Best PBX Business Phone System for Your Small Business
Small on-premise PBX phone system s, Hybrid IP PBX phone systems, Cloud Hosted PBX systems, Virtual Landlines, and SIP trunks offer distinct features and advantages tailored to the needs of small businesses and startups.
For further information and pricing on phone systems, click here .
The Best PBX Business Phone Systems at a Glace
8×8 X Serie s : Ideal for contact centres requiring advanced phone system features and robust call management capabilities.
Vonage Core : Perfect for resource-stretched teams seeking a virtual receptionist to manage calls efficiently and professionally.
bOnline Unlimited Calling : Optimal choice for budget-conscious users seeking affordable software and IP phones without compromising on quality.
Nuacom Unlimited – Recommended for businesses prioritising employee performance tracking via a mobile app integrated with their phone system.
GoTo Standard – Excellent option for remote teams in need of a reliable video conferencing tool to facilitate seamless communication and collaboration.
Considerations to Make When Choosing a PBX Business Phone System
Number of Employees : Determine the number of phone lines needed and the volume of calls your business handles regularly.
Budget : Evaluate the initial costs and long-term expenses associated with different phone system options. While traditional phone lines may have lower upfront costs, cloud-based systems can offer cost savings over time, especially for features and long-distance calls.
Features : Identify the essential features required for your business operations, such as call forwarding, voicemail, auto attendants, video conferencing, and integration capabilities with CRM software or other business tools. Prioritize features that enhance communication and productivity.
Remote Work Support: Consider the needs of remote or mobile employees. Opt for a phone system that provides accessibility and call management features from any location, especially if you have a distributed workforce.
Technical Expertise: Assess the capabilities of your IT team or external support resources. Cloud-based phone systems typically require minimal setup and maintenance, making them suitable for businesses with limited technical expertise. On-premise PBX systems may require more technical knowledge for installation and management.
How to Choose a PBX Business Phone System
Hybrid IP PBX Phone Systems
Hybrid IP PBX systems represent a flexible alternative to traditional phone systems, leveraging VoIP technology to transmit calls over the internet while still offering compatibility with existing PSTN phone lines. This approach allows businesses to modernize their communication infrastructure gradually while maintaining connectivity with legacy systems.
As the PSTN switch-off approaches, hybrid IP PBX systems will need to transition fully to VoIP, demonstrating their adaptability to evolving telecom landscapes. This adaptability underscores the system’s versatility in accommodating changing technology standards. For businesses seeking to implement a reliable hybrid PBX system suitable for small to medium-sized teams, options like the Yeastar S20 or S50 VoIP PBX systems offer robust features designed to streamline communication workflows. It’s essential to ensure that the features provided by your chosen VoIP PBX align with your specific business needs.
Your VoIP or phone system provider can offer valuable guidance in selecting the most suitable solution for your requirements, so don’t hesitate to reach out to us for specialist advice and support in navigating your communication system options.
Small On-premise Traditional PBX Phone Systems (Suitable For 2-5 Users)
Small on-premise traditional PBX phone systems have historically met the needs of small businesses with compact teams, operating on analogue technology and relying on copper landlines. Typically located on-site, these systems comprise components such as a central control unit, cabling, desk phones, and handsets, constituting the business’s landline infrastructure.
While on-premise traditional PBX systems have provided reliable service, it’s crucial to recognize the evolving telecommunications landscape. The impending PSTN switch-off signifies that traditional copper landlines will no longer receive support in the near future.
In response to this transition, small businesses may find it beneficial to explore IP-based solutions like VoIP or cloud-hosted PBX systems. These alternatives offer advanced features, scalability, and cost savings by harnessing the capabilities of the internet for communication purposes. Engaging with a specialist can facilitate the assessment of the most suitable solution for your small business’s communication requirements, considering the implications of the PSTN switch-off and aligning with emerging industry standards.
Cloud Hosted Phone Systems for Small Businesses
Cloud Hosted PBX systems offer small businesses a reliable and cost-effective VoIP phone system solution. With a Hosted/Cloud PBX system, a business phone system is hosted and managed in an offsite data centre, eliminating the need for on-premise hardware. However, cloud hosted PBX systems can also be paired with IP phones and headsets to suit your preferences.
A cloud hosted PBX system operates using a reliable internet connection, utilising VoIP technology for seamless voice communications. Cloud hosted business phone systems are usually accessed using website app portals, mobile apps or desktop apps (or a combination). Cloud hosted PBX systems are also packed with features and provide numerous benefits. It’s a smart choice for small businesses seeking a modern and efficient telephone system.
UK VoIP Providers
Company
Price
Free Trial
Customer Rating
Who is it Best For
£19 per user, per month
✓
4.7
Small businesses with big growth plans
£9 per user, per month
✓
4.6
Small businesses looking for a cheap and easy solution
£12 per user, per month (billed annually)
✓
4.4
Telesales teams and small businesses with high turnover
£6 per user, per month
✓
4.4
£10 per user, per month
✓
4.3
Companies that need to communicate remotely
£7.99 per user, per month (billed annually)
✓
4
Small businesses with varied departments
£14.99 per user, per month
X
3.9
Small companies that are based online
A Handy Youtube Video About Upgrading Your Business Comminucation
VIDEO
Other Articles You May Find Interesting
Other useful links about phone systems:
What is Ethernet Access Direct?
Top Business Routers of 2021
What is T1 Line?
Remember to Compare Your Business Costs is here to help your business every step of the way from business advice , or saving you time and money on your business purchases such as:
James Ward is CEO and founder of CompareYourBusinessCosts.co.uk, a website that won the Prestigious ‘Website of the Year’ only in its second year of operations in 2015. The website has grown organically since then offering comparisons on over 20 different products including insurance, energy, telecoms, card machines, coffee machines and much more. James has a range of interests including horse racing, skiing, rugby and boxing. He splits his time between home family life, friends, exercise and socialising.