Joi Phone Phone Systems Provider
Understanding what qualifies a company as a phone system provider is essential to getting exemplary service for your business. Joi phone offers phone system services that can help keep you connected to customers in the most efficient way possible and meet your ever-changing needs with our latest innovations in converged communications technology.
For further information and pricing on phone systems, click here.
VoIP Systems Provided by Joiphone
A VoIP phone system can be cheaper than a digital phone system because it uses the internet to make calls. The downside is that if you have a poor internet connection, your call can be choppy or dropped. If you have excellent internet speed, then this could work for you! Digital Phone systems are less expensive upfront but require an ongoing monthly fee that may vary depending on what kind of call plan you go with (i.e., unlimited versus limited minutes).
Joiphone is a leading provider of communication services, providing a full range of communications solutions and professional support to help you keep in touch with your customers and keep your business running smoothly. For more information, visit http://www.joiphone.com
Joi phone offers the following integrated solutions:
- PBX telephone system
- VoIP phone system
- Email marketing service
- Voice over IP (VoIP) telephone service
- Unified communications solutions
- Data Centre & Rackmount Server Solutions
They offer the following carrier-grade connectivity solutions:
- Data Centre & Rackmount Server Solutions
- Voice & VoIP Solutions
- Call Centre Solutions
- Hosted PBX Solutions
- SIP Trunking Solutions
- SFA and Call Management Software
- Unified Communications Solutions
Joi Phone also offers HD7 Digital Phone System with HD Voice technology by Polycom. HD Voice is the ultimate crystal-clear voice quality, allowing users to communicate with natural, lifelike sound. HD Voice employs a standards-based high definition voice codec supporting multiple audio formats, interoperable between all significant IP PBX systems.
The HD7 offers a range of powerful features customized to fit your business requirements. Advanced call handling capabilities like Hunt Groups and ring groups make it easy to connect multiple extensions without carrying separate handsets. Integrated softphone functions give you the convenience and mobility of using your VoIP phone system anywhere you go; plug into any internet connection.
Joi phone offers the following features when using their HD7 digital phone system:
- Over 80,000 extensions available for selection
- 24 channels of simultaneous audio and up to 4 channels of simultaneous video reception support
- VoIP capabilities are available in the US, with over 300 US cities and major airports.
- HD Voice and Wi-Fi technology include automatic call distribution and touchtone integration with softphones. They hosted a VoIP solution that can be scaled up without up-front investment in capital equipment.
- Free internet calling to the US and Canada 24×7
- Free Cloud PBX phone system available for remote extensions and mobile users
- Codec support: G.711, G.729, G.722, G.723.1, iLBC and SILK
- No need to buy a separate router since they have one built-in with Wi-Fi antennas
- The HD7 also comes with a free upgrade to the industry’s most advanced call management application.
VoIP adoption has been using software to provide call centre functionality for many years. The software’s flexibility, security, and cost make it perfect for organizations with multiple simultaneous call centre locations around the globe. It is a hosted solution means that the software can be installed on any server, with no up-front investment required. In addition, the software features several industry-standard features that are necessary for a call centre environment, such as call recording and transcribing functionality.
Joi phone has several features specifically designed to meet the needs of call centre organizations. The following are just some of the essential features:
RF Extension Control: With this feature, you choose which extensions will be used for which events and agents can work from any location within their organization. This is particularly helpful in a call centre environment where agents must work from multiple locations, and shared infrastructure can eliminate high costs.
SIP Trunking: With this feature, you can get thousands of additional calls for each extension. This allows you to grow your business without paying for many new lines.
Voicemail to Email: This function lets you attach recordings of incoming calls directly to email messages via the SFA Software.
There are also many additional features available with the SFA Software that allow more sophisticated call handling functions such as flexible call routing (for example, routing calls differently depending on the time of day or mood of customers).
Getting Started
You need a VoIP phone to get started with Joiphone’s VoIP solution. There are many VoIP phones available for purchase, but you are best off choosing one that is certified for use with SIP servers. A few of the most common models include the Cisco 7940 and the Cisco 7960. These phones have the additional benefit of compatibility with Polycom’s Iron VoIP phone.
Joi phone’s software to provide call centre functionality is SFA Software (formerly called Softbridge). This software offers a wide range of features customized to meet your needs. It also allows you to integrate an HD voice-enabled phone with your other PBX to provide high-quality HD voice calls.
Other useful links about business phone systems
Grasshopper Phone Systems
Iworld Phone Systems
3Clogic Phone Systems
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