application. Their prices are competitive within the market, and they offer a free trial period that lasts 14 days. To find out more about the functionality of MetroFax’s products, keep on reading. For further information and pricing on phone systems
, click here.
MetroFax Faxing Solutions
The parent company of MetroFax and eFax are the same, which is why the faxing solutions provided by MetroFax are almost entirely identical to that of eFax.
Their faxing solutions offer several valuable features, which make the process in today’s day much more convenient.
The first feature includes customised folders, which you can use to organise your faxes.
You can also delete faxes or leave them in the inbox folder.
You will receive an unlimited amount of storage space for this, which will also be encrypted.
Apart from that, you can also use tags for specific faxes to not lose track of the important ones
. Using these tags, you will then be able to search for the faxes directly using the tag using the search bar.
You can search for faxes based on precise information, such as fax numbers, recipients, and more.
That is not all; you will also be able to resend your messages through fax or even email.
However, there is one issue that you will encounter with their service. MetroFax does not provide any feature with which you can schedule the upload of documents that you want to send. MetroFax also does not support the use of digital signatures. However, the service has launched a jSign, which you can test using the free trial. It is important to note that you will be billed for it separately afterwards.
Pros and Cons of Metrofax
Good value, with low overage charges
Offers toll-free numbers
Solid mobile apps
Dated web interface
Problematic password-handling during account setup
Lacks two-factor authentication option
No international fax numbers
No digital signature tool
Some quality issues in fax transmission testing
MetroFax Faxing Features
With MetroFax, you will be able to send and receive faxes. The faxes your receive will be collected in a default inbox. You can then send the fax to five separate addresses simultaneously. While you will be able to send the fax you receive from your client, the only time you will be able to send that fax is if the client is one out of 5 of those accounts that are associated with the MetroFax account, which does pose a bit of inconvenience to users.
You will be able to send faxes through your email. The feature to compose fax messages is much more convenient as it allows you to compose and send the fax to 50 different people simultaneously. Using the account, you will also be able to attach a maximum of ten documents or 20MBs. MetroFax is also able to support several types of files. If you want to send the fax much faster, you can also change the quality of the fax.
MetroFax Online Management
MetroFax hosts an online account, which is essentially a fax manager in simple terms. With this online account, you will be able to avail all of the features that have been mentioned before. This helps increase the overall usage and streamlines all of your faxes in one place, which you can access even when you’re out and about. Apart from the already-mentioned features, MetroFax also features the ability to import contacts through various types of lists using your .csv files.
You can import your contacts through Yahoo and Gmail, which are much more popular and straightforward. You will have no issue when importing your existing contact onto the phone application. Your list of contacts of the account and the device will be kept separate. You will also receive push notifications regarding any incoming faxes, the ability to attach files through the device’s cloud storage, and more. The application is essentially a condensed version of the online account, making management accessible.
As mentioned before, MetroFax has incredibly competitive prices with one of the most reasonably priced subscription plans. They offer several different plans, where the essential plan costs 9.95 each month. If you would not like to opt for a monthly subscription plan, you can also choose their annual plan, the cost of which is 17% cheaper than the total cost of the monthly plan for 12 months.
Their top plan is the Professional plan, which can cost you anywhere between 29.96 to 35.95 each month; you will be able to send and receive up to 2500 pages without paying an additional fee. If you are unsure whether you should opt for their service, you can also avail of their free trial, which lasts for 14 days. However, if you do not want to continue with their service, you will have to complete the cancellation process through a phone call.
While MetroFax is relatively cheap, it is essential to note that you might have to pay some additional fees in certain circumstances. This includes: going over the allocated amount of pages of your particular plan, where the additional fee would be 3p per page. There is no fee for cancellations. However, you will have to pay a one-time additional £40 if you choose to transfer your number out of MetroFax.
That is not all; if you choose to send your faxes internationally, you will also have to pay a separate price. All payments for the costs can only be made through a Visa, American Express, Discover, or MasterCard.
MetroFax – To Concude
All in all, MetroFax is a service that provides valuable and convenient faxing solutions at incredibly reasonable prices. It is pretty well-received within the market; however, be sure to familiarise yourself with the additional fee before opting for the service.
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