Broadview Networks
Broadview Networks are a communications company that offers phone systems using VoIP to make calls via an internet connection, making them faster, more secure, and cheaper. A few years ago, Windstream Holdings bought Broadview Networks, a New York-based company providing phone and collaborative solutions, for over £170 million. Since then, Broadview Networks customers were transferred and could benefit from the Office Suite UC, SIP trunking and business phone lines products that Windstream offers.
For further information and pricing on phone systems, click here.
Services Offered By Broadview Networks
Office Suite UC
Office Suite UC is a solution for businesses that wish to work remotely and with easy access, talking and collaborating no matter their location or device. From £15 each month, users can obtain this phone system that, as mentioned above, uses an existing internet connection to operate. Therefore, voice calls, video conferences, and instant messages can be sent as long as there is broadband, whether at your business premises, at home, or any other area with internet access.
The main benefit of Office Suite UC is that it is cloud-based, indicating that all data is stored in a safe space on the internet, not the electronic device used. Hence is less likely to be compromised. Additionally, information is accessed easier through authorised use, for example, other employees. Another advantage of this VoIP phone system is that the signal is much more robust, so audio is heard more explicitly, and videos are less blurry or pixelated. For businesses, this is crucial as it strengthens the company’s reputation, as their teamwork is improved and their customer service is of better quality.
Lastly, Office Suite UC includes integrations like Microsoft 365, which is especially useful in team projects when using PowerPoint or visually displaying statistics in Excel. All in all, the collaboration between colleagues is heightened.
Sip Trunking
SIP trunking connects your business telephone and the public network when you use a VoIP telephone network. Within a trunk, you can have multiple channels, which essentially allow many lines to operate simultaneously so that numerous phone calls can occur simultaneously. Broadview Networks (now Windstream Holdings) offer SIP trunks combined with a router and broadband. You can connect with your VoIP phone system to make cheaper international calls for companies or even allow them to make many calls at lower rates, which larger businesses look for.
The QoS feature allows for an internet connection faster than average, as it prioritises specific software or devices to operate at rapid speeds. Moreover, by using one IP connection instead of two, the latency can be decreased and therefore, the overall speed combined is much faster. This means that downloads and uploads can be accessed quicker and audio.
Business Phone Lines
Business phone lines are what enable businesses to receive or make calls. From £37 per month, with a one-year contract, Broadview allows unlimited calls, whether national or further away, allowing your business to make connections and develop without being limited to voice restrictions and rushing through calls. As a result, you can expand your client base with customers in your domestic area and attempt to establish a base in more distant places, giving your business room to grow and expand in a different state. Similarly, buy a business phone line and decide after a few months to develop and recruit new employees.
You can add new telephone lines for £22 each month, reflecting the brand’s inclusivity and how they cater for businesses of all sizes. Generally, the monthly expenses are easily estimated because they are shown by the contract beforehand, which businesses find reliable and appealing.
Unlike traditional phones, VoIP phones have various features that make handling voice calls much more accessible. For example, for Broadview, there are 10. These are the most common options on the display, including basic features like voicemails left by callers, caller identification to recognise which client is calling, or even blocking calls that you cannot identify or class as spam. Other more advanced options include call transfers so callers can be redirected to the appropriate department or employee and call recording to reflect on calls and areas of improvement acknowledged.
Broadview Networks – To Conclude
In conclusion, Broadview Networks is a VoIP telephone service provider obtained by Windstream Holdings. Solutions like Office Suite UC and business phone lines utilise VoIP so that connections can be faster and more innovative, encouraging businesses to develop.
Other useful links about business phone systems
Grasshopper Phone Systems
Iworld Phone Systems
3Clogic Phone Systems
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