3CLogic Phone Systems Provider
3CLogic phone systems are an international provider of phone systems and telecommunications solutions. They offer a comprehensive range of products and services, including cloud, internet, hosting and network solutions. Their team of highly trained engineers have the skills to design and install a complete phone system or deliver consultancy to help you with your current system.
History of 3CLogic Phone Systems
3CLogic has been operating since 2003 and have offices in The Netherlands, Belgium, Spain, India and UAE. Their products include hosted VoIP, cloud telephony and unified communication across 34 countries.
They offer solutions for businesses of all sizes across the globe, including:
- Commercial Offices
- Enterprises and
- With branches in UK and USA, they offer 24/7 customer support
3CLogic are a global business with more than 5,000 companies using their services
In 2006 3CLogic started in India when Rami Abraham decided to open a branch to provide phone systems for companies who wanted to outsource their IT operations. In 2010 they opened an office in Barcelona, Spain and 2012 added offices in Dubai and Netherlands.
As well as telephone systems, 3CLogic also provide cloud telephony solutions and professional consultancy. They offer businesses IP PBXs hosted on the cloud or installed directly on-site with additional call recording facilities.
Services and solutions include:
- PBX & Hosted VoIP
- Cloud telephony and unified communication
- Data centres, colocation, hosting and domain services
- Unified communications (UC) software
- VoIP gateways and PBXs
- VoIP toolkits
- Phone systems, gateway solutions, IVR solutions and SIP Trunking.
- Broadband and Internet Telephony
- Consulting and implementation packages
- Video conferencing and online meetings
- Dedicated internet access and VPN solutions
3CLogic use a Cisco voice infrastructure with a 4-level redundancy using Cisco Call Manager in conjunction with a business-grade Broadband Internet network.
They are accredited by the Open Source Softswitch (OSSW), the Communication Solutions Partner of Cisco. The OSSW is an open-source PBX solution with professional features and an open API. Every PBX with OSSW has a dual-stack, including a redundant server in case of malfunction or an unexpected failure.
3CLogic is a member of the ITU (International Telecommunication Union), IMTC (Internet Telephony Technical Committee) and IPTC (IP Telephony Technical Committee). They are also members of the European telecoms association ECTA. The company is based in Eindhoven, The Netherlands, with offices in Belgium, Spain and UAE.
History of 3CLogic Phone Systems
In 2013 3CLogic won the award for Best Sales Team from a UK-based company by leading industry trade publication Call Centre Helper. The award is designed to recognise a team’s outstanding sales performance within the UK contact centre industry.
Cisco Open Source Softswitch (OSSW) is a freeware application with an open API that provides business communication solutions. The technology behind Open Source Softswitch is based on an established proprietary PBX implementation. 3CLogic also has their custom-built PBX product, a freeware application with an open API. The OSSW can be used together with third-party applications such as Asterisk, FreeSWITCH and Zaptel, which are open source telephony applications that can provide the ability to create flexible, customised user interfaces for business communications.
3CLogic is a member of the ITU (International Telecommunication Union), IMTC (Internet Telephony Technical Committee) and IPTC(IP Telephony Technical Committee). In 2012 they added memberships in European telecoms associations ECTA and TALIA.
As well as 3CLogic having their PBX, there are commercial/freeware applications available that allow their users to incorporate open source telephony application integration into their PBXs. Applications that have been integrated with 3CLogic include Asterisk, FreeSWITCH and Zaptel.
3CLogic provide a variety of business support services, including:
- Customer services
- Technical support
- Project management (includes design, implementation and training)
- Accounting (includes staff recruitment and training; payroll administration)
- Performance management (includes metrics reporting and analysis; business intelligence software)
Market researchers found that using a cloud PBX rather than on-premise projects with five to 10 employees is cost-effective. In 2014 a Cost of Ownership study conducted by Juniper Networks and Deloitte found that acquiring and operating a Business Phone System or Unified Communication solution is outweighed by the ongoing savings from using the technology.
The 3CLogic Community is a community of users and developers. A large group of developers support the Open Source Softswitch (OSSW), which allows PBXs to integrate with open sources telephony applications such as Asterisk and FreeSWITCH. The OSSW is based on the well-established proprietary PBX implementation in 3CLogic products.
3CLogic Phone Systems – To Conclude
The team at 3CLogic have the experience in telecoms and telephony to meet any of your requirements. Their engineers have an international reputation for delivering innovative solutions that will help your business grow and thrive. They have solutions for SMEs, Partnerships, Commercial Offices and Enterprises across 34 countries. They offer 24/7 customer support and are fully accredited by Open Source Softswitch (OSSW), the Communication Solutions Partner of Cisco.
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