Arena One, founded in 1999 and based in New York, is a digital communications company offering VoIP phone services through their CloudCall Hosted PBX solutions. Their recent merge in 2019 with BCM One provides similar services by SIP trunking, their UcaaS platform, and numerous integrations. Brands included in these solutions are Sip.us, SipTrunk, and SkySwitch, all of which are affordable products with a fast installation that allows companies to voice call and text via the Cloud.
Cloudcall Hosted PBX Services
Arena One believes in offering their customers telecommunications in a modern and effective way, in contrast to the older, more traditional networks that businesses have used in the past. This means that the phones operate by Voice over Internet Protocol (VoIP) that uses a stable internet connection to carry out voice calls, instead of previous desk phones that used the landline. This is more efficient because the calls are faster, there is a better signal, and more advanced features can be utilised by VoIP like three-way calls and ring groups. As a result, modern phones are much more reliable, so businesses can use this to their advantage to improve their customer services and satisfaction.
The CloudCall Hosted PBX services provide ethernet, which connects the phones to the network for broadband. Essentially, a cable is connected to the port, and an internet signal can subsequently be established. Are One has over twenty carriers. Service providers establish this process to choose between the company they feel freely would benefit best and give them flexibility and authority over their internet. You connect the ethernet cable into the telephone device or business computer and the other into a port often part of the router.
PBX, a private branch exchange, is a network within the company that they can only use. Although it can be accessed both at the company and remotely at home, only users can access it. PBX, the Cloud, and VoIP allow colleagues to communicate amongst themselves in the office, improving communications and completing work faster. Still, it encourages collaboration and solidifies stronger relationships between employees. This reflects the business’s unity and efficiency. PBX often solely requires a handset connected to the underlying display by a cord.
In 2019, Arena One was acquired by BCM One, a New York-based company offering technology solutions to small businesses experiencing rapid development, companies with old networks or even those that do not know to make effective telecommunication decisions.
Most popularly, BCM One offers UCaaS (United Communications as a Service) solutions, a communication model that allows employees to access the platform from any location to voice call, message, partake in video conferences, and share documents at any time. UCAS is a cost-effective product because it eliminates the money wasted on hardware and upgrading software. Instead of storing data in the Cloud, it is a more secure way of holding and sharing information. Moreover, new users can be added without upgrading to develop newly-expanding businesses without added distress. UCaaS comes with numerous integrations like Microsoft Teams and Webex, further encouraging communication between employees.
BCM One offers the Voice for Microsoft Teams integration, a platform with many advanced features which make it easier for businesses to communicate quickly and in ways that benefit them most. For example, some workers find it more efficient to speak to others by voice calls, whilst others can text message rapidly, and a few by conducting video calls. Microsoft Teams allows for all of these communication methods so that colleagues can converse and customer queries can be resolved in the fastest time possible. More ver, documents can be downloaded and shared at high bandwidths so that that information can travel quickly.
BCM One uses SIP trunking in their telephone services and their integrations (like Microsoft Teams). SIP trunking combines many SIP channels, each holding different calls and connecting them to the business’s private network so that many calls can happen simultaneously. This is advantageous because growing businesses must have the capacity to take numerous calls at once, especially at peak hours where there is more demand, so that customers are not left waiting. ThereTherefore, BCM one uses SIP trunks to allow for inexpensive national and international calling that is toll-free and secure.
Arena One – To Conclude
In conclusion, Arena One is a US company that provides low-cost, simple yet efficient solutions for businesses wishing to improve their communications between colleagues and clients, therefore transforming them into a contemporary and social company.
Other useful links about business phone systems
Grasshopper Phone Systems
Iworld Phone Systems
3Clogic Phone Systems
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