Intermedia Communications Platform
Intermedia provides Cloud Communications solutions that enable communications over any device, anytime, any place. This is accomplished through Mobile Video Conferencing, Text Messaging, Audio Conferencing and Web collaboration. These solutions are designed to make business communications more productive on an ongoing basis by providing a single point of contact for all company-wide communications.
Intermedia provides next-generation cloud-based communication services that create a new way to communicate, collaborate and connect people and companies. The communications system helps to enhance the productivity of organizations by making it easy for people to connect, making real-time communications seamless, providing mobile access and offering administrators easy control.
Intermedia’s flexible cloud-based solution includes the ability to set up audio conferencing with WebRTC technology in only minutes – no IT support is necessary. The solution can be used in any enterprise environment, including small businesses, retail stores, manufacturing plants or Fortune 500 companies.
Intermedia’s leading-edge technology allows individuals to connect through video calling on any device without installing or requiring downloads from specific applications. It uses WebRTC technology which works on any operating system or browser. Users can also use the company’s proprietary messaging service for instant messaging and sending or receiving text, photos, videos and location information.
In addition to allowing employees to communicate from their own devices, Intermedia’s mobile video conferencing solution also enables organizations to connect mobile workers to the office without incurring cell phone charges. Organizations can also use Intermedia’s solutions to share data and documents with others in real-time as they work together at a distance.
Intermedia is used by Intel, Cisco Systems, Alcatel-Lucent and Avaya.
Products and Services
Customisable Intermedia Private Cloud Communications provide the following features:
- Instant Messaging, Web Collaboration and Presentation Sharing Tool
- Mobile Video, Audio and Web Conferencing
- Text Messaging and Call Forwarding
- Automated Attendant Service (IVR) / Interactive Voice Response (IVR) / Computer Telephony Integration (CTI)
- Downloadable Client Software for Desktop or Mobile Devices
Product Description of Private Cloud: Intermedia Private Cloud Communications are a complete communication service that allows employees to communicate in real-time to colleagues at a distance regardless of the location of individuals or devices. Whether employees are at home or on the road, on a desktop or mobile device, at work or on vacation, Intermedia Private Cloud Communications makes it easy for people to connect. Instant messaging, audio conferencing, and video calls are provided in one easy-to-use application accessible from any device – with no downloads required.
Mobile collaboration: Intermedia’s cloud communications solution gives users the functionality to conduct business without being in the office by enabling them to connect with colleagues at a distance via audio, video and text. Users can use their own devices and make calls from anywhere with Wi-Fi.
Conference calls: Users can create a conference call by inviting participants into an online meeting room. Intermedia communications allow up to 20 people to join a call simultaneously.
Instant messaging: Instant messaging speeds up communication at a distance without email or phone calls. For example, if someone leaves a voice mail, users receive instant notification of the message and can respond via text chat. All messages are archived in real-time and can be organized as needed.
Audio Conferencing: A user can schedule an audio conference call by creating a meeting room and inviting colleagues to join. Or the user can host a conference call by dialling into an existing meeting room using either the Intermedia mobile application or desktop web conferencing tool. All calls are recorded and archived for later playback and review by participants.
Intermedia has three data centres in the US and two in Europe. Data centres are located in Silicon Valley, Denver, Norfolk (Virginia) and Frankfurt (Germany).
Intermedia Private Cloud Communications offer the following features: Instant messaging, Web Collaboration and Presentation Sharing Tool; Mobile Video, Audio and Web Conferencing; Text Messaging and Call Forwarding; Automated Attendant Service (IVR) / Interactive Voice Response (IVR) / Computer Telephony Integration (CTI); Downloadable Client Software for Desktop or Mobile Devices. The company’s communications solution provides value by allowing users to conduct business without being at their desks.
Intermedia – To Conclude
Intermedia Private Cloud Communications drive workforce productivity by making it easier for companies to communicate with each other and their customers in real-time. By seamlessly integrating mobile video, audio and web conferencing, the system makes it easier for users to conduct business from anywhere. The solution minimises travel costs and avoids costly delays due to slow network connections or customer service representatives that cannot connect calls at a distance.
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