Everything You Should Know About BabyTEL
BabyTEL is a renowned Montreal-based telecommunications service provider that mainly offers VoIP services. While essentially focused on providing its services solely in Canada, the company has expanded over time. Now, it also caters to the US audience.
Here, we’ll get into detail about the background of BabyTEL, all the services it offers, what customers have to say about its services, and more. For further information and pricing on phone systems, click here.
BabyTEL History
- The company was founded in 1982 by Stephen Dorsey to develop innovative technologies. It was initially named Voice and Data Systems (VDS) and worked as a small-scale business in Montreal. It later moved on to being called BabyTEL, and that’s when it expanded more of its business.
- In 1994, the company introduced the FaxPAD, the first real-time fax over data network platform. It was quite a hit and became the first FoIP method that allowed the movement of fax traffic over the public IP network. This was eventually taken up globally and proved to be quite a success.
- In 2004, VDS planned on moving on to cloud voice services, and that’s when BabyTEL came into being. It gave way to residential phone services by the company in its initial stages. The company brought forward a range of products and services for its customers that were highly successful.
- The products and services included OTT SIP Trunk, Cloud Phone for Facebook, Facebook Audio Messenger, etc. The business’s name officially changed to BabyTEL in 2008 when the company adopted the brand name due to its success.
BabyTEL Communications |
STARTING PRICE |
9.95 |
PRICING OPTIONS |
Free trial |
FEATURES |
5 |
INTEGRATIONS |
|
BabyTEL Features
Since its inception, BabyTEL has offered a range of services and products. These include but aren’t limited to the following:
Talk N Text
(TNT)These days, texting is considered a more convenient communication method as it allows both customers and businesses to respond when possible. Customers want ease and don’t want to wait hours on-call just to be put on hold.
This one is a two-in-one service that allows businesses to opt for a cost-effective method of communication. The company allows you to combine business texting with your business phone. Thus, there’s no need for a separate subscription for the two.
This feature allows customers to get the dedicated US or CA phone number, unlimited calling, unlimited SMS, Business texting from an existing landline, shared phone numbers, and minimal monthly costs. These features are considered to be exceptional by the customers.
Cloud Business Phone
- Cloud Business Phone is an exception and a popular product of BabyTEL. This allows customers to separate business from personal communications. The best thing that this service is renowned for is that it allows customers access to business calls and texts through all kinds of devices, including smartphones, tablets, and even the computer.
- It allows for the fast-tracking of business communication. Customers don’t have to run through their call logs to find their business contacts and their logs aren’t present. It allows you to identify when the calls are made for you and when it’s for business.
- There’s no need for getting an entirely 1different number either, as it allows easy transfer of numbers to the app. And so, calls and messages are directed from the BabyTEL app.
IP Fax
- Fax is still relevant when it comes to the transfer of essential documents. And so, there must be top of the line encryption in place to avoid data theft. BabyTEL has years of experience in creating safe and credible fax systems.
- The company ensures best-in-class AES encryption for its customers to avoid security issues. The company also meets fax standards, including HIPAA, FERPA, SOX, PCI, and more. These ensure the safety of their customer’s documents and real-time delivery.
- The company’s latest update of digital fax allows customers to preserve their workflows, ensure seamless operations, and maintain connectivity throughout. With competitive pricing, this happens to be a favourite amongst the customers.
SIP Trunking
- The company provides customers with the latest technology solutions, including top-tier SIP trunk providers. Customers get to choose from various numbers, including local and toll-free numbers worldwide. Therefore, this feature is accessible to individuals and businesses.
- BabyTEL also provides access to multiple locations through a single SIP trunk. Not only this, but the company also has instant provisioning and online management that allows customers to get business online effectively. The entire process is quite fast as it allows for a quick setup.
- When it comes to SIP trunking, customers require quick access to customer service as there’s a high chance they need help with troubleshooting errors. BabyTEL provides customer service round the clock to ensure help is provided to the customer in need.
What Do Customers Think About BabyTEL?
Every business relies on customer reviews to ensure that its products and services are on track. When it comes to BabyTEL, many good reviews can be seen. Most of them rave about how exceptionally priced all of their packages are. According to many customers, the prices are highly competitive and provide value for money.
Other customers say that the way the company has constructed its services is highly reliable and relevant when using. And so, the company’s integrity and its focus on the customers can be seen through this.
A few customers have pointed out that one should consider the number of simultaneous calls permitted for each plan. So, individual plans for home and mobile would only allow one simultaneous call, whereas business plan allows five-plus extensions. These should be kept in mind when purchasing the plans as many customers don’t focus on this.
BabyTEL offers limited services but has proven to make its mark in them. Offering competitive pricing and excellent services, many customers enjoy their services. The company has moved on to a new name now, Cloud. They believe the name is a better representative of the products and services.
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