1-VoIP
Voice over Internet Protocol (VoIP) has taken over the telecommunication world and is the first choice for every type of business for communications. 1-VoIP is a company that specialises in providing VoIP to its clients with various options for customisation according to their needs. Further in this article, we have provided details about where 1-VoIP is located, their packages, and what the users have to say about them. For further information and pricing on phone systems, click here .
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1-VoIP Location
This private telecommunication organisation was established back in 2005. Its headquarter is present in Edmond, Oklahoma, United States, with a team of approximately 50 individuals. 1-VoIP has over ten years of experience in the VoIP business communication world. Currently, the president of 1-VoIP is Josh Taylor.
1-VoIP Pros and Cons
Pros
Cons
The bundled adapter works with the majority of headsets.
Intuitive Interface.
Affordably priced
Large feature set
Missing features found in competing solutions, like web-based SMS and video conferencing.
Doesn’t have as many configuration and customisation options as other products.
1-VoIP Services
1-VoIP has a lot to offer to its customers and a great price, making it affordable. You can choose from and get different plans depending on the features you’re looking for.
Their speciality is providing VoIP services which are that instead of needing a mobile network, you can place calls or receive them via your internet connection.
This company takes pride in having excellent customer care services, ensuring that they will do their utmost to cater to their client’s needs even after you buy.
In addition, they have a 24/7-hour customer support centre that will always be available for you.
Not only do they give support, but there are also plenty of unique features for business or residential use; some of them are available for all plans, while others are limited to specific versions.
1-VoIP Plans
1-VoIP offers either a residential or business plan, depending on the features you want. So, whether for home use or your business, 1-VoIP has plans that will cater to that. The details of each package are written down below:
Residential Plan
The residential plan that this company offers is further divided into three categories which include:
2. Value
By using this plan, you have the option to keep your original number, plus the premium features with no term commitment and unlimited incoming minutes. The hardware is also included, and you can make 500-minute calls limited to North America. This package is priced at £8.97.
3. US and Canada Unlimited
This plan comes with premium features and unlimited incoming minutes and calls to North America. You get the hardware with it and no pressure of term commitment. It costs about £17.97, but the shipping is free!
4. World Unlimited
If you want to make calls to other countries, then this option is the best choice for you! This plan allows you to call up to 30 countries with unlimited incoming calls. It comes with premium features and hardware plus no shipping charges. You don’t need to make a term commitment for this either. You can buy this package for £23.97.
Some features that the residential package comes with include:
Allowlist and Blocklist: You have the option to receive or block calls from any specific numbers; however, the caller you block will know that they are blocked.
Anonymous Call Rejection: You can easily block the number if the caller ID isn’t available.
Nomorobo: 1-VoIP partnered with Nomorobo to stop spam calls for your safety.
Music on Hold: Music will be played instead of the silence when the call is on hold.
Virtual Fax and Fax to Email: You can send or receive fax through emails with this option.
Call Filter and Forwarding: You can divert an incoming call you don’t want to answer to another number or voicemail. On the other hand, if you have an essential call incoming, all your phones can be set up to ring when called.
Three-way Calling: You can be on call with two people max.
Virtual Numbers: You can order any extra phone numbers in US and Canada.
Voicemail: You can receive a voicemail by different methods, such as either directly to your phone or it can be transferred to your email instead.
Business Plan
Apart from a residential plan, 1-VoIP also has packages that will suit your company! These include:
2. Metered
It has all the features and requires no commitment. However, you have to pay for the usage, 2 cents per minute. The price of this package is £ 14.97 per month/extension.
3. Corporate
This plan is similar to the metered one, with a lower monthly cost of £19.97.
4. Professional
This extension comes with a phone number and all the features for a price of £29.97 per month/extension.
The business version helps optimise your company’s communication by providing the following extra features:
Extension to Extension Calling: Every worker will have a four-digit number, which you can call to communicate with them.
Extension Monitoring: Using this method, you can monitor different extensions to tell you if it’s active.
Paging: Use this feature to call a meeting as it’ll page every phone connected to the system.
Hours of Operation: This feature will directly send the calls to voicemail to help callers know that your business is not open yet.
Custom Music on Hold: You can select the music you want to play when calls are on hold.
1-VoIP Reviews
A great customer experience is significant when it comes to a business flourishing.
1-VoIP has received a mixture of reviews for the services they provide.
According to some users, the experience has been smooth, and the installation process didn’t take much time.
The customer support was reported to be unique and super helpful. Many people were happy with the cost to quality ratio as well.
However, many other users didn’t feel the same about this platform.
They complained about the glitches they had to face during calls.
Apart from that, the drawback that people complained about was that 1-VoIP offers minimal features, especially for business purposes.
1-VoIP – Other Useful links about phone systems:
Talkdesk
SugarSync
Mitel
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